Unbelievable
Thread Starter
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Junior User
Joined: Dec 2011
Posts: 58
Likes: 0
Trust me guys it is exactly like I said it is. I called today, to see what time I can get my truck, the guy says, looks like tomorrow. Holy SH....!!!I told him I needed to see the notes the rep took, he told me that was confidential info. I hear everybody saying do this do that, I appreciate all ya'll's support, but I don't know how to fight this, outside of an attorney??? It's clear what happened, or at least what didn't happen to my motor, I'm like ya'll, maybe something is up with Rogers ford, and honestly, I hope it's just them, because I really do love my truck, BUT, if it's Ford, I'm done, but I can find another dealer if Ford does right by this. AND... thanks prince for telling somebody!!??? I need all the help I can get and am very glad I found you guys. Thanks, Randy
Super Moderator
Joined: Aug 2003
Posts: 25,479
Likes: 742
From: Isanti, MN
I just removed 12 posts, all made today. We're not going to do the same thing to this thread that we did to the last one, the OP Randy deserves better than this. This is about his truck and that's it. Coming on here to bash, troll, or otherwise feed the fire isn't constructive and it doesn't help the OP in any way.
Let's keep this one on topic and hopefully help Randy get some resolution!
Let's keep this one on topic and hopefully help Randy get some resolution!
Laughing Gas
Joined: May 2008
Posts: 939
Likes: 1
From: Central Kansas
Okay guys, something isn't making sense.
I had someone I know run Randy's VIN, and it's not coming anywhere close to matching the information he's posting here. There are NO flags on his VIN and no warranty repairs either. The only thing that shows up is a customer service interaction that was closed and resolved.
So not trying to say it didn't happen, but either Randy posted the wrong VIN or something off the books is going on at that dealer.
I had someone I know run Randy's VIN, and it's not coming anywhere close to matching the information he's posting here. There are NO flags on his VIN and no warranty repairs either. The only thing that shows up is a customer service interaction that was closed and resolved.
So not trying to say it didn't happen, but either Randy posted the wrong VIN or something off the books is going on at that dealer.
Really, really hate to believe any dealer is THAT shady - seems way too easy to prove and awfully hard for Ford to overlook that large a discretion. But if so, damn! Did he sleep w/ the owners wife or something??
Laughing Gas
Joined: Feb 2009
Posts: 914
Likes: 1
From: New Braunfels, Texas
So, it looks like you find out some additional info via his VIN?
Regardless, I'm glad (in one sense) to know about this, and really interested to see how it turns out for my fellow Texan. I had to laugh at the idea of driving through water, given that the entire state has been in an "exceptional" drought for most of the past 18 months!
OTOH, I'm really sorry to read about this, and hope Randy can find someone, somewhere to help get it all sorted out. What a mess.
Regardless, I'm glad (in one sense) to know about this, and really interested to see how it turns out for my fellow Texan. I had to laugh at the idea of driving through water, given that the entire state has been in an "exceptional" drought for most of the past 18 months!
OTOH, I'm really sorry to read about this, and hope Randy can find someone, somewhere to help get it all sorted out. What a mess.
Freshman User
Joined: Jan 2002
Posts: 44
Likes: 0
From: nestor falls, canada
Okay guys, something isn't making sense.
I had someone I know run Randy's VIN, and it's not coming anywhere close to matching the information he's posting here. There are NO flags on his VIN and no warranty repairs either. The only thing that shows up is a customer service interaction that was closed and resolved.
So not trying to say it didn't happen, but either Randy posted the wrong VIN or something off the books is going on at that dealer.
I had someone I know run Randy's VIN, and it's not coming anywhere close to matching the information he's posting here. There are NO flags on his VIN and no warranty repairs either. The only thing that shows up is a customer service interaction that was closed and resolved.
So not trying to say it didn't happen, but either Randy posted the wrong VIN or something off the books is going on at that dealer.
Are you now able to see the info on VIN?
I can get it to you if you need?
Lead Driver
Joined: Jan 2010
Posts: 6,600
Likes: 84
I've driven in water where a bulk of the large splash at least reached my front bumper and some even reached the top of the hood.
(I didn't realize how deep the water was when I hit it; famous last words, eh?)
That had to have been 10,000 miles ago and my truck is still problem free.
Honestly if a super duty can't handle that, I'll go back to an Explorer!
(I didn't realize how deep the water was when I hit it; famous last words, eh?)
That had to have been 10,000 miles ago and my truck is still problem free.
Honestly if a super duty can't handle that, I'll go back to an Explorer!
Senior User
Joined: May 2011
Posts: 167
Likes: 0
From: Manassas, VA
...So, the service guy called and told me the warranty would not cover my motor. I went up to find out why, and he told me the guy was only there for a short time, and he didn’t get the notes from the rep, but should have them the next day. I still have not seen the reasoning. I was a bit irate and called the owner an *******. He told me to leave, so I did. Then, the service rep called and told me to find someone else to fix my truck, they were not going to fix it. After a call and kiss back to the owner, they agreed to fix it.
She looks like she has an interesting background...
Jen Kastner - KWES NewsWest 9 / Midland, Odessa, Big Spring, TX: newswest9.com |
Thread Starter
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Junior User
Joined: Dec 2011
Posts: 58
Likes: 0
Great idea. That may just be the ticket. I'll contact her and maybe she will want an interview??? HA!!! Good Idea!! Thanks again!!! You guys ROCK!!!
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Super Moderator
Joined: Aug 2003
Posts: 25,479
Likes: 742
From: Isanti, MN
I'm actually trying to do something about that...give it a couple of days and I hope to hear something.
We've seen our share of trolls but I think Randy is sincere on this one. The information on OASIS is supposed to update immediately, as techs here on FTE have been able to offer advice based on information on OASIS posted the same day. Something seems really wrong here IMHO, but there could be a simple explanation.
Randy, is there any chance you gave us the VIN of another one of your Fords?
We've seen our share of trolls but I think Randy is sincere on this one. The information on OASIS is supposed to update immediately, as techs here on FTE have been able to offer advice based on information on OASIS posted the same day. Something seems really wrong here IMHO, but there could be a simple explanation.
Randy, is there any chance you gave us the VIN of another one of your Fords?
Lead Driver
Joined: Jan 2010
Posts: 6,600
Likes: 84
Only if Randy has more than one truck @ Rogers Ford.
1FT7W2BTXBEA05924 is a 2011 F-250 6.7L KR w/ chrome.
1FT7W2BTXBEA05924 is a 2011 F-250 6.7L KR w/ chrome.
Super Moderator
Joined: Aug 2003
Posts: 25,479
Likes: 742
From: Isanti, MN
I'm not going to make any assumptions, hopefully I'll hear more tomorrow.
Thread Starter
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Junior User
Joined: Dec 2011
Posts: 58
Likes: 0
5924 is definitely the truck. Sounds fishy. I called a customer service number today. Got a lady that couldn't believe what was happening. Actually acted like she cared. Then she said it was a fleet deal so someone else got on the line. He said it was out of his hands if the rep said it was water intrusion then that's what it was. Good grief!!!!