Actually, I am in that group. I will be taking delivery in late Feb, and I will be taking some lubricity additive with me to the dealer when I pick it up. I have owned several vehicles that needed "special" care, and this one will be another. I once had a Fiat for which I religiously replaced the timing belt every 20k to keep the pistons from crashing into the valves. Whether this is called an HD truck or not, this motor is state-of-the-art diesel. I am willing to accept the fact and give it every chance to last.

I am still convinced that the water excuse is BS, and that the "bad fuel" or Titan tank is not a relevant fact in any of the failures I know about. There is no way that the amount of water that you or Randy had was the issue for the HPFP. The HPFP is currently the weak link in the system, so I will do everything I can to keep it healthy.

So yes, I will be rolling the dice on the motor, but with the knowledge that you and others have provided I am feeling OK with the gamble.

While the way the dealer handled it for you continues to pizz me off, I am hoping that I don't share your experience.

 

I wonder why that would be?

 

X2! Picking mine up on 2 Feb. I appreciate what I've learned on this board and will put that knowledge to work when I get my truck. It sure appears that lubricity is the key.

 

Everyone keep in mind what reality is. Half a million trucks sold over almost two years of production. Two thirds of them diesels. We know of what? 5 failed fuel systems? 50? 500? Any way you look at it, odds are in your favor for a great ownership experience. Prognistications of massive failures on the horizon are just that. NO DATA to indicate any such thing at this point. I think there's a better chance of the world ending this year.

 

...and your point would be?

I returned because I was asked by several members here to do so. I also returned because in my absence, a few here decided to drag me into the conversations. Inaccurate commentary always requires a response.

My additions to the dialog have always been civil and factual. I encourage anyone to add to the discussion refutations of the facts I have presented. I have not asked anyone to sell their truck. I have not personally attacked anyone. The same can not be said about my treatment by some here. I will continue to shine the light of truth, as I see it, on this deplorable situation that Ford has initiated.

Two posters have responded to my question about buying a new truck that needs a crutch to be more reliable. They both agree that the light that has been shed on the potential HPFP problems that we have discussed has made them aware that the truck needs some help. This is a good thing...they recognize the peril and are fine with that issue. I respect their right to spend their money how they seem fit. I wish them luck...their prudence will make the likelyhood of a HPF system failure smaller...

I will remain a civil contributor here...but I will not be pushed out the door again...

Shame on Ford

Peace

 

But randito(Randy) never had a HPFP problem...his engine cracked a valve. Completely unrelated.

 

Rick,

Since I have been on this board although I can tell in most of your posts your disappointment with your past situation...I have always thought your posts have been informative and agree you have not done anyting but explain yourself. You have also gone out of your way like some others have here to help people that have had issues with this failure and I applaud you for that.

Never let anyone run you off the board.

 

Just a FYI that most trucking companies are putting additives in their fuel now. So in reality you putting the additives in your 6.7 is not really special treatment. Our company is even putting additives in our off road diesel.

I would agree that there is a better chance of the world ending right now than your HPFP going south. Unfortunately one failure happened to a guy that is a regular poster.

Also what I don't get is how Rickatic will state that the HPFP is junk, but then say if the first dealer would of diagnosed the situation right then that would of been a warranty repair. Would Rickatic still think the HPFP was junk? Or would he of reported on here that he had some bad luck, but Ford fixed it and goes back on to loving his truck like the rest of us.

 

Though I have had zero issues with my 6.7 I applaud all who take time to post helpful points here. I feel the pain of those who have had problems and hope Ford takes care of them in the way they deserve. We pay a ton of money for these things and deserve nothing less than good service.

Since I own a chassis cab I particularly take note of the valve issue. I'm not sure what is going on there, my dealer has had no issues with cc owners. Hope it stays that way too.

I take VERY good care of my vehicles, and so far that seems to have kept me out of any BIG problems. However, I realize things can break, parts design, bad luck or stupidity could all enter in to the equation. The next step is who pays for what just happened. That's where it gets a little murky.

The free flow of responsible ideas on this site is good for all of us. We all WANT to love these expensive trucks, why else did we buy one.


Jim

 

Fair questions but it is not that simple. There is more than one dynamic at work in the discussion.

First, I use the incompetency of the first dealership and the subsequent statements by Ford's FSE to validate my claim that there was no owner involvement in the HPFP failure. The HPFP was either defective or not stout enough for the application. Either way, Ford should have fixed the truck. If Ford had fixed the truck as they should have, the second part of the story would have evolved in a different manner.

The second question is more difficult to answer. There is likely no doubt that I would not have been as disgusted with Ford regarding the 6.7 truck. I would not have received such shameful and disrespectful treatment from Ford. The deserved warranty repair would have certainly lessened my fervor for the search for the truth about what really happened to my truck. I would not have the failed HPFP in my possession to examine in detail. I would not have had the opportunity to have experienced diesel engineers evaluate the failed HPFP and render the unanimous verdict that water was not the cause of the failure. The very experienced Detroit Diesel fuel systems engineer would not have told me that he has seen this exact failure hundreds of times...his words, not mine. It is difficult to say if other knowledgeable persons in the Bosch CP4.xx series pump frailty issues would have seen this debacle and added to the discussion. Last but certainly not least, I would not have received so many positive emails supporting my fight with Ford over the truth.

I have not been the most fortunate 6.7 owner. My truck has been in the shop 5 times for repairs. This truck has been the most unreliable new truck I have ever purchased. Three repairs were serious. A fan clutch, a fuel injector and a NOX sensor were additional engine related failures I experienced. I was becoming less enthusiastic about the truck every time it failed. The HPFP failure would have concerned me more than the earlier failures, even if Ford had done the right thing and fixed the truck. The knowledge that the repairs cost $10,000 would have concerned me enough that I would be hesitant to own a 6.7 after the engine warranty expired...then I found out there was no engine warranty...

To my detractors, I ask you to consider your response to a similar event happening to you. Would you just roll over and let Ford walk away from you? Would you not seek the truth? Would you not want to let the unsuspecting owner base of these trucks know what will happen to them in a similar event? My shameful treatment by Ford has opened the dialog among owners about what is needed to lower the odds of the same failure happening to them...and that is the one good thing that has occurred.

Shame on Ford...they picked this fight...and I will not back down

Peace

 

Who pushed you out the door Mr Kumbaya?

 

Your desire to lower the level of the discussion here via personal attack is obvious...and futile...but carry on

Peace

 

Thats the point!!!! Its not the crime its the coverup brought down a president. Will , its not the failure, its how its handled, bring down a car company?

 

Rickatic, I guess a simple question..... Are you saying that the fuel pump is junk. Or are you more PO'ed about the way ford handled your situation. I can understand how you are upset about the treatment from Ford. But to state that the HPFP is junk then I just don't think the sales numbers are in your favor. It could of been in your situation that you just got a bad part. Which happens from time to time. Your fuel pump failure is the only one I know of on here that did not have some type of WIF light before or repeated fuel system problems before quitting. So that's where I come up with just a faulty pump in your case, which then was handled badly by your dealer. I think your way off in telling people not to buy a 6.7, or telling members on this forum that their truck is a time bomb.

 

Lexus...

I just provide the numbers...with the help of a few others that have had some experience with the Bosch CP4.xx series of HPFP.

You ask if I believe the Bosch CP4.2 series HPFP is junk. I do not remember saying the pump was junk...I might have early in the game. The pump seems to be able to handle it's job when supplied fuel within Bosch's stated and published quality standards, in particular, the lubricity. One can twist whatever I write in any direction they choose but the facts are in my favor. The document posted by Ninerbike, dated September 2009, clearly states the industries position on the lack of lubricity in the US fuel supply. This document was developed by multiple big players in the diesel engine market. This was published more than 8 months before the introduction of the 6.7 Ford diesel to the public.

It is impossible that Ford and Bosch did not have a discussion regarding HPFP lifespan. Ford can not control the quality standards of the US fuel supply. They certainly could control the quality of the HPFP they chose to install on their next diesel engine. The terms of warranty issues regarding the Bosch HPFP was one part of the negotiations prior to green lighting the Bosch pump for the new engine. The world was watching because of the huge lawsuit between Ford and Navistar. Bosch is a huge company and knows the warranty ropes. They have made sure that Ford will not break their bank when failures occur.

Ford took the risk and went with the Bosch CP 4.2 pump. While it has not had rampant failure yet, the CP4.2 pump has shown that Bosch's concerns about lubricity and quality were warranted. The WIF light is a red herring. It is Ford's way of keeping the peace with Bosch. Ford is willing to sacrifice some owners on the alter of warranty denial to keep the real story under wraps.

I have decided that I can not stand idly on the side and let others be treated the same way as I was treated. I sold a bunch of these trucks for Ford...I am now on the other side. Until Ford fixes the HPFP, Bosch's own specifications say that a purchaser is rolling the dice on HPFP lifespan. I will continue to tell those that ask about the potential problem and help those that have been burned by Ford...and anyone of us could be next

Shame on Ford

Regards