2024 AC Failure tracking thread
Tuned
Joined: Jan 2017
Posts: 411
Likes: 106
Got a call from my dealer today. The compressor has arrived, and I'm dropping it off for repairs in the morning. I'm going to emphasize that they must examine the system for metal shavings and replace lines/condenser if there are any signs. I don't want to do this again in a few weeks/months.
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FTE Community Team
Joined: Mar 2017
Posts: 3,345
Likes: 1,062
From: Florida
We don't know. Hopefully Ford knows That is why i started the log spreadsheet. To see if there is a pattern. So far the latest build date reported with a failed compressor was June 1st. I will continue to track it and hopefully we sill see a slow down of failures as good compressors get installed at the factory. .
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FTE Community Team
Joined: Mar 2017
Posts: 3,345
Likes: 1,062
From: Florida
UPDATE: Dealer called last night saying my compressor had arrived and was installed. I will pick it up Monday to see what all they actually did. I have a large fear they only changed the compressor....Anyone know if Ford has given specific instructions on what all needs replaced with the failed compressor? If left up to the tech then they could miss some of the metal debris the compressor with release into the system
Mountain Pass
Joined: Apr 2024
Posts: 111
Likes: 74
cannot be 100% ... what we know:
.
- we have 71 failures on the spreadsheet
- we have heard that the backorder is 3,000 compressors
- The Kentucky Truck Plant runs 24 hours a day, six days a week, with one 24-hour period of scheduled downtime on the weekend.
- The F-250 to F-550 Ford Super Duty line of trucks is currently built here.
- Vehicle output average is 97 vehicles per hour between two assembly lines.
so, if the total failed so far is 3,000 compressors on backorder, and lets say another 3,000 were in stock and used up = 6,000 / 223,000 = less than 3%
I'm not saying it will stay as low as 3% ... and I'm not saying that even 3% is acceptable, it is not
all I'm saying is that it is not 100%, and likely nowhere near that
.
Logistics Pro
Joined: May 2021
Posts: 4,084
Likes: 2,367
cannot be 100% ... what we know:
.
so, if the total failed so far is 3,000 compressors on backorder, and lets say another 3,000 were in stock and used up = 6,000 / 223,000 = less than 3%
I'm not saying it will stay as low as 3% ... and I'm not saying that even 3% is acceptable, it is not
all I'm saying is that it is not 100%, and likely nowhere near that
.
.
- we have 71 failures on the spreadsheet
- we have heard that the backorder is 3,000 compressors
- The Kentucky Truck Plant runs 24 hours a day, six days a week, with one 24-hour period of scheduled downtime on the weekend.
- The F-250 to F-550 Ford Super Duty line of trucks is currently built here.
- Vehicle output average is 97 vehicles per hour between two assembly lines.
so, if the total failed so far is 3,000 compressors on backorder, and lets say another 3,000 were in stock and used up = 6,000 / 223,000 = less than 3%
I'm not saying it will stay as low as 3% ... and I'm not saying that even 3% is acceptable, it is not
all I'm saying is that it is not 100%, and likely nowhere near that
.
also keep in mind that many if not most of the trucks made between Jan and April of this year are still on dealer lots so the number of reported cases is only from those SDs that have been delivered to customers that failed so far.
Hotshot
Joined: Aug 2006
Posts: 17,400
Likes: 319
From: Whittier, CA
I would be happy if it were 100%, because that would mean a specific issue existed, making it simple for Ford to find it and identify it. But it is far far less than 100% IMO.
I think Ford was building more like 20-25,000 Super Duties per month during the affected time period, which seems to be Mar, Apr, May. With a few before and after that calendar quarter.
I think Ford was building more like 20-25,000 Super Duties per month during the affected time period, which seems to be Mar, Apr, May. With a few before and after that calendar quarter.
Mountain Pass
Joined: Apr 2024
Posts: 111
Likes: 74
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Cross-Country
Joined: Jan 2024
Posts: 99
Likes: 56
From: Dayton, OH
We don't know. Hopefully Ford knows That is why i started the log spreadsheet. To see if there is a pattern. So far the latest build date reported with a failed compressor was June 1st. I will continue to track it and hopefully we sill see a slow down of failures as good compressors get installed at the factory. .
Hopefully I didn't just jinx myself
6th Gear
Joined: Jul 2024
Posts: 6
Likes: 5
2024 F250 Lariat Ultimate vin# AI01978737
Getting more and more frustrated with the situation and Ford's response. Not the dealership. Just corporate Ford. Obviously they knew of the issue but they continued to sell these trucks. And when you spend close to hundred thousand dollars for a truck you kind of expect better communication and response from the company. I've e-mailed the company but they don't even have the decency to respond or acknowledge the issue. Living in Northern California it's essential to have air conditioning. I have no idea when I can get my truck fixed.
I've learned my lesson though. Before buying another vehicle, i'll check out the forums and stay clear of problematic vehicles. I think this will be my last Ford. My last Ford was a 2019 F150 3.5 Ecoboost that crapped out after only 45,000 miles with a bad turbo. Just my luck that I traded up for this heap. I'll make it my mission from now on to let people know that Ford fails to stand by their products. Avoid buying one.
Just hoping there is a class action lawsuit in the future and we'll be compensated.
I've learned my lesson though. Before buying another vehicle, i'll check out the forums and stay clear of problematic vehicles. I think this will be my last Ford. My last Ford was a 2019 F150 3.5 Ecoboost that crapped out after only 45,000 miles with a bad turbo. Just my luck that I traded up for this heap. I'll make it my mission from now on to let people know that Ford fails to stand by their products. Avoid buying one.
Just hoping there is a class action lawsuit in the future and we'll be compensated.
Mountain Pass
Joined: Apr 2022
Posts: 232
Likes: 148
Getting more and more frustrated with the situation and Ford's response. Not the dealership. Just corporate Ford. Obviously they knew of the issue but they continued to sell these trucks. And when you spend close to hundred thousand dollars for a truck you kind of expect better communication and response from the company. I've e-mailed the company but they don't even have the decency to respond or acknowledge the issue. Living in Northern California it's essential to have air conditioning. I have no idea when I can get my truck fixed.
I've learned my lesson though. Before buying another vehicle, i'll check out the forums and stay clear of problematic vehicles. I think this will be my last Ford. My last Ford was a 2019 F150 3.5 Ecoboost that crapped out after only 45,000 miles with a bad turbo. Just my luck that I traded up for this heap. I'll make it my mission from now on to let people know that Ford fails to stand by their products. Avoid buying one.
Just hoping there is a class action lawsuit in the future and we'll be compensated.
I've learned my lesson though. Before buying another vehicle, i'll check out the forums and stay clear of problematic vehicles. I think this will be my last Ford. My last Ford was a 2019 F150 3.5 Ecoboost that crapped out after only 45,000 miles with a bad turbo. Just my luck that I traded up for this heap. I'll make it my mission from now on to let people know that Ford fails to stand by their products. Avoid buying one.
Just hoping there is a class action lawsuit in the future and we'll be compensated.
Logistics Pro
Joined: May 2021
Posts: 4,084
Likes: 2,367
in this case the failure may not be ford’s fault directly if the supplier screwed up. But I imagine ford isnt keen on telling people who supplied it and get people thinking about things.
Mountain Pass
Joined: Apr 2022
Posts: 232
Likes: 148
I was referring to Fords overall quality. Problem is, there’s no better alternative. Different brands, same crap shoot on whether or not you get a good one. Plenty of happy owners out there, but it’s luck of the draw.
I’m very happy with mine now that the ac is fixed, but that could change if something else breaks. You just never know. Hoping for good luck going forward.
I’m very happy with mine now that the ac is fixed, but that could change if something else breaks. You just never know. Hoping for good luck going forward.
Super Moderator
Joined: Dec 2011
Posts: 13,361
Likes: 6,151
Just like the head of an agency is blamed for the shortcomings, actions, and inactions of agents employed by the agency, even though she wasn't on scene, and was not the direct supervisor for those agents, who were several layers below her in the chain of command... yet she is still ultimately held accountable.... Ford is ultimately accountable for the output of suppliers.
That is what we pay Ford to do. Vet suppliers. Test the components that suppliers supply. Conduct quality assurance verification on supplies received. Reject supply shipments where spot checked examples fail to function. Audit the claims of materials utilized by overseas suppliers.
Otherwise, we would be buying bare frames, and shopping a la carte to complete the truck ourselves. And in that situation, WE would be responsible for supplier selection and vetting.
But the truck says FORD on it, front, back, and sides. Inside and out. Ford provided the warranty. Ford certified to our elected government that they built the truck to meet Federal Motor Vehicle Safety Standards (including functional window defroster, which uses air conditioning to dehumidify the moisture out of the cabin that fogs up the windows so that driver's can safely see).
Ford is entirely responsible.
