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I agree with you 100%. I am just old school where you reward loyalty. I have always run my businesses that way and in the long run it has paid off for both me and the my customers. Loyalty is a two way street. Unfortunately, almost all of the publicly traded companies are run by executives looking to please Wall Street, the customer almost always gets shorted.....
Oh well, hopefully warranty approval comes soon.
The closest you can get to any loyalty with Ford, or any vehicle manufacturer, is at the dealer level, and they will only go so far as to the point where they start to lose money, and some not even that.
I spent an hour on the phone with Ford customer care, got a case open and a support specialist assigned to my case, and SUPPOSEDLY am on a priority list for getting the contamination kit shipped to the dealer as soon as it hits the parts depot. And, SUPPOSEDLY, the parts are in route from their supplier, but no ETA on any of it.
So far, no warranty questions have come up...
Well, my dealer just called and said the warranty action had been approved. Thankfully one small step in the right direction. They are now scrambling for parts. Who knows how long that will take....
Here's my take on all this, I've owned a Ford Trucks continuously since 1978.
Had the first Ford diesel in 1985 (International) and always had a Ford diesel since then till 2020.
Never had any big problems with any of them, but decided after reading on here and other places of the expensive repairs,
I decided I had run my luck far enough. So I got a 7.3 gas.
I don't tow extremely heavy and my current truck does what I need. Maybe not quite as fast as the diesel but still very satisfactorily.
And with no CP4 concerns.
Here's my take on all this, I've owned a Ford Trucks continuously since 1978.
Had the first Ford diesel in 1985 (International) and always had a Ford diesel since then till 2020.
Never had any big problems with any of them, but decided after reading on here and other places of the expensive repairs,
I decided I had run my luck far enough. So I got a 7.3 gas.
I don't tow extremely heavy and my current truck does what I need. Maybe not quite as fast as the diesel but still very satisfactorily.
And with no CP4 concerns.
And, what does this have to do with this owner getting his truck fixed, which is the subject of this discussion???
Here's my take on all this, I've owned a Ford Trucks continuously since 1978.
Had the first Ford diesel in 1985 (International) and always had a Ford diesel since then till 2020.
Never had any big problems with any of them, but decided after reading on here and other places of the expensive repairs,
I decided I had run my luck far enough. So I got a 7.3 gas.
I don't tow extremely heavy and my current truck does what I need. Maybe not quite as fast as the diesel but still very satisfactorily.
And with no CP4 concerns.
Here's my take on all this...So to avoid the CP4 failure risk you decided to take the lifter/cam failure risk.
Here's my take on all this...So to avoid the CP4 failure risk you decided to take the lifter/cam failure risk.
Yes, I sure did, because Ford will warrantee the repairs to the 7.3 but its questionable if Ford will warrantee the CP4 failures.
Too many instances where the CP4 failed and the owner was felt holding the bag.
Yes, I sure did, because Ford will warrantee the repairs to the 7.3 but its questionable if Ford will warrantee the CP4 failures.
Too many instances where the CP4 failed and the owner was felt holding the bag.
And in post #137 of this thread the OP stated that FoMoCo HAS APPROVED the warranty, so you point is a non-point. Your comments have nothing to do to help him get his parts or repairs.
And brand loyalty will likely get a person screwed just as fast as starting a gas-diesel squasbble! There are diesel trucks out there just as good as Ford but without the CP4. @Ltngdrvr put over 600,000 miles on his 2015 RAM without any major repairs!
Yes, I sure did, because Ford will warrantee the repairs to the 7.3 but its questionable if Ford will warrantee the CP4 failures.
Too many instances where the CP4 failed and the owner was felt holding the bag.
I know we can find whatever we want on the internet and I also know cp4’s have failed.
but I don’t personally know of many whose pump failed. The one I do know of was covered by warranty. There was no funny business around whether ford was going to pay or not.
I think when it’s an issue like a failed cp4 it brings out the tension and fear in people where it gets blown out of proportion. Where a few instances wheee we don’t truly know the facts makes everybody think that it’s a common outcome when it’s not.
you have to remember lots of 6.7s have been sold. Many more than 7.3s so there will be a larger number of cases of every sort of failure to be found. And some people aren’t as careful and smart with what they do to their trucks. You’d be surprised how many get truly bad fuel or even put def in the wrong hole lol. It happens more than I would think possible.
now having one go bad outside of warranty, yeah that’s a shifty situation. But in all honesty if I had a cp4 truck nearing end of warranty I’d probably at a minimum install a good DPK for cheap or just spend the $1900 on the S&S DCR pump and be done with it. Problem solved and you can live in peace.
Yes, I sure did, because Ford will warrantee the repairs to the 7.3 but its questionable if Ford will warrantee the CP4 failures.
Too many instances where the CP4 failed and the owner was felt holding the bag.
FORD says they will warranty items but at what ultimate end expense to the customer. A post today has a customer stuck towing with his 7.3 with a bad #2 spark plug wire. A 4 week wait to repair. What do you do for 4 weeks away from home waiting for a plug wire? Every new FORD (Gas & Diesel) is a LEMON waiting to happen. Supply chain & policy problems are self inflected at FORD.
FORD says they will warranty items but at what ultimate end expense to the customer. A post today has a customer stuck towing with his 7.3 with a bad #2 spark plug wire. A 4 week wait to repair. What do you do for 4 weeks away from home waiting for a plug wire? Every new FORD (Gas & Diesel) is a LEMON waiting to happen. Supply chain & policy problems are self inflected at FORD.
It is best to just hate ALL vehicles! They are all just over-priced POS that WILL fail an the most in-oportune time! Fact! Not one brand any better than another! Just use what is most comfortablr for yourself!
FORD says they will warranty items but at what ultimate end expense to the customer. A post today has a customer stuck towing with his 7.3 with a bad #2 spark plug wire. A 4 week wait to repair. What do you do for 4 weeks away from home waiting for a plug wire? Every new FORD (Gas & Diesel) is a LEMON waiting to happen. Supply chain & policy problems are self inflected at FORD.
What I would do is go to the nearest auto parts store and get a universal set of spark plug wires and install one of them that fit the coil pack to the plug, fairly simple and has been done since forever.
What I would do is go to the nearest auto parts store and get a universal set of spark plug wires and install one of them that fit the coil pack to the plug, fairly simple and has been done since forever.
I’m sure everyone on the planet would do the same. The point is the most basic of replacement parts are unavailable from FORD in a reasonable time.
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