That truck looks amazing. How much did it cost to get the Camo done Randito?

Hands down, coolest 2011 I've ever seen!

 

All I can say is very very awesome on both.

 

thats one heck of a free billboard for ford trucks advertising. Built for work KR with practical and tough looking mods. Ford should cut the check tonight.

 

Anybody else notice the Ford Sponsored link is gone?

HMMM...

Dooh, it's back. It really was gone. Honest.

 

Thanks ya'll I did the camo myself, it's a wrap, took 17 hours??? I had a 2008 took 23 hours, so I guess I'm getting better. That truck was actually on the outdoor Channel, the guy that was hunting w/ me even commented about that truck being one of the best parts of hunting with me. My dealer called around 6, but I was on a tractor, so I missed it. Wonder what he's up to??? I also got a response from Ford!!Some dude named Jeffrey. It was not a form letter, it asked details, my phone # address???And the tech's name. Maybe... just maybe... all this crap could end. Don't think for a minute that I could have done this without all you guys pitching in. I've been on many hunting chat boards, and moderate a couple, and I've never seen a rally around a cause Like you guys have shown. I deeply appreciate all you have done. Even if this don't get fixed, I know I at least I have a ton of new friends. By the way it (the truck) will be in the outdoor channel again in the next month or so, on a show called "Furtakers", by Fox Pro. Again, thanks for all the help. I will keep ya'll informed. Randy

 

In reading this post from the beginning, can somebody please explain to me how a technician can have the final say in a warranty claim. This is absurd, how does the management chain go Tech at the top then the management at the dealers and last but not least the ford rep who has no authority to overturn the techs desicision. Boy this seems backwards. First off just because you turn a wrench dosen't qualify you to determine how or why something failed. This isn't to say a tech with several years of experiance who has seen several failures and found out what the root cause was can't come up with a good direction on what needs to be done to determine failure. Several factors need to come into play here first off the tech who worked on this truck, how many years of experience does he have actually working on a motor that had a catastrophic failure like this not just replacing a radiator or rear main seal. My point is he should have no and I repeat no final word on who pays for a repair be it warranty or otherwise. He is to present his findings to management and they determine warranty or not. If the customer does not agree then the Ford Rep. Should be called to make a final determination which may involve testing the valves metalurgy, oil samples etc. Come on if this motor injested water there would water in the oil, cylinders and heads. Where are the photos the mechanic took to show the customer his findings. I'm sorry and I know some techs will say we don't have to take picture and you would be correct but where I come from no pictures no proof. Burdine of proof falls on the dealer to proove it's not warranty not "Well my tech said he found some surface rust on the cylinder walls". Heck here in florida if you don't coat raw metal pretty quick it will rust almost immediately on a 90% humiid day. Just seems wrong and I really hope Ford steps upto the plate and rectifys this situation.

 

Randy, sounds like maybe some positive movement. Fingers crossed for you. Cool rig, btw. Will look for the show on the outdoor channel.

 

Crossing my fingers for you Randy! Hope Ford comes through with the repair.

 

This is my first post in the forum. Jeez, what a soap opera! Randy, I truly wish you the best and hope this works out for you, especially after all you've been through. No one deserves that kind of treatment.

I'm supposed to take delivery of a 2012 F-250 on Thursday. When I first started reading this thread, I was ready to bail on the truck. After reading all the support and apparent "movement" on Ford's part, I feel a little better.

 

I took delivery on mine last week. Just enjoy it...............

 

And if that moron can't even get the VIN correct when it is right in front of him how could he be trusted to do anything that actually requires a bit of intelligence.

Steve

 

Well after seeing pics of Randys truck I gotta change sides here a bit.
It is so obvious looking at that truck thats its been in water.

I mean its done to look like a duck blind !

Of course its been in the water..

How deep can it go in eh Randy?



Seriously Randy, that is one good looking Superduty but not so seriously, my little joke above is prolly kinda how the tech was thinking???

If Ford were on the ball they would value the exposure your truck gives them when on the hunting TV show. Heck, they could pay your claim like they should and give you about that much again for your grief and its still cheaper than buying TV time for them.

Man, I gotta get out of this dealership and get a job at Ford so things can get straightened out.
They got the truck down, its as good looking just like when it came out in 1999 --
They got the marketing down, they trounce the others here usually--
They got rabid customers who love their trucks--

Then they totally lost the connection between service driving sales by letting situations like this happen !!

Its just insane

I sure hope one of these days Randy will be coming on here and saying Ford called and they said theres been a mistake made...


And to FORD....unless someone really bends the rules here, I hope and think this thread will go till that happens

 

A mistake like this at my company will earn you a trip to the drug testing lab.

 

A mistake like this at mine would be rectified about 110% plus future goodwill to boot.

Good luck Randy.

 

I think a sign that says "ford screwed me out of warranty" or something to that affect would look nice the next time you have it on TV.

Best of luck to you Randy. I envy your job!