My 2024 has 499 mi and the compressor just went out a few days ago. Ford really needs to make this a priority and help out its customers. The dealership doesn't have rental cars or loaner cars and they have no idea when it can be fixed.

 

What's the build date on yours?

 

2024 F250 Lariat 6.7 HO
Manufactured date: 01/24
Mileage at failure: 499
Data of failure: August 1
Repair date: August 14th

​​​​​​​They were estimating a longer wait time but thankfully the part came in early and they got it swapped out.

 

2024 F-450 Limited 6.7 HO Failure at 4,200 mi - Build Date 4/30/24
At Dealer now, unknown when compressor will be available. Dealer says they have 15 on B/O
Purchased from dealer lot 6/25/24
On a trip to New England from home in FL. to visit family towing 42'RV. Compressor failed on way home in PA. Had to go last 1,000 mi with no AC in 90+ deg heat. Was not pretty!!

 

Update #65:

I contacted my dealership on Friday 8/9 and they let me know that all of my parts had arrived however I could not drop the truck off until Monday. I took the truck in on Monday and was told I could check back on Thursday for an update. I will update once I hear more however, while I wasn't hopeful of the parts arriving in the 1 to 2 week window they told me, it was a pleasant surprise that they arrived at the 3 week mark.

 

Update.
I reached out to another local service dealer and they were able to get my truck right in.
They did determine it was a bad compressor and the parts have been ordered. The service tech made it sound like it would only be a few days, so I have my fingers crossed, but I'm not holding my breath.

Update to my update:
Maybe 10 minutes after posting above, I got a text message with an update.
Parts have arrived and my truck is next in line to be repaired.

 

Hurry, run and buy a lottery ticket, right now!!!

 

Guys check this out. After 3 months of waiting with no A/C, they ordered the compressor. I never heard anything back so I called to check and guess what? The part had been sitting there for a week! I asked why didn't you guys call me when the part came in? They said they were basically backfilled and super busy and I get that. They gave me an appointment of a week away which was this morning to bring my truck in and they would replace the compressor and I would get the truck back today. Great right?

Well, I just got a phone call from the tech and he said that Ford changed the procedure and now they have to cut off the old belt that goes on the compressor and replace the belt also, WHICH BY THE WAY, they do not have! Didn't you know that, so why didn't you order the belt? Now they have to order a new belt also, and guess what? I have to wait until that new belt comes in which could be another week to 3 weeks. This is a friggin nightmare that never seems to end!

I'm honestly thinking about submitting a complaint and going for the Lemon Law. A truck at this price point that doesn't work and has made me suffer through the 3 hottest months of the year with no A/C is useless. So the f*** what, if they get it fixed in September or October, I've suffered for 3-4 months! The product did not meet the standards guaranteed at the time of purchase.

Any suggestions on another 350/3500 class Dually guys?

 

2023 F250 Tremor Diesel, 18k miles and my compressor went out July 31 towing boat back from lake Powell at 100 degrees and my family in the truck (not cool). Got quickest appointment at my local dealer here in Denver on August 6th. Diagnosed as compressor on August 14. Supposed to have compressor in stock, truck not finished yet as of 8/16. I am expecting it back at some point next week. I also had the power steering hose connection failure on mine within the first 2500 miles. Not super pleased with QC on this as this is my maybe 10th Ford vehicles with 3 others in the shop currently. Been working with Ford cooperate on this situation, we will see what their resolution is at the end of this, but having truck down for 3 weeks is less than ideal with less than 20k miles on it. Add me to the list!

 

So after talking with the lead tech at the Ford Truck shop, this is the first time Ford has asked them to CUT the belt rather than just replace it. We think it is because Ford has identified that the belt was the actual cause of the compressors failing. The original belt was adjustable, but this particular belt was a stretchy belt which is not. He seems to think that the belt is too tight, which BY THE WAY explains the loud whining noise that I was complaining about and that other people have been hearing in their trucks. Basically the belt may be too tight and pulling the pulley of the compressor sideways, creating the whining noise and causing the compressor to fail.

Hope this information helps you guys!

 

Now this is interesting! That would be pretty crazy if all these failures were actually due to a too tight belt. Could well be.

 

I'm not buying that for a buck. So if this is true, we should see a new belt in the parts diagram. I also think Ford would be issuing a TSB to replace all of the existing belts.

 

Well the tech did say that Ford just changed the procedure to repair this issue as of Wednesday. My repair was scheduled for Thursday but he could not complete it because Ford mandated that he CUT the old belt and replace it. If you don't think this is a contributing factor, why do you think Ford is telling the techs this?

 

I just bought a 7.3L last week and I'm holding my breath on this issue. I also bought a service manual for the truck and there are 2 belts on the 7.3. The belt that drives the compressor is the only thing that inner belt drives and there is no tensioner on it. The procedure says to cut the belt with a box cutter to get it off. You then slide the new belt on and wrap it around the compressor then slide as much as you can over the crank pully and then use a tie wrap to hold it in place on the crank pully. You then turn the motor by hand to slip the rest of the belt over the pully. It's a short belt so maybe it doesn't stretch much over time. I can't believe you can't adjust the tension with some bolts on the compressor.

 

Another failure to add to the list:

2024 F250 Platinum 7.3L Gas Tremor
Manufactured date: 04/24
Purchased date: 06/24/24
Mileage at failure: 2125
Data of failure: 08/10/24
Repair date: TBD

At the time the AC stopped working we were returning from a trip to Mt. Baker towing an 8500# travel trailer. There were no unusual noises -- just hot air blowing. When we got to the storage facility to drop off the trailer, I opened the hood and it smelled like something was overheated. The AC had been turned off the last 40 miles.

Dealer's mechanic says only the TXV is faulty on my 08/13 service appointment. I supplied this thread's spreadsheet data showing all the completed repairs to-date and none were fixed by just replacing the TXV (which is backordered, with no estimated expedited ship date yet). The Service Advisor seems competent. There is no TSB on this problem, nor updated daignostic procedures as of 08/14 that she could find. Their service department hasn't seen this problem so far supposedly and they sell quite a few Super Duty trucks.

I am leaving on a 3200 mile trip from WA to NM to sell my property there and haul a trailer full of stuff back to WA in early September. Guess I'll call corporate support and see why this seemingly widespread problem isn't getting the support owners need to use their vehicle. I'm not driving 3200 miles to NM and back without A/C at age 75! Not the service I expect for a $90K vehicle!