I hate seeing these threads. They are a constant reminder of what could happen to any of us....

 

Anybody aware of similar warranty claim denials for warranty period powertrain failures in the competitors? There have been several similar appearing blatant Ford denials for warranty period motors and fuel systems. What is GM and Ram doing when these things happen?

I still like the Ford truck but unless its demonstrated that all three manufacturers are doing this to people when their units fail, I'll be going elsewhere for my 60k purchase this year.

I drove the Ram today. Great truck. Mega cab is VERY nice. Ford is no longer the only luxury heavy duty option out there.

 

Since Ford is not buying the new motor then you will take possession of the old motor right? I'd get that thing and take pictures. If this is really happening then you need to let everyone know. Not just here. Pictures always help your case.

 

Yes, keep the motor - if for nothing other than spares. Unless of course, they give you a crazy credit for the old one. But just parting it out you can probably almost pay for the new motor. And of course pictures...

 

Wow...and I thought my warranty denial was a "Shame on Ford" deal...This one is even worse. Randy is hesitant to involve his insurance company but I hope he will. Ford denied the warranty due to "water". This is not a mechanical failure according to the "experts" at Ford...it should then fall under his comprehensive insurance...no lies to the insurance company needed.

As to the other side of the story...good luck with that one...Ford's the one and only God here and they have spoken...no explanation needed for the peons that bought the truck. Maybe Randy will be lucky and the "big shots" at Ford won't call him later and rub salt in his wounds...BTDT

Ford should have learned from the 6.0 debacle that this engine is their last chance to get it right. No blaming Navistar on this one. Looks like they have not learned much...Shame on Ford

Peace

 

I agree with another poster from the thread that was closed...he said to put everything on YouTube and document everything that happened. Put a title on it like FORD DENIES WARRANTY on it and see how many hits it gets. If by chance it goes viral there is a possibility someone from Ford might not want the negative publicity and make some changes. You just never know how powerful YouTube can be.

Is there a micron fuel filter that you can use to possible trap emulsified water in the fuel? Has anyone here tried using SeaFoam in their tanks?

Sea Foam | Tech Info - Diesel Engines

I have used SeaFoam in my boat and have read how it is also used in diesel.

There is absolutely no way you can tell if the fuel you are getting has water in it.

how about something like this?

Diesel Fuel Filters - Perfect Filtration's Ultimate Diesel Fuel Filter Water Separator

 

The reason the other thread was closed is because it went from randito's problem to something completely unrelated. This is not a fuel system problem, and has nothing to do with proper filtration or water in the fuel.

Let's please keep things on topic. Randito was not told in any way that he had HPFP failure from any sort of water intrusion into his fuel system, but rather that water was ingested through the airbox and possibly hydrolocked his engine. Proper fuel filtration and fuel additives have nothing to do with it.

Thanks!

 

So on top of adding fuel additives for lubricity we would also have to work about the air filter getting water in it hydrolocking the motor?? It seems to me buying a diesel is just a big PITA. You would think that if water can get into the air filter from snow that it would most certainly get in there from rain.

 

if the truck sat without them looking at it, wouldn't the filter have been dry even if it has gotten wet?? next lets say the motor did ingest water would a valve be the first thing to break?? the fact is if one of those tiny little keepers breaks the motor will drop a valve, this is the most common thing that kills race engines. it just happens sometimes and for no good reason.

was there water in the oil?? here is another thought. what if ford pays so so little for a motor R&R and the dealers are viewing this as something they are going to loose a ton of money on especially given the complexity of everything under the hood. So the dealer would rather charge the customer full price vs getting chicken feed from ford. something so simple as that could be playing a role in these warranty denials. I ask anyone here to go open the hood can you seriously imagine the job of R&R ing that motor?!?!??! I don't think I have seen anything more complicated looking under a hood in my whole life. lets not forget a dealer tech often isn't a whole lot more mechanical that alot of us around here. in most cases I have found I am better a diagnosing a problem than they are. pulling that out and putting it back has got to be one of the most difficult things they tackle and if ford is saying its an 8 hour job and its really a 20 hour job, why would the dealer wanna loose money. tell the customer its water, knowing full well the insurance company will pay out full retail for the work done and the customer will drive away still with little out of pocket.

 

The dealer getting not getting paid for the early mistakes they made on diagnosing and repairing my failed HPFP was the cause of the fairy tale about water being told to the Ford Tech Hotline. It was all downhill from there.

This current debacle fully illustrates what I have been talking about for over 4 months. The owner is at the mercy of the dealership and Ford for any warranty claim such as this one...or mine. Those that think they are immune...something about luck might apply.

Shame on Ford

Peace

 

thanks for all the support guys. My truck is supposed to be ready today, so I'll take my $20,000.00 down there and hope they can give me an explanation. I don't count on it, but I need my truck. I will go on UTube, and already have documents going to my attorney. Never have I felt so denied. I've been buying trucks from this dealership for 40 years. Oh well ford is a big company, I guess I'm just a small drop in the bucket. I used to bleed blue, and a lot of my friends have bought ford because of me. So much for that. I will slowly trade off all my fords, and highly discourage ALL my friends from ever buying another ford. I got screwed. Plain and simple.

 

The service tech admitted to me he was not even a mechanic. He kept going back to a bit of rust in the cylinder.

 

I still don't understand that one....
How does rust get into a cylinder when an engine is operating??
It get in there AFTER and engine has quit operating.
H2O is a product of combustion for goodness sake.

 

I drove 60 miles after the engine started missing. It died on the way to town the next morning.

 

I wish you all the best and I feel very sorry for you as well. With the money we spend on these trucks they should have been tested thoroughly and the multitude of problems experienced would have be reduced substantially. Ford thought this new truck would heal the old wounds caused by the previous diesels and all it is doing is opening new ones. Post ypour videos to youtube ...bet the hits will be very high. Take care man