To all,
The new brake pads went into production before the holidays. The replacement parts will be available to dealerships by this weekend or possibly monday Jan 5. If the demand for the replacement parts is high (ya think??) then I would guess there will be a backlog of orders, and you might have to wait in line. My suggestion... call your dealer this Saturday or Monday and have 'em check if the parts are available yet. If so, place an order if your dealer doesn't have them in stock yet. I believe the new brake pad kit part number will start with 4L1Z.

Happy Holidays !!

 

That's the time line I was getting from my Service managers boss.

 

Guys,

You need to step back and breathe.

Obviously Ford is coming out with a new set of pads and production is getting ramped up. And over the holiday when plants, shipping and support is usually down. Also the parts supply data with Ford is always a little flaky. Rather then get yourselves worked up and develop a poor relationship with the dealer service department, give the system a little time to work.

Whether you have the new pads on Jan 6 or 16 is not going to matter a year from now. But it is more important to have the improved pads the first time rather then wasting your time at the dealer or taking the vehicle in for return trips.

The original pads are manufactured by Honeywell (Bendix) from a european based formula, their Jurid division. The new formulation from whatever company that will make them for Ford will need to pass Ford's requirements for stopping ability, fade resistance, noise abatement, and a host of other requirements, including the new concern for dust.

The rotors will most likely need to be resurfaced as the european formulations typically are very aggressive to the rotor. Therefore the scoring and increased iron dust. Thank the new stopping distance requirements from NHTSA, as other manufacturers are going through this as well.

If the rotors are scored enough for resurfacing, I would make sure the dealership is using the Pro-Cut on car lathe that Ford has given to all of it's dealers. It takes more work to use the lathe, but it is preferred over the bench lathe work many mechanics do. Ford never gives dealers anything. Otherwise you can end up with brake pulsation issues in the coming months.

Also with new front pads and rotor surfaces, keep in mind they will need a little time to break in and develop full stopping ability. You don't notice this on a new vehicle, but you can with a changeout like this.

Powerstop, Motorcraft, and other designations are aftermarket friction materials. These will not be the same as the TSB designated part numbers.

 

I tried to use the SMS code for the "black plague" at a Ford in Houston and they said it was a known problem with NO solution and the codes on the internet was "internet chatter." I think she also said the internet doesn't exist.

Here's a passive aggressive tip- I have so many rattles and other warranty repair stuff to go to the dealer with on a bimonthly basis (tires, weatherstipping, rack and pinion, front headlights, tire pressure sensors, toggle switches that don't toggle, etc.) that I go when I need a car and rim wash (they wash and provide loaner for most repair work).

 

That's what I got from the advisors until I pushed and pushed until a manager looked it up on OASIS.

 

Hello All,

I've been reading your postings about brake dust and the problem on the 03' Expy. Is there a recall number for it? That would make it a lot easier for all dealers to get the information needed to easily process your request. My service manager hasn't gotten any information on it.

 

I talked to the local Ford dealer today. Some sets have made it into the distribution pipeline, but Atlanta is the only east coast center to have some as yet according to the parts web.

The part number for the older Honeywell / Bendix / Jurid pads is 2L1Z-2001-AA or BA (later revision).

The part number for the newly released Federal-Mogul pads is 4L1Z-2001-AC.

Keep in mind that the distribution centers and shipping companies have just restarted up, and the majority of of pads are going to the production plant. Parts will be scarce as all of your are going to be in line at the service advisor's desk doing , depending on supply.

A few extra wheel washings during the winter is a good thing, and by waiting you won't get those nice new pads all full of winter salt.

 

Got this from my Ford dealer today

Article No. 04-1-1
BRAKES-BRAKE DUST-REVISED BRAKE
LININGS-VEHICLES BUILT PRIOR TO 12/18/2003


ISSUE
Customer dissatisfaction with brake dust level on vehicles produced before 12/18/2003.
The brake linings on 2003-2004 Expedition/Navigator vehicles are designed to interact with the brake rotors in such a way as to keep the rotors smooth, minimizing rotor runout and thickness variation. The brake dust that is generated as a result of this interaction does not indicate a performance concern with the vehicle's brake system, and is considered a normal condition by Ford Motor Company.
Ford Motor Company recognizes, however, that some customers may object to brake dust for appearance reasons. Effective 12/18/03, the brake linings on Expedition/Navigator have been revised. The revised linings will generate less dust. The revised linings are also being made available for service, as Service Kit 41-1Z-2001-BA. This kit contains BOTH front and rear linings. A coordinated front and rear lining change is required in order to avoid making the vehicle noncompliant with Federal Motor Vehicle Safety Standard 135. Do not mix the parts in the 41-1 Z-2001-BA kit with any other brake linings.

Per the Warranty and Policy Manual, parts and labor needed to maintain the vehicle due to normal wear and tear are the responsibility of the vehicle owner, and are not covered under the New Vehicle Limited Warranty. Because brake dust is due to normal wear and tear, replacing brake linings for a dust condition is not covered under bumper-to-bumper coverage. [SIZE=3]

They said to clean the wheels. Any suggestions?

 

I'm going to see what my dealer can do for me, to keep me buying cars from them (this is our 3rd one in the past year). After that I'm going to bug Raybestos until they make Quiet Stop pads for us.

 

So, does that mean that the cost for the new pads and all labor required to install them is going to fall on the cutomer?
If that is the case, then I think that is BS!!!
I don't have time to wash my Expy every week. And even if I did I don't think that would fly with the wife.

 

Yup, that's how it sounds. Ford tells us to wait months, then shoots us in the back.

 

Tsb 04-1-1 for brake dust is out! Ford has a kit consisting of front and rear brake pads. According to the TSB and I quote "The brake linings on 03-04 Expedition and Navigator vehicles are designed to keep rotors smooth, minimizing rotor runout and thickness variation. The brake dust that is generated as a result of this interation does NOT indicate a performance concern with the vehicle's brake system, and is considered normal condition by Ford Motor Company. This is off the TSB! Because brake dust is due to normal wear and tear, replacing brake linings for a dust condition is NOT covered under bumper to bumper coverage.
Kit part # is 4L1Z-2001-BA. ITS FRONT AND REAR PADS:
Customer Satisfaction will take a hit over 04-1-1 TSB

 

Put Kleen Wheels on it.

I did and they work perfectly. The wheels are the cleanest part of the truck. No dust --- PERIOD!

Oh.....my brakes are just fine. No warping or fade problems. The Lincoln dealer I go to for service offers them for the Navigators they sell. Even their own salesmen use them.

No problems reported on any of the 03 or 04s they're on.

Bob

 

We just got screwed!!! Seriously Ford, we waited months for this, and you think we are going to buy pads from a Ford dealer to resolve this problem. We all know once our pads wear down. We buy aftermarket pads. Why pay for overcharged pads and labor at a dealer.

You did again Ford!!!, I know there Ford people (execs, etc...)who look at these Forums, and for you guys who do. YOU SUCK

 

ExpyBoB

Can you possibly post a close up picture of how they look. Someone in a previous post did not like the look of them on an EXPY.