I read that Ford went to a different gasket in 2020 as opposed to the liquid type previously used. Hopefully that will work better?

 

Roger that good buddy.

 

So, just received an email from the guy at US Diesel, says his kit, including the S&S DCR pump kit, will work on 2020+ trucks, doesn't know why S&S is saying any different about the pump kits.
https://usdieselparts.com/i-24083070...er-stroke.html
I'd buy it if I could afford to part with that much cash and tell the warranty companies to lump it, but just can't do it.

 

Wow, $800 core charge for the injectors? Not sure how expensive those are new, but that hurts if you don't already have them out to send.

So, the pump is around $2,000 and the injectors for about the same? ouch

 

IIRC, S&S isn't really selling them for 2020+ models just yet, due to different hoses required from earlier model trucks. It's not that the pump won't work, it's the plumbing.

 

apparently it does not work any better! At the fleet dealership that's working on my truck, he says he is replacing them at the same rate, under severe duty. But i have seen several guys in here earlier in the year get the same leak at the same mileage and they drive it like a car! To be expected though as diesels have such high compression. The problem is again, serviceability, they know that, they should have engineered it to be able to change like the 11-19s!
but this is 12 years of the 6.7L they should have the upper oil pans and front covers bullet proof where they don't leak anymore! Still failures, id say within 100k miles 60% failure rate of upper pan leaks! Highway driving isn't as bad on them as it's cruising. Around town and mtns is really hard on it.

My 2018 at 22k miles had the front cover done and the upper oil pan.

My dad's 16 f350, (babied), w upper pan was leaking at 85k. So he sold it.

 

Yes, I am aware that S&S isn't selling for 2020+, and that was why I emailed US Diesel, because they say their kit fits, and they tell me they have no issue fitting the 2020+ using the S&S DCR pump kit.
That is why I posted it on here.
I would be using the kit myself if I was paying out of pocket and not using the Ford warranty.

 

New injectors are very expensive, I believe in the 600-800 each range, they want the old cores to rebuild and sell.
They do not want the old pumps, they are trash when they fail.
And, they refund the core charge as soon as they get the old injectors back.

 

The contamination kit that includes the CP4 has a $1500 core charge through Ford and some other sellers, and they do want the old CP4. Not sure what they do with the old CP4, rebuild it? It makes sense that a kit that doesn't include a CP4 wouldn't require it to be sent back.

I tried to look up injector pricing on my '19, looks like full MSRP was $447 including the tube and bolt. I think, but wasn't sure if that was each or 4. Plus $180 core charge. Not surprised if the 2020+ parts cost even more.

 

Sigh...

1) I'm sorry the OP is having these issues.

2) It's hard not to have some fear that this will happen, either the pump or the Oil Pan.

3) Considering just getting a gas truck and putting it to the boards when needed the once or twice a year we currently use the truck for what it was built for.

It's too bad really. I think our truck looks the best of any of the Big 3 and it's exactly what we wanted. 2024 GMC Reg Cab Dually looks quite nice though.

 

Ford's use of this fuel pump has been a serious concern for me as well. It does not want me to change brands, I purchase extended warranties to ensure I'm covered. Maintaining your truck is a must to ensure you give Ford no reason to deny your claim. Someone really needs to speak to a law firm about a class action law suit. Unfortunately its the only way this auto makers will listen when they are hit deep in the pocket and media exposure

 

Update - Wednesday, August 23, 2023.

Ford ESP has still not approved the warranty replacement. My dealer "implied" that Ford is looking for a reason to deny the claim. My dealer has told me twice there is no sign of rust in the fuel system. The dealer said the fuel itself was clean with no signs of DEF or Gasoline. Since I was getting no response from any Ford representatives on this forum, I went to the Ford Twitter page and sent Ford a message and got a response. I am now working with a Ford Corporate Customer Experience Specialist. She has asked for an escalation of my Warranty Approval. So it has now been 7 business days since my dealer provided all required documentation and pictures to Ford ESP.

Gotta love how Ford treats their loyal customers.....

Big SIGH!!!!

 

It's a slow process and like most warranties or insurance policies they'll try to wear you down hang in there.

I'll go out on a limb and say that all big business don't look at customers as loyal customers anymore just too many prospective buyers. Its business in their minds and just that....profit margin.

If a person doesn't like the service or product move on and try another, maybe it will be better elsewhere but I'm sure they have the same business plan.

It's unfortunate but seems the way of the times now.

 

I agree with you 100%. I am just old school where you reward loyalty. I have always run my businesses that way and in the long run it has paid off for both me and the my customers. Loyalty is a two way street. Unfortunately, almost all of the publicly traded companies are run by executives looking to please Wall Street, the customer almost always gets shorted.....

Oh well, hopefully warranty approval comes soon.

 

I will say, first, I'm sorry you're going through this. What you're describing is my biggest fear in switching to a Ford. (I have a 24 on order, switching from my current truck to get a dually, and I'm probably one of the few who actually wants 10 gears). When we're out on planned camping travels, the thought of a breakdown like this with the wife and kids is pretty concerning, especially given some of the places we want to go. It's not a matter of us getting back home, that's solvable. A truck stuck somewhere away from home for repairs plus a 5th wheel ... even with warranty, that gets expensive and frustrating.

Whether you're buying one of these for work or play, I think we all expect reliability from something meant to work hard. Not to mention how much they cost.

I'm not that old (at least don't consider myself to be, yet), and I agree. Being a customer (especially with a purchase of this price point) should command attention. That's a lost art today, no matter where you look I think. Everyone cares about making the sale and taking a short-term view, just like companies chasing their damn quarterly stock price. Once they have your cash, you're a bit of an afterthought.

I hope they stop the BS and approve it. I'm curious to see if they get this squared away and if the ESP is honored as well, as I'm certainly considering hedging and getting the extended warranty when (if?) mine shows up.