03+ - Brake Dust Update
Junior User
Joined: Nov 2001
Posts: 91
Likes: 0
From: Lyndeborough USA
Well, it has been about two weeks since the new Ford kit was installed. The Navi stops just fine - no squeals or squeaks- and NO DUST!
My dealer ate part of the cost and I ate part of it. I thought that was more than fair since I had over 35 k miles on my 2003 Navigator.
My dealer ate part of the cost and I ate part of it. I thought that was more than fair since I had over 35 k miles on my 2003 Navigator.
Junior User
Joined: May 2003
Posts: 68
Likes: 0
From: Connecticut
Since Ford won't pay...
Ok, so what's the verdict? With 10 pages of posts on this thread, I can't tell up from down...
Since it appears Ford won't pay for the new brake pad kit...
1. How much is it? $115 or $230?
2. How much / long is labor?
3. What other brands / service centers should I look at to get this done at?
Thanks...
Since it appears Ford won't pay for the new brake pad kit...
1. How much is it? $115 or $230?
2. How much / long is labor?
3. What other brands / service centers should I look at to get this done at?
Thanks...
Freshman User
Joined: Dec 2003
Posts: 42
Likes: 0
Got an interesting call today...My dealer called to advise me that the pad kit is now available,however on backorder and should arrive next week.
The kit $115 is for all 4 wheels. The dealer will do it at no charge. They have stated that it is not covered under warranty and they are doing it as a customer accomodation.
The dilemna I have is that I installed aftermarket pads 3 weeks ago in the front only and have virtually no dust at all. The rears have the original pads.
I asked the dealer for advice and he advised to keep Ford installed parts on the vehicle and to have it done since they are picking up the tab..
Is this a no brainer and have Ford put new pads on??
The kit $115 is for all 4 wheels. The dealer will do it at no charge. They have stated that it is not covered under warranty and they are doing it as a customer accomodation.
The dilemna I have is that I installed aftermarket pads 3 weeks ago in the front only and have virtually no dust at all. The rears have the original pads.
I asked the dealer for advice and he advised to keep Ford installed parts on the vehicle and to have it done since they are picking up the tab..
Is this a no brainer and have Ford put new pads on??
Thread Starter
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Elder User
Joined: Jul 2003
Posts: 746
Likes: 0
From: Salisbury, MD
With all the dealers saying they will do it for free, it almost sounds fishy.
Ford may of authorized the dealers to do it, only if the customer really really complains. Just like the secret warranties(rusty seat frames, front axle)
Ford may of authorized the dealers to do it, only if the customer really really complains. Just like the secret warranties(rusty seat frames, front axle)
Last edited by daveplot; Jan 29, 2004 at 02:02 PM.
Freshman User
Joined: Dec 2003
Posts: 42
Likes: 0
I agree with you..sounds too good to be true..I will also be getting a free scheduled service maintenance..
Can't pass this up...
Can't pass this up...
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to the service manager in hopes of a free set.
Senior User
Joined: Sep 2003
Posts: 186
Likes: 0
From: Detroit
Hey; I just got a call from my dealer, they said the kit to do all four is in, but they have to wait for the clips which are backordered.
They are going replace all four sets of pads - no charge.
She made it clear that it is an adjustment, not a recall.
No yelling or screaming on my part, just persitance.
Oh ya, I have 11,000kms on the originals.
Sounds like a good deal. I update when the work is done.
They are going replace all four sets of pads - no charge.
She made it clear that it is an adjustment, not a recall.
No yelling or screaming on my part, just persitance.
Oh ya, I have 11,000kms on the originals.
Sounds like a good deal. I update when the work is done.
Last edited by nickalbu; Jan 29, 2004 at 02:58 PM.
Senior User
Joined: Sep 2003
Posts: 186
Likes: 0
From: Detroit
Rose City Ford in Windsor Ontario Canada. It's listed at canada411.ca
Keep in mind they haven't done anything yet, just promised to call when the backordered clips come in, but it sounds good so far.
Keep in mind they haven't done anything yet, just promised to call when the backordered clips come in, but it sounds good so far.
New User
Joined: Dec 2003
Posts: 16
Likes: 0
From: Minnesota
I just had the new pads installed today on my '03 4X4 Eddie B. $350. $117 for pads, $100 per aixle for installation and to turn the rotors. I will post a note in a week or so about how much dust I get.