Build Progress - VIN's and build dates
Hotshot
Joined: Apr 2013
Posts: 10,120
Likes: 652
From: NH
Has anyone successfully input their VIN into the tracking site and gotten a result? Mine always comes back with the following: "A matching vehicle could not be determined. Please contact your dealer to get status updated about your order."
Maybe we don't see a status until after the build date?
Maybe we don't see a status until after the build date?
I receive the exact same error. Easiest way to get updates without continuously bothering your sales rep is to go on the build and price (even probably for a 2016 would work) and then choose "chat with rep" when that option appears. They are more than happy to look up your order for you.
Laughing Gas
Joined: May 2016
Posts: 997
Likes: 262
From: Central New York
The order numbers are not sequential. They vary by dealer - Some, like mine, are D003. Unfortunately, my truck is not going to be the third one down the production line. I think the D stands for "delay" lol. No VIN yet, despite 4/21 order. Right now Ford is trying to confirm my dealer even made the changes to the order I requested.
Hotshot
Joined: Apr 2013
Posts: 10,120
Likes: 652
From: NH
I don't think we have any way to know how many trucks were ordered. Ford has not released that data. You have to remember there are individual retail orders and then the usual dealer orders. There's probably going to be a lot of trucks to make initially.
New User
Joined: Jun 2016
Posts: 3
Likes: 0
Since I ordered my truck under my fleet account, I can go into Ford's fleet website to track my truck as a dealer would. I am order #7188 and scheduled for 7/25/16. About 2 weeks ago my order status got changed to "Scheduled" then i checked back yesterday and my order status was "Production" which means they started assembly on it. This can't possibly be true since production of any vehicles doesn't start until mid July. Probably a mistake on the website, just wondering if anyone else's order status is in "Production"
Freshman User
Joined: Jun 2016
Posts: 32
Likes: 0
EightySecond,
I receive the exact same error. Easiest way to get updates without continuously bothering your sales rep is to go on the build and price (even probably for a 2016 would work) and then choose "chat with rep" when that option appears. They are more than happy to look up your order for you.
I receive the exact same error. Easiest way to get updates without continuously bothering your sales rep is to go on the build and price (even probably for a 2016 would work) and then choose "chat with rep" when that option appears. They are more than happy to look up your order for you.
Laughing Gas
Joined: Apr 2016
Posts: 758
Likes: 4
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Junior User
Joined: Oct 2009
Posts: 51
Likes: 0
i showed my dealer this thread today, they told me no one has vins,and they have no idea what those last 5 numbers are.. some said they have build dates in july... they checked with ford. they are not even starting anything until end of August!... i placed my order on 4/22/16.. 2017 f350 drw xlt 6.7 with all the bells and whistles
Fleet Mechanic
Joined: Feb 2010
Posts: 1,446
Likes: 28
From: Hot Springs
i showed my dealer this thread today, they told me no one has vins,and they have no idea what those last 5 numbers are.. some said they have build dates in july... they checked with ford. they are not even starting anything until end of August!... i placed my order on 4/22/16.. 2017 f350 drw xlt 6.7 with all the bells and whistles
I would say your saleman doesn't know whats going on or doesn't want to deal with it.. I would go to the inventory manager and ask him.
Junior User
Joined: Oct 2009
Posts: 51
Likes: 0
i spoke with the sales manager and two salesman today, they will be talking to the dealership owner monday about it,they also saved the link to this forum to show the owner..
Senior User
Joined: Apr 2016
Posts: 352
Likes: 1
From: Iowa
i showed my dealer this thread today, they told me no one has vins,and they have no idea what those last 5 numbers are.. some said they have build dates in july... they checked with ford. they are not even starting anything until end of August!... i placed my order on 4/22/16.. 2017 f350 drw xlt 6.7 with all the bells and whistles
Definitely need to bring your dealership up to date. My dealer didn't think there would be VINs either but per my request I had him check a couple of weeks ago and indeed he found a VIN and build week. He then called me about a week ago without me prodding him and told me the build date was confirmed to be July 27. So your dealer appears to out of the loop or mine is pulling a huge ruse on me. I am betting it's your dealer but time will tell I guess.
Posting Guru
Joined: Oct 2005
Posts: 1,460
Likes: 2
Definitely need to bring your dealership up to date. My dealer didn't think there would be VINs either but per my request I had him check a couple of weeks ago and indeed he found a VIN and build week. He then called me about a week ago without me prodding him and told me the build date was confirmed to be July 27. So your dealer appears to out of the loop or mine is pulling a huge ruse on me. I am betting it's your dealer but time will tell I guess.
Similar issue with my dealership....but I'm not pressuring him too much...lol. Said he has to wait until Monday when the guy that tracks the orders is in. Told him no prob....have a Happy Father's Day! I ordered Retail...priority 10 on April 20th.