Build Progress - VIN's and build dates
New User
Joined: Sep 2016
Posts: 4
Likes: 0
Yes, this was in Cotus, was just coming back to specify that. A VIN lookup in ETIS shows F-150 too. Not sure what you mean with "Chat will see and communicate the difference to you". Thanks for the response.
Logistics Pro
Joined: Dec 2004
Posts: 3,541
Likes: 5
From: Weatherford Texas.
My dealer has 2 vehicles ordered with the same order number, My superduty and a Explorer, neither show up on Cotus, and chat keeps giving me the explorer vin. I hvae to tell them they have to search deeper, most will, and find it, one or 2 just tell me there is no superduty ordered with that number,
New User
Joined: Sep 2016
Posts: 4
Likes: 0
I assume when you guys refer to "chat" you're talking about chat on the ETIS site or something? I don't see a chat option on COTUS and don't have a login for ETIS so I'm guessing I'll be at the mercy of the dealership when I can talk to them tomorrow. I appreciate everyone's responses, sounds like cotus is a dead end for me until I have the correct VIN number.
Posting Guru
Joined: Oct 2010
Posts: 1,053
Likes: 3
From: Corn Country, Kansas
I assume when you guys refer to "chat" you're talking about chat on the ETIS site or something? I don't see a chat option on COTUS and don't have a login for ETIS so I'm guessing I'll be at the mercy of the dealership when I can talk to them tomorrow. I appreciate everyone's responses, sounds like cotus is a dead end for me until I have the correct VIN number.
Elder User
Joined: Aug 2016
Posts: 665
Likes: 3
New here with a concern I haven't seen anyone else mention so I'm a bit worried. I ordered a '17 F250 Caribou Lariat, 8' bed, crew cab, almost all options. Yesterday I got the dealer code and order number so I can track myself on the ford order tracker. I was thrilled to log in and see a delivery date (10/08) and a VIN number assigned. The order is in "In Order Processing" status.
The concern: The "Vehicle Summary" reports a vehicle nothing at all like what I ordered. It's reporting a Ruby Red F150 with a 5.5 ft bed and V6 engine ... not even same ballpark.
Dealer is closed today so I'm calling tomorrow, just curious, anyone else get incorrect Vehicle Summary info while the order is early on in the process ... I'm hoping the order data just hasn't been fully entered into the system yet.
The concern: The "Vehicle Summary" reports a vehicle nothing at all like what I ordered. It's reporting a Ruby Red F150 with a 5.5 ft bed and V6 engine ... not even same ballpark.
Dealer is closed today so I'm calling tomorrow, just curious, anyone else get incorrect Vehicle Summary info while the order is early on in the process ... I'm hoping the order data just hasn't been fully entered into the system yet.
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Elder User
Joined: Jul 2016
Posts: 610
Likes: 0
From: Witness Protection Progam
Foirt Worth/Dallas bound train
Just spoke with my dealer. F350 is sitting at the Kentucky plant awaiting to be loaded onto the CSX bound for Fort Worth. ETA is 8/14. Crossing my fingers..... AGAIN! Also got a Convoy# of 069622000. Jack Cooper Transport for those who can decipher that stuff. 
Cargo Master
Joined: May 2007
Posts: 3,336
Likes: 4
From: Western New York
Cargo Master
Joined: May 2002
Posts: 2,530
Likes: 7
From: Montana
ETA 8/14? seems about 3 weeks late. LOL
Senior User
Joined: Apr 2016
Posts: 308
Likes: 1
From: Ann Arbor MI
according to my window sticker truck was built 8/31. ford chat old me ETA to dealer is 9/20.... are these dates given by chat usually pretty reliable? not sure how else i can fact check my trucks status. the dealer originally gave us build date of 9/8. so if the window sticker date is correct the truck is over a week ahead of schedule. hoping maybe that means delivery could be a little earlier.
Post Fiend
Joined: Apr 2004
Posts: 5,158
Likes: 35
From: North of Salt Lake City
according to my window sticker truck was built 8/31. ford chat old me ETA to dealer is 9/20.... are these dates given by chat usually pretty reliable? not sure how else i can fact check my trucks status. the dealer originally gave us build date of 9/8. so if the window sticker date is correct the truck is over a week ahead of schedule. hoping maybe that means delivery could be a little earlier.
Senior User
Joined: Apr 2016
Posts: 308
Likes: 1
From: Ann Arbor MI
forgot to mention, its being transported by convoy from KTP to detroit.