2024 AC Failure tracking thread
4th Gear
Joined: Jun 2024
Posts: 4
Likes: 1
2024 f-350 platinum a/c finally got the parts
After contacting the dealer many times, (no sense of urgency on there part) the parts arrived Friday the 12 and I have an appointment today to bring it in. Will keep you updated..
More Turbo
Joined: Oct 2016
Posts: 551
Likes: 39
Add me to the list.
2024 F250 King Ranch
6.7 HO
Build Date 4/17
Purchase Date: 7/15
Miles on date of purchase: 174
Miles to failure: 176
Yes 2 miles leaving the dealer and it died. Drove straight back and they said the compressor is locked up. What a crappy way to take delivery of a new truck.
2024 F250 King Ranch
6.7 HO
Build Date 4/17
Purchase Date: 7/15
Miles on date of purchase: 174
Miles to failure: 176
Yes 2 miles leaving the dealer and it died. Drove straight back and they said the compressor is locked up. What a crappy way to take delivery of a new truck.
4th Gear
Joined: Jul 2024
Posts: 4
Likes: 2
2024 A/C issues
Hello,
New guy here, i purchased a 2024 F450 Limited, my 1st Ford truck. At only 289 miles the A/C went out. I have it in the shop now, they say it needs a new compressor and will be 3-4 weeks before its fixed, due to trouble getting a new compressor. I dont know how people do it, if this was their only vehicle. Ford did not offer me a vehicle to use in its place, which I figure is the least they can do since it was there mistake.
New guy here, i purchased a 2024 F450 Limited, my 1st Ford truck. At only 289 miles the A/C went out. I have it in the shop now, they say it needs a new compressor and will be 3-4 weeks before its fixed, due to trouble getting a new compressor. I dont know how people do it, if this was their only vehicle. Ford did not offer me a vehicle to use in its place, which I figure is the least they can do since it was there mistake.
Super Moderator
Joined: Dec 2011
Posts: 13,303
Likes: 6,079
Hello,
New guy here, i purchased a 2024 F450 Limited, my 1st Ford truck. At only 289 miles the A/C went out. I have it in the shop now, they say it needs a new compressor and will be 3-4 weeks before its fixed, due to trouble getting a new compressor. I dont know how people do it, if this was their only vehicle. Ford did not offer me a vehicle to use in its place, which I figure is the least they can do since it was their mistake.
New guy here, i purchased a 2024 F450 Limited, my 1st Ford truck. At only 289 miles the A/C went out. I have it in the shop now, they say it needs a new compressor and will be 3-4 weeks before its fixed, due to trouble getting a new compressor. I dont know how people do it, if this was their only vehicle. Ford did not offer me a vehicle to use in its place, which I figure is the least they can do since it was their mistake.
This means that the 2024 F-450 Limited is currently the most expensive completed production vehicle that Ford produces, having the highest MSRP. This is Ford's 6 figure halo truck. And it is down and back to the dealer in less than 300 miles.
Ford can afford to provide you with a loaner. Perhaps an email to the right department at Ford corporate can help, if you need one while paying for Ford's flagship A/C flop that is in the shop for a production defect.
Mountain Pass
Joined: Sep 2023
Posts: 223
Likes: 136
At some point this compressor problem has got to stop? 2024 model year ordering concluded, and 2025 model year ordering starts in August sometime, is there any possible way to know if this problem has been fixed?
4th Gear
Joined: Jul 2024
Posts: 4
Likes: 2
I dont blame their customer service, its not the peoples fault I am dealing with, they dont know when parts will be in, That Fords fault.
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4th Gear
Joined: Aug 2011
Posts: 4
Likes: 0
Add me to the list
- Model, Trim & Engine - F250 Tremor 6.7
- Manufacture Date - 3/24
- Odometer miles & Date when it failed - 1,108
- fix date and resolution - Pending, waiting on parts
3rd Gear
Joined: Jul 2024
Posts: 3
Likes: 2
Add another:
- Model, Trim & Engine - F250, Platinum Tremor, 6.7L
- Manufacture Date - 06FEB2024, picked up 29JUN2024 from dealer
- Odometer miles & Date when it failed - 700 miles, 08JUL2024
- fix date and resolution - Diagnostic complete 15JUL2024, failed AC compressor, no date to resolution. Truck remains at dealership, part is back ordered, no timeline.
Last edited by willdab33st; Jul 16, 2024 at 03:04 PM. Reason: Add details
6th Gear
Joined: Jun 2024
Posts: 6
Likes: 7
Lemon Law
I am preparing the documents for a Lemon Law buy back. It’s been over 30 days with no updated part delivery date.
I emailed the CEO guy that some of you tried with no response. The dealership doesn’t respond in a timely manner. They did offer me an Escape for a loaner. I told them that I bought a truck because I need a truck, not a little car!
Lemon Law in my states says that 20 days out of service for any reason qualifies as a lemon.
This is my third Ford diesel and I am beyond disappointed!!
I emailed the CEO guy that some of you tried with no response. The dealership doesn’t respond in a timely manner. They did offer me an Escape for a loaner. I told them that I bought a truck because I need a truck, not a little car!
Lemon Law in my states says that 20 days out of service for any reason qualifies as a lemon.
This is my third Ford diesel and I am beyond disappointed!!
Trailering
Joined: Sep 2021
Posts: 23
Likes: 11
From: PA in the U.S.A.
FOLKS! Contact the gentleman Ted Cannis in the post that ADLEE2 that's posted above. Within less then a week, he had a case number for us and a new A/C compressor was at our FORD dealership, now we have to hope our FORD dealership gets permission from FORD to fix our F350s A/C correctly.
Trailering
Joined: Sep 2021
Posts: 23
Likes: 11
From: PA in the U.S.A.
I told my FORD service advisor at our FORD dealership to order some extra A/C compressors, he said FORD requires a VIN # before an order can be placed.