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Dear Jeremy, Hi, my name is Harold and I am a representative of Ford. I appreciate that you contacted our department about the transmission concern with your 2011 Ford F-250. I am here to address your email. I am truly sorry to hear that you are having this issue with your vehicle. I do understand your concern about this matter.<O</O Please be advised that Ford is aware of the concern and is currently developing a repair procedure. At this time, I have escalated this issue to our Customer Care Solutions Team for further and better handling. A Ford Customer Service Manager will contact you within 2 business days. Thank you very much for your patience. Sincerely, Harold Customer Relationship Center Ford Motor Company
I was having the problem almost immediately after purchasing my truck, this is actually the first automatic vehicle I have ever had, so I didn't even realize the problem was the truck itself and not me perceiving I was running the thing too hard from a start. But I've already had my transmission programmed, and also checked during my last oil change and the problem is now becoming more pronounced, not to mention I have actually been able to get the vehicle to produce near similar results with the truck in manual shift mode.
Last occurrence actually happened within 10 minutes of each other. I left work, pulled onto the highway and after reaching about 20-25 mph transmission slipped, took my foot off the pedal, massive jerk as the thing clunked it's way straight into 4th gear. After leaving parking lot at gas station on my way back to work, almost identical problem this is after 4 miles of driving and less then 5 minutes of sitting.
4400 miles since December, I haven't hauled anything, and the most work this truck has had to perform is the 420 lb's of sand I have lined across my rear axle. I want to like this truck, but seriously If I don't get an answer and results back that I like, getting rid of this truck. What kind of problems am I going to have to deal with down the road once this warranty runs out?
Well now it has got to the point that the service manager at the dealer doesn't return my emails and I have yet to hear anything from the regional rep. again after all of his promises... This is BS! We paid a ton of money for these trucks and this is a mechanical issue not a programming issue! Programming is a band-aid!!!
Once in a while mine slips.. It has about 2300 miles on it and I bought it a month ago. Born on date was in March of '10. It only happens every now and then so I I'm going to try to find a small tripod so I can set a camera up and record the gauges, try to repeat it and take it to a dealer... It actually did it within 15 miles of me driving it off the lot and I found it normal since the F150 I had previously would do so as well. It doesn't do it unless I'm driving very steady, and it's happened once in tow-haul mode.
They won't be happy to see me, because off of this topic when the engine is warm I have what sounds like a ticking noise coming from the left side of the engine, like a valve tick. I have no record of this online... so I think it's a new issue? My mother had a similar issue with her 1995 'Stang V6 (3.8l?) with less than 1000 miles and the dealer refused to do anything until a VHS was sent to Ford itself.
Lucky for me though, I don't go to that dealer that my mom did and my family has about 20 or so years at least of buying history from there. They treat me pretty good... I might bring both of these up on the first oil change.
I hope they get your trucks fixed soon. You'd think Ford after all these years could figure out how to build a tranny. Maybe they should contact Allison and have them build them.
I hooked up the Flip cam to a monopod placed between my center console and my passenger's seat to view the gauges. It didn't work but it did slip once cruising on a back road from 3rd to 4th just a little out of my driveway. I let it run 20 minutes through maybe 6 redlights and it still didn't replicate it.
Add mine to the list, F-350 6.2L. Same problems described by
all of the previous posts. Today as I left, got to the end of the street
and after the stop sign, the trans "stalled" between 2nd and 3rd.
There was no power as I turned the corner and then the trans
went back to work. I also have had the high rev between 3rd and 4th
on a few occasions. Not a good feeling. Shop tomorrow...
Well I head over to pick my truck up tomorrow after work. 12 hour drive round trip. Hope I don't have this issue yet after reading this thread if it happens I won't totally freak out. Did ask them about the tsb-flash yet they will not due it unless it "acts" up. Next week a 1000+ mile trip. Sounds like most of them are happening early. I did get the 5y/75k warranty. Good luck and hope they figure this out.
Im having trouble seeing whats going on in the video, mine has no sound. Should I be looking at the tac?
I only have 1200 or so miles since Dec , and only had one incident, Im interested to see the problem so Im aware of what to look for.
It should have sound (works for me), but at about the 9 or 10 second mark it skips on the shift from 3rd to 4th. You can't see it in the tach though because of the fact I'm bouncing all over the place.
Racetec, any more word from Ford? I'm about to take the truck back... Seems like any time I hop in and take off when it's cold it does it every time, often twice or more and sometimes in multiple shifts.
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