My original engine went 121,000 miles before the exhaust valve broke apart and led to a hydro lock situation. My ford extended warranty kicked in and I got a new 2012 motor.

On my second engine, at approx 132,000 miles the turbo main bearing went bad. My extended warranty kicked in and I've got a new turbo.

I'm at 152,000 miles with the truck. New motor is fine, truck is still rock solid. No new issues so far.

My point? Ford has covered about $30,000 in warranty work on my vehicle and there was never any hesitation whatsoever. Was I worried? Yes. I was paranoid as all get out because of Rick. Lots of wasted energy on my part thinking that big bad ford was going to get me.

My further point? I think the manner in which the service technician and service manager handles these big ticket events is the core of the issue. The ford regional inspector that gives the ok for big warranty claims probably would have a lot to say regarding the denials noted by Rick and others.

 

As these trucks get older and rack up more miles, the failures will continue to increase. The staunch defenders of Ford will possibly have it happen to them, or dump their truck before it happens. By then, word will be out and the value of the 6.7 diesel trucks will significantly decrease.

Time will tell.............

 

Thread CLEANED.

Let's please keep this respectable guys.

 

I bet the op put gas in his tank.....

 

Hummmm... Pot meet Kettle... Front Runner sure does offer alot on the table here.

VIDEO0034.mp4 - YouTube

 

But the HPFP design isn't a bad design on fords part, they are guilty of possible bad business practice in terms of warranty denial, but the HPFP failure mode and extent is not a "ford only" problem.

I have a simple solution to this all.
If ford has the facts and evidence to prove that you have water in you're fuel system, they should be required to provide that proof to you. I think it's insane that they're allowed to deny or cancel warranty, or red flag the vehicle unless they provide a documentation that PROVES, without a reasonable doubt, that the claim is true.
With that claim, you should be allowed to present it to an insurance company, and claim water damage.

I think that the reason they DON'T do that, is because any insurance company would laugh big time, because they are making outlandish claims to deny warranty work.

My laptop has a tiny water exposure indicator inside the case. If the laptop dies tomorrow, warranty will be canceled if they see the laptop has been exposed to water. I can then get a new laptop through insurance, saying it was damaged by water.
The laptop runs every day, exposed to moisture, as it is in the air. It is exposed to cold air, hot air, etc, and deals with condensation. None of these day to day activities trigger the water exposure chemical. And thats the way it should be. Why the heck would they try to get out of warranty, if I'm using the laptop for it's intended purpose. If I spill a coffee on it, I don't expect a free warranty repair.

So I'm a little surprised that my sub 2000$ machine has a built in device to allow a "water damage" decision to be "black and white", and a 60,000$ machine is left wide open to speculation. I believe that they should have a similar "tattle tale" chemical test strip or similar idea, and they should go by that. And the trick is, it can't be triggered from average fuel from real world fueling stations, WTF do they expect people to fill up from?

 

Time will tell...as warranties run out on the Ford 6.7L, Duramax, VW and other manufacturers who used the Bosch 4.x pump, which manufacturer is going to pick up the tab? Likewise, will all these values significantly decrease?

Watch out, the sky is falling.

 

Yup, Im going to run out and dump my truck now...not

Thanks for stopping in with your words of wisdom Front Runner

 

These are difficult times for many of us.
Ford can and should do better.
Screw my brother, you screw me.

 

Interesting, I was hoping for someone to advise me on a way to get my problem solved without having to cover expenses out of pocket. I also purchased extended warranty for my truck, which was denied after the original dealer stated I had gas in my fuel. Insurance company said no fuel or water therefore no contamination no coverage, that it was a ford warranty issue. I fill up at the same shell station everyday, a small farming town in florida that gets a lot business daily. I have every receipt from my fill ups because my employer pays the tab.
I will post my receipts from the 2 dealership when I figure out how to post, I cannot figure out photobucket because I use an iPad without the right click option. If someone wants to post them for me ill email the photos. Till then I love this truck and I feel safe driving for at least my 12000 mile warranty the dealer gave me on the repair. So I'm about 9500 miles from my new Chevrolet.

 

Your insurance company wouldn't go by the original dealers finding?

 

This is what pisses me off, the dealer claims there is enough evidence to deny a 10,000$ warranty claim, yet if you ask for anything legitimate, it's all a big f$$$ around. Thats why I said earlier, if they are able to deny warranty, they should be required to provide the evidence and stand behind it.

 

Ford should be required to buy back (at full purchase price) and destroy every one of these trucks.

 

Why? because of a couple of failures that may or may not been from contaminated fuel?

 

Don't feed the troll.... Trust me!