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I received three images from the OP, but he asked my opinion on whether or not they should be posted. I responded that I wanted permission or not to post as I didn't know him and didn't want to share in the decision to host. I will also leave it to the OP to name the dealership. I'm not comfortable doing that.
I received three images from the OP, but he asked my opinion on whether or not they should be posted. I responded that I wanted permission or not to post as I didn't know him and didn't want to share in the decision to host. I will also leave it to the OP to name the dealership. I'm not comfortable doing that.
After looking at the pictures, I decided not to post them.
1. I advice the OP to get a photobucket acct
2. upload the image to photobucket acct
3. place the IMG code for each image here and the pics will show up
How much was your bill for the work up until the warranty was denied? I normally tell any dealership not to do any work if it's not covered by warranty (not that it would apply here).
I also wouldn't mind hearing more about the process Paul Bruckner described to you.
Jefff
The bill was over $1000. The problem is the expectation of warranty coverage on a new truck. Would you feel the need to tell the dealer to not work on your new truck unless warranty was paying the bill?
In my case, the truck was towed to the dealer on a Saturday when service was closed. I never was at the dealership until almost a week later when I had the truck towed to a different dealer. The damage was already done. Keep in mind that until they determined that theyey were on the hook for over $1000 in misdiagnosis fees and wrongly replaced parts, they continued to tell me warranty would be covering the repairs. Additionally, they knew they had no signed repair order authorizing any customer pay.
Paul was heartbroken when Ford ignored his pleas to fix my truck. Yes, I have an email saying he had trouble sleeping after finding out about the decision. His advice on doing the repairs as economically as possible were to only replace the HPFP and the filters. Clean the entire fuel system as completely as possible. Inspect and clean the injectors. Reassemble the engine and fuel system...and pray...He cautioned that there may be an injector or two or three...you get the picture...that may be ruined. You would have to isolate these injectors one at a time and replace them.
With the already tenuous warranty relationship with Ford, Bosch and the unfortunate owner of the truck, it is a huge gamble to take the home repair route. Bosch demands the replacement of all fuel system parts for any warranty consideration. While I have zero faith in Ford to ever do the right thing, fixing a truck with supposed warranty remaining outside of a dealership is dangerous. If you pull the truck out of the dealership, they will flag the VIN regarding the repair. While Ford will fight every HPFP failure, what might their response be to a legitimate injector failure that causes catastrophic damage to the engine. Now we are looking at a new long block and even bigger bill. If that happens to you after fixing the truck yourself, you are totally screwed again...The flagged VIN will come up...the questionable injector repairs will be revealed, a non-Ford certified technician did the repair outside of a Ford facility and Ford will boot you out the door again...
After consulting with my dealer, where I had the truck towed, we decided the risk was way too high...you may be a bigger gambler than me...
The funny thing is, just about every time I'm ready to go plunk real $$ down for a 6.7 L diesel Ford truck, one of these threads pops up on the forums here.
The funny thing is, just about every time I'm ready to go plunk real $$ down for a 6.7 L diesel Ford truck, one of these threads pops up on the forums here.
I'll keep my old F150 for a while longer.
Sorry, I didn't mean it to be funny.
Any time you are going to buy anything, look on the internet for someone that has a problem with it. You will find it and not buy anything. You will be a rich man
Everyone with a problem posts about it on the internet. They do a search and find FTE . The other 10,000 people, for that one person with a problem, are happily driving around in their trucks and don't know or care jack about FTE.
Everything breaks these days, nothing is built to last. Yesterday my 6 year old $1,600.00 fridge crapped out. Don't buy an LG fridge.
No offense to the OP intended, I would be pissed too.......
Just my .02
Any time you are going to buy anything, look on the internet for someone that has a problem with it. You will find it and not buy anything. You will be a rich man
Everyone with a problem posts about it on the internet. They do a search and find FTE . The other 10,000 people, for that one person with a problem, are happily driving around in their trucks and don't know or care jack about FTE.
Everything breaks these days, nothing is built to last. Yesterday my 6 year old $1,600.00 fridge crapped out. Don't buy an LG fridge.
No offense to the OP intended, I would be pissed too.......
Just my .02
An HPFP or Engine failure is not your standard internet complaint. How can this NOT be a major concern as these engines start getting miles on them? I do OK but I did not sign on for a truck that would need a 10-12 thousand dollar repair bill. A repair that even Ford seems to be unwilling to pay for.
You know, I like this truck so much I was thinking that maybe for once I would keep it for more than a 100,000 miles or 2.5 to 3 years (I run about 35k miles per year). However these kind of failures are making me reconsider real quick. I hate to sound like a broken record but this isn't normal.
I think the major concern (at least for me) is the fact that ford is not covering some (a lot of people say most) under warranty. There are some that are coevered under warranty..... but we don't hear about those.
If ford had covered ricks I probably would not even know what a HPFP was
I think the major concern (at least for me) is the fact that ford is not covering some (a lot of people say most) under warranty. There are some that are coevered under warranty..... but we don't hear about those.
If ford had covered ricks I probably would not even know what a HPFP was
I agree. I think the reason we all drive new trucks is for piece of mind. I don't think anyone would expect a $10,000.00 repair bill on a truck that is so new especially if what the OP says is accurate. The fuel wasn't contaminated.
The fuel in his tank may not have been contaminated. But that doesn't mean he has not had contaminate fuel last week or last month. Is the failure of the HPFP instantaneous when bad fuel passes through it? Or is it cumulative over a period of time. Water in the fuel causes rust, The rust that causes the failure could come from fuel you bought two weeks ago.
I don't know the answer. I'm sure that extreme cases such as DEF or GAS in your fuel create a problem much quicker. But what is the time frame for a couple drops of water her and a couple drops of water there to cause a failure?
I just don't buy the response that "my fuel sample showed no water, so it wasn't water that caused the problem".
This whole things a joke. Most all gas has some water in it! I should not need to worry about a little water bringing down my "Superduty"! It's a bad design and bad faith when Ford doesn't cover it. This has got to be the most bitter sweet truck I've ever owned.
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