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I bought a 2011 F-250 6.2 last year and expirenced the most unreliable tranny in any vehicle I have ever owned. It reved up between 2nd and 3rd (like i hit nuteral) and engaged violenlty slamming your head of the headrest.Only on first start up the first upshift but not everytime. It never droped a code. The dealer reprogrammed it multiple times and installed the up date to no avail. I use the truck for work and have lost nearly $20,000 in lost time and jobs not to mention the cost of the truck vs. the trade in. I traded it for a 2011 F-350 6.7 nice truck but the tranny has shown the same symtoms as the last even though it was built a year later while ford said they found and fixed the problom. The dealer hooked it to their computer and said theres no codes, and walked away.I have been trying to find solutions to this problom everywhere. I need this truck fixed! Can anyone help?
Well both the 6.2 and 6.7 use the same transmission, so both do have the same problems. If you go over to the 6.6 forum there is a thread for the same problem. Looks like silverbullet has had the best luck of anyone on this site from what I have seen. I never got the latest update since I got my tuner from 5 Star, I have not had the problem since.
The flash and solenoid replacement (if required) has a pretty high success rate just from what I've seen reported here. If it's not working for you post flash, I'd either question the dealers ability to perform the flash correctly (we've seen the stories where some dealers are incapable of following instructions) or you have a legitimate issue that's not correctable with that TSB. At that point, I'd start raising it up the flag pole at Ford until it was corrected or the truck was bought back (lemon law)...
I was going to lemon law the 6.2 but also wanted more power. I had alot of electrical probloms with the truck as well ( buttons not working corectly and lights not comming on all the time, radio had a mind of its own). The dealers here are not commited to their customers. I have bought 3 trucks from mine in 1 1/2 yrs and they think i am making up this problom. I drive around 70k mi a year so i see the probloms first. I have been looking into a programmer. I belive it will fix the problom but the dealer warns me it will void the warrenty (still better than getting rearended with my name on the truck). Any toughts on brands ? I have talked to ford and they leave it in the dealers hands.
Looks like the transmission problems have finally caught up to my 2011 F350.
Transmission is leaking and showing codes.
Previous visit showed no codes to justify my concerns.
Currently at dealership for repair of transmission leak and TSB.
Originally Posted by apeldornls
Truck at dealership since 1-5-12.
Progress through 1-10-12...parts & tool on order for repair.
Expected to be completed 1-13 or 1-14.
UPDATE
Truck was completed yesterday...1/17/12.
12 days to complete repair due to tools and parts on order.
Repair order shows:
Automatic Transmission seal - Front pump or converter - replace
1 - Seal Asy - oil
1 - Converter Asy
18 - Oil - Automatic Transmission
1 - Engine Dye
Installed Oil Dye: Engine Dye
Check for leak, add dye and black light test.
Leak front torque converter area. Remove trans and inst all on stand.
Remove converter and perform leak test per SSM 21934.
Replace torque converter hub seal and converter (leaking from weld)
install trans and fill, road test.
Replace 3 shift solenoids and reprogram the pcm per tsb 11 6 11.
UPDATE
Truck was completed yesterday...1/17/12.
12 days to complete repair due to tools and parts on order.
Repair order shows:
Automatic Transmission seal - Front pump or converter - replace
1 - Seal Asy - oil
1 - Converter Asy
18 - Oil - Automatic Transmission
1 - Engine Dye
Installed Oil Dye: Engine Dye
Check for leak, add dye and black light test.
Leak front torque converter area. Remove trans and inst all on stand.
Remove converter and perform leak test per SSM 21934.
Replace torque converter hub seal and converter (leaking from weld)
install trans and fill, road test.
Replace 3 shift solenoids and reprogram the pcm per tsb 11 6 11.
WOW...that is a lot going on there! This is the first I have heard the torque converter having issues too. Hmmm...
Thanks for reporting back...and giving such valuable details to the process.
The flash and solenoid replacement (if required) has a pretty high success rate just from what I've seen reported here. If it's not working for you post flash, I'd either question the dealers ability to perform the flash correctly (we've seen the stories where some dealers are incapable of following instructions) or you have a legitimate issue that's not correctable with that TSB. At that point, I'd start raising it up the flag pole at Ford until it was corrected or the truck was bought back (lemon law)...
Here's what I don't understand, and have never been able to understand. The "if required" part. Isn't this cut and dry. Customer comes in, complains of tranny related stuff. You look at the TSB's, and you actually find one that describes in full what the customer is complaining about. Build date says the TSB should be performed.............
BUT,
There are no check engine codes, and when Joe Blow the $9/hour mechanic took it down the rode for 1 mile, he didn't experience the problem, therefore, you get no update....
That's always been my issue. If they don't experience to the LETTER what you do, your on your way home with your broken rig.
I am so glad I got luck with my truck's tranny. My build date is 6/2011 and I haven't had any trouble with mine what so ever.... I hope Ford gets you guys fixed up. I don't want to see Ford get another blemish on their trucks 3 models in a row.
Here's what I don't understand, and have never been able to understand. The "if required" part. Isn't this cut and dry. Customer comes in, complains of tranny related stuff. You look at the TSB's, and you actually find one that describes in full what the customer is complaining about. Build date says the TSB should be performed.............
BUT,
There are no check engine codes, and when Joe Blow the $9/hour mechanic took it down the rode for 1 mile, he didn't experience the problem, therefore, you get no update....
That's always been my issue. If they don't experience to the LETTER what you do, your on your way home with your broken rig.
Hey Strokt,
I think it has ALOT to do with the dealership, which has been painfully discovered in the 6.7 forum. When I mentioned to my dealer about the trans acting up, he said, "oh yeah, there's a TSB for it, we'll get it applied" (he already knew my truck didn't need the solenoids because of the build date). They had no problem applying the update based on the information that I provided them. I have heard of some dealers saying they can't reproduce it and like you said, would send the customer back home, etc, which is bs if you ask me. If the customer describes an issue to the dealer, and there's a tsb for it that corrects it, they should just apply it. As far as the CEL goes, my 2000 had a couple of coils (COPs) go bad that never threw the CEL. It would barely run at a stop light but never threw a code. They could only tell which cylinder was misfiring by hooking it up to their software and me forking over $80 for an hours worth of work (which they did in 15mins). Anyways, my point is, the CEL doesn't always get thrown when the truck isn't running right, and to your point, that sometimes screws the customer over because there's no proof that something isn't right.
My comment regarding the "if required" was related to the build date and some trucks requiring solenoid replacement and some not requiring it. Hope that helps.
Here's what I don't understand, and have never been able to understand. The "if required" part. Isn't this cut and dry. Customer comes in, complains of tranny related stuff. You look at the TSB's, and you actually find one that describes in full what the customer is complaining about. Build date says the TSB should be performed.............
BUT,
There are no check engine codes, and when Joe Blow the $9/hour mechanic took it down the rode for 1 mile, he didn't experience the problem, therefore, you get no update....
That's always been my issue. If they don't experience to the LETTER what you do, your on your way home with your broken rig.
I here ya, but unfortunately, the ones around me are far and few. Two closed down, and the one in town is a complete zero, ready to close down. I go to one a few towns over that seems to be pretty good so far. We'll see what happens when I go in for the tranny.
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