Which DC Power Alternator??
Post Fiend
Joined: Feb 2011
Posts: 26,410
Likes: 6
From: Ft. Lauderdale, FL
Tic-Toc Tic-Toc
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Lead Driver
Joined: May 2014
Posts: 6,545
Likes: 14
From: Virginia Beach VA
Tic-Toc Tic-Toc
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Very nice gesture!
Senior User
Joined: Sep 2014
Posts: 145
Likes: 0
From: Near PA/MD State line
Tic-Toc Tic-Toc
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Thats great of you Michael, that deserves some reps.
Bummer, tried but I am in rep jail. I will get you in the future when I can. On another thought, are you taking the stock spare alternator on your trip up north in case this one quits again?
Post Fiend
Joined: Feb 2011
Posts: 26,410
Likes: 6
From: Ft. Lauderdale, FL
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Fleet Mechanic
Joined: Jul 2013
Posts: 1,336
Likes: 11
From: Danbury, CT
Tic-Toc Tic-Toc
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Matter of fact if you can send it to: screen name Apocalypse I would appreciate it. He's a young guy with a 5.4 that's saving for a 6.0 and can be found on the Excursion side of this forum. Please pm him for his full name and address.
Show us your customer service please.
Michael
Post Fiend
Joined: Feb 2011
Posts: 26,410
Likes: 6
From: Ft. Lauderdale, FL
We are in December, sorry to say David but you have by far the worst customer service in any industry I've ever done business with period. There is no reason for these delays unless you are out of business or on your way out. If you treat your vendors like this I'm sure you will be out of business soon.
This opportunity you had to take care of a pocket change exchange and refund ( that I offered to someone here as a gift ) was just too easy. It was your chance to gain some respect from the FTE members that question the ability that DC Power can do anything right. Well you screwed that up, good luck to you and the crap you call a company. Please don't have the ***** in contacting me in anyway. Your word is crap!
This opportunity you had to take care of a pocket change exchange and refund ( that I offered to someone here as a gift ) was just too easy. It was your chance to gain some respect from the FTE members that question the ability that DC Power can do anything right. Well you screwed that up, good luck to you and the crap you call a company. Please don't have the ***** in contacting me in anyway. Your word is crap!
Posting Guru
Joined: Dec 2012
Posts: 2,169
Likes: 3
From: SW Florida
That is a shame, but I'm not surprised.
We are in December, sorry to say David but you have by far the worst customer service in any industry I've ever done business with period. There is no reason for these delays unless you are out of business or on your way out. If you treat your vendors like this I'm sure you will be out of business soon.
This opportunity you had to take care of a pocket change exchange and refund ( that I offered to someone here as a gift ) was just too easy. It was your chance to gain some respect from the FTE members that question the ability that DC Power can do anything right. Well you screwed that up, good luck to you and the crap you call a company. Please don't have the ***** in contacting me in anyway. Your word is crap!
This opportunity you had to take care of a pocket change exchange and refund ( that I offered to someone here as a gift ) was just too easy. It was your chance to gain some respect from the FTE members that question the ability that DC Power can do anything right. Well you screwed that up, good luck to you and the crap you call a company. Please don't have the ***** in contacting me in anyway. Your word is crap!
Hotshot
Joined: Dec 2003
Posts: 15,369
Likes: 121
From: Stuttgart, Ar
I've followed this thread closely and I agree that it's had a very disappointing result. It sucks to have what's obviously a decent product but not enough company support to back it up. If it wasn't for Ed, I'm not sure where I'd shop for an alternator.....
New User
Joined: Oct 2014
Posts: 14
Likes: 0
Fellow Ford truck enthusiasts,
My company has in fact contacted Living Large to get him back the actual difference between what he paid for the alternator from the retailer and what we charged the retailer for the alternator. If that makes me a "Crap" company its not for the lack of trying. I will however donate $200.00 to LivingLarge's friend if LivingLarge would be so kind as to have him contact us on Monday. I Hope the Xp alternator give you years of reliable service. I will be following up on this on monday.
Regards,
Dave
My company has in fact contacted Living Large to get him back the actual difference between what he paid for the alternator from the retailer and what we charged the retailer for the alternator. If that makes me a "Crap" company its not for the lack of trying. I will however donate $200.00 to LivingLarge's friend if LivingLarge would be so kind as to have him contact us on Monday. I Hope the Xp alternator give you years of reliable service. I will be following up on this on monday.
Regards,
Dave