Remote Access and additional Vehicle security kit!
Senior User
Joined: Oct 2008
Posts: 180
Likes: 0
From: Pagosa Springs, Colorado
See post #34
Sick 'n Tired
Joined: May 2006
Posts: 2,969
Likes: 47
From: League City, TX
It's all outlined in the instructions I posted in post #132. Print it out and take it to the dealer.
Post Fiend
Joined: Jun 2004
Posts: 9,293
Likes: 10
From: Parker, CO
Unfortunately, many dealers also don't know how it works. That's why we get all these posts about dealers charging a ton of labor.
Sick 'n Tired
Joined: May 2006
Posts: 2,969
Likes: 47
From: League City, TX
I've only seen these for sale by actual 
dealers, and I've not heard a case where an internet dealer didn't provide the PIN when asked. Given that it takes literally 3-5 mins to do, assuming the module has a good cell signal, I'll bet requires the selling dealer, even if they sell it on the internet, to follow-up with the customer and provide the PIN. You just need to ask. If the Ford Dealer you purchased it from refuses I'd post that here and get Customer Service involved.
dealers, and I've not heard a case where an internet dealer didn't provide the PIN when asked. Given that it takes literally 3-5 mins to do, assuming the module has a good cell signal, I'll bet requires the selling dealer, even if they sell it on the internet, to follow-up with the customer and provide the PIN. You just need to ask. If the Ford Dealer you purchased it from refuses I'd post that here and get Customer Service involved.
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Post Fiend
Joined: Jun 2004
Posts: 9,293
Likes: 10
From: Parker, CO
The issue is the instructions are kind of hidden and somewhat confusing for techs to find. Dealers who have never installed one have a difficult time finding the information. The link printed on the box is actually the worst method Ford has for locating accessory install instructions.
Getting Ford customer service involved won't help, because they typically have even less information on these kits than the dealer has.
Senior User
Joined: Mar 2017
Posts: 146
Likes: 0
From: California/Nevada/Utah
Mark
Senior User
Joined: Mar 2017
Posts: 146
Likes: 0
From: California/Nevada/Utah
Mark
Sick 'n Tired
Joined: May 2006
Posts: 2,969
Likes: 47
From: League City, TX
Yeah, it took me a few days to hear from them after a few messages thru eBay. I ordered it with the overnight service, they were nice enough to refund the shipping. Once I got Bobby or Brad on the phone it didn't take but a couple minutes.
