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Did you sign anything when you dropped it at the dealer for repair ?..
I dropped it off on a weekend so the service department was closed. I filled out the After Hours drop envelope and marked the box that said "Do not start repairs until after receiving a quote".
I don't believe I had to sign it, but don't remember.
In Michigan , without a signed work order ,they cannot prevail in court or make you pay for anything.
And they have to provide you with an estimate & the final cannot be very far off of the estimate (Unless additional authorization was obtained , by law. There is a limit to the mount they can exceed the original estimate ..
I'm not sure about here. But the new shop is looking over their work and diagnostics and if they see anything out of place I will be talking to my legal people.
The dealership said that they followed the ford repair manual, and that it said that the first thing to replace was the LPOP... I don't know if that is correct or not.
They wouldn't even check the IPR or the oil bypass above the filter even when I told them to. The service manager gave me 10% off my bill after I argued with him about the faulty diagnoses and the lies he told, made it seem like he was doing me a big favor... I think he was just trying to get me of his back.
The new shop got my truck at 2pm today and already made time to start their diagnostic on it. So I am very happy with their service so far.
The dealership said that they followed the ford repair manual, and that it said that the first thing to replace was the LPOP... I don't know if that is correct or not.
We can't discuss legal stuff here, but I'm sure a lawyer would get access to the manual through alldata or hire a mechanic to provide the info. Documentation is the key.
I will say (hopefully not getting into too much trouble) the dealer will have insurance to cover the lawsuit. The insurance company will likely try to settle. Probably for an amount adequate to cover your legal fees and not much else.
Be sure to step back and ask yourself how much money you're willing to spend out of pocket to win the suit. If you don't get any money at all back, how much more are you ready to part with?
Lawsuits make lawyers rich. File a complaint with the BBB, send a letter and make phone calls to Ford (not the dealer, but Ford itself complaining about the dealer). Tell anyone and everyone you know about their inability to fix your truck but the amount they charged you anyway. Call the local media and hope they're having a slow news day. Play it up, just had a kid, medical discharge, really can't afford this right now, blah, blah, blah....
In Michigan ,if you stop payment on the check , they cannot sue you & win,without a signed work order that includes an estimate ..
I think that's spreading more and more Rick. And it may be on the city level, not just state based on some signs I've seen at tire shops.
You've mentioned stop payment on a check a couple of times. What about credit card charges? Can he dispute those and stop payment or is that a different ballgame (in Michigan)?
I think that's spreading more and more Rick. And it may be on the city level, not just state based on some signs I've seen at tire shops.
You've mentioned stop payment on a check a couple of times. What about credit card charges? Can he dispute those and stop payment or is that a different ballgame (in Michigan)?
I think especially if paid by card .. The charging company has to prove they earned it .. Debit card , not so good (its like a check) Cash too.. Have to sue ..
We can't discuss legal stuff here, but I'm sure a lawyer would get access to the manual through alldata or hire a mechanic to provide the info. Documentation is the key.
I will say (hopefully not getting into too much trouble) the dealer will have insurance to cover the lawsuit. The insurance company will likely try to settle. Probably for an amount adequate to cover your legal fees and not much else.
Be sure to step back and ask yourself how much money you're willing to spend out of pocket to win the suit. If you don't get any money at all back, how much more are you ready to part with?
Lawsuits make lawyers rich. File a complaint with the BBB, send a letter and make phone calls to Ford (not the dealer, but Ford itself complaining about the dealer). Tell anyone and everyone you know about their inability to fix your truck but the amount they charged you anyway. Call the local media and hope they're having a slow news day. Play it up, just had a kid, medical discharge, really can't afford this right now, blah, blah, blah....
Just be sure and consider your other options.
I understand what you are saying. I have access to free legal aid on base right now because I am still active duty. If it comes to that I will discuss it with them first.
New shop ran a diagnostic on it. They are getting no pressure at all from the Low Pressure side of the motor. Since the LPOP is new they suspect a damaged front cover.
They are checking the Bypass above the oil filter right now.
Parts and labor for replacing the front cover is estimated at about $3,500. Putting me out $4,500 total if they have to do that.
I paid $5,200 for the truck less than 2 years ago...
You can probably find a good used running motor for $1500 - $2000 . See if you can find one and just pay them to swap it out and keep yours for when you have time to dig into it yourself.
I might do that Jim, but even then I'd still be out for the labor charges to swap it so it would probably cost more in the long run... I was thinking about a reman long block but that would probably cost even more.
And I am moving back to Oregon within the next 3 months or so and don't want to have to move an engine with me.