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Sync 3.4 Version 20021 Update

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Old Feb 27, 2020 | 10:08 AM
  #1  
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Arrow Sync 3.4 Version 20021 Update

Sync version 3.4 20021 is out in the wild. I strongly recommend waiting to upgrade until the early adopters that are IT savvy have done their due diligence.

Remember that Sync 3.4 is NOT an official release for vehicles not shipped with 3.4 and is not supported by Ford. Those of us with Ford trucks that shipped with Sync 3.0 or lower will NOT receive upgrade notices for 20021.

I'll report back to this thread when I've heard good reports. For those of us with Sync 3.4 installed I'll also include a sample upgrade install script and the location of the actual Ford file.

IMPORTANT: I would discourage anyone not comfortable with IT from unofficially installing Sync 3.4

Leon McKee

UPDATE:

PROCEED AT YOUR OWN RISK. With that said we can always downgrade to prior 3.4 versions if there's an issue with 20021. I personally suspect that this version is simply a bug fix release.

I've heard of no issues relating to the 20021 upgrade other than having to manually reboot.

THIS 3.4 UPGRADE WAS ON MY 2018 F-150 WITH NAV

THIS UPGRADE WILL UPDATE ANY VERSION OF 3.4 TO 20021

NON-NAV UNITS MAY REQUIRE A COMPLETE REINSTALL OF 3.4

Here's what I did:

1) Formatted USB 3.0 Flash Drive to ExFAT and renamed to SYNCMYRIDE

2) Downloaded 20021 app file 5U5T-14G381-EB.tar.gz from here. This is a Ford file server.

3) Renamed file to: 5U5T-14G381-EB.tar.gz (I always standardize file names to avoid confusion)

4) Created autoinstall.lst install script:

[SYNCGen3.0_3.4.20021]
Item1 = 5U5T-14G381-EB.tar.gz
Open1 = SyncMyRide\5U5T-14G381-EB.tar.gz
Options = AutoInstall

5) Moved files to USB 3.0 Flash Drive and created correct file structure (I'm on macOS):



6) Unmounted and removed USB 3.0 Flash Drive.

7) Inserted USB 3.0 Flash Drive into truck and started truck. Left truck running during install.

8) Observed the following:

a. Indicated upgrade in progress.

b. Upgrade message disappeared.

c. One minute later Updating System Software message appeared and remained.

d. Six minutes from start the message Update Complete appeared. USB 2.0 Flash Drives take longer BTW.

9) I shut truck down, opened/closed driver door and restarted truck. The previous version of Sync was still being reflected. I then rebooted Sync by pressing and holding the volume and skip right buttons down until the restart occurred. Correct version (20021) was reflected after Sync reboot.

10) I see no forward facing user feature changes. Seems visually crisper and also more responsive. I rely on my iPhone for music and nav so I don't have feedback on this version's native apps at the Sync level.

 
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Old Feb 27, 2020 | 10:32 AM
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Thanks, Leon!

Regards,
Jim / crewzer
 
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Old Feb 27, 2020 | 10:36 AM
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I have Sync 3.0 with build 19205. I updated my maps form 1 15 to 1 18 recently, and it added a bunch of newly built streets / roads. It took 1 hour and 13 minutes to load the new map files into the truck. But I still prefer Google Maps or Waze via Android Auto.

I also downloaded the three folders to upgrade to Sync 3.4 to my computer....but have been hesitant to pull the trigger. I still have a month of warranty left, and the Sync 3.0 is working just fine. I also read where a few folks upgraded to 3.4, but then decided they liked 3.0 better. In reading the thread, reversing the upgrade seems difficult if not impossible.
 
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Old Feb 27, 2020 | 10:53 AM
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Do we have a changelog ?
 
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Old Feb 27, 2020 | 11:06 AM
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Originally Posted by mgbmeyer
I have Sync 3.0 with build 19205. I updated my maps form 1 15 to 1 18 recently, and it added a bunch of newly built streets / roads. It took 1 hour and 13 minutes to load the new map files into the truck. But I still prefer Google Maps or Waze via Android Auto.

I also downloaded the three folders to upgrade to Sync 3.4 to my computer....but have been hesitant to pull the trigger. I still have a month of warranty left, and the Sync 3.0 is working just fine. I also read where a few folks upgraded to 3.4, but then decided they liked 3.0 better. In reading the thread, reversing the upgrade seems difficult if not impossible.
From where did you get build 19205? Was it from Ford Owner.com, and was it part of this upgrade "JR3T-14G381-AS SYNC3 v3.0"
 
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Old Feb 27, 2020 | 11:07 AM
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Lightbulb

Originally Posted by 12Farmer
From where did you get build 19205? Was it from Ford Owner.com, and was it part of this upgrade "JR3T-14G381-AS SYNC3 v3.0"
For our truck, yes.

HTH,
Jim / crewzer
 
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Old Feb 27, 2020 | 11:30 AM
  #7  
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Originally Posted by mgbmeyer
I also downloaded the three folders to upgrade to Sync 3.4 to my computer....but have been hesitant to pull the trigger. I still have a month of warranty left, and the Sync 3.0 is working just fine. I also read where a few folks upgraded to 3.4, but then decided they liked 3.0 better. In reading the thread, reversing the upgrade seems difficult if not impossible.
The upgrade to 3.4 from 3.0 involves a new file system along with a reformat and this means you can't go back to 3.0. However, those with 3.4 can downgrade to 3.2 or 3.3 which is the same basic user interface as 3.0.

WARNING: Those with non-Nav barely have enough room for 3.4 so the future is unclear when it comes to upgrades.

The reformat utility is a one-way street so I would discourage the unoffical upgrade to 3.4.

Leon McKee
 
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Old Feb 27, 2020 | 11:35 AM
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Originally Posted by tortue71
Do we have a changelog ?
No and I've never seen 3.4 release notes myself because this is not an official upgrade path.

Leon McKee
 
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Old Feb 27, 2020 | 11:39 AM
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Originally Posted by SDcrewzer
For our truck, yes.

HTH,
Jim / crewzer
Thanks for the confirmation Jim. Guess I'll try loading those files on a USB stick and try the update that way, as my home WiFi is pretty weak.
 
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Old Feb 27, 2020 | 11:53 AM
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Originally Posted by 12Farmer
Thanks for the confirmation Jim. Guess I'll try loading those files on a USB stick and try the update that way, as my home WiFi is pretty weak.
That's the way I did it. It took about 30 to 40 minutes to update to 19205, if I recall.
 
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Old Feb 27, 2020 | 12:01 PM
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Updated with the upgrade process I personally used. Proceed with caution

Leon McKee
 
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Old Feb 27, 2020 | 12:29 PM
  #12  
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I successfully installed Sync 3.4 (3 USB's) on my 2019 SD. No issues thus far with UI. My wife's 2020 Escape came wth 3.4 so i have a good reference comparing the performance and stability. So far so good !


**Update ** Installed the 20021 update. I forgot to mention this in my orig post. I edited an old Sync autoinstall file to reflect what you posted to kick off the install..


 
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Old Feb 27, 2020 | 12:38 PM
  #13  
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Originally Posted by Gary F
Thank for posting a refresher on 3.0 to 3.4 for us.
My intent was only to offer direction in the upgrade to 20021. The 3.0 to 3.4 process has been covered in several threads here and on other forums. One thread I know of has almost 600k views.

Leon McKee
 
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Old Feb 27, 2020 | 01:56 PM
  #14  
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Originally Posted by mgbmeyer
That's the way I did it. It took about 30 to 40 minutes to update to 19205, if I recall.
Well, nothing changed for me after the update. SYNC screen still says build 17276. Are you saying that it takes 30-40 minutes for the SYNC screen to reflect the change, or were you referring to the time it takes for the USB stick to do its thing? This is frickin' ridiculous.
 
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Old Feb 27, 2020 | 02:07 PM
  #15  
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Originally Posted by 12Farmer
Well, nothing changed for me after the update. SYNC screen still says build 17276. Are you saying that it takes 30-40 minutes for the SYNC screen to reflect the change, or were you referring to the time it takes for the USB stick to do its thing? This is frickin' ridiculous.
Sync 3.0 updates do take a long time from what I remember. Also, if you're using a USB 2.0 stick it's even longer. I also seem to remember that including a NOINDEX file helped with large 3.0 updates and installs. I did not keep any of that data so if you have issues you'll want to dive into one of the 3.0 upgrade threads.

EDIT: If you're simply upgrading to JR3T-14G381-AS 407Mb Sync3 v3.0.19205 25.07.2019 you don't need a NOINDEX file.

Leon McKee
 
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