2022 Tracking Spreadsheet
Mountain Pass
Joined: Jun 2021
Posts: 134
Likes: 78
From: Beaverton, OR
Except it only applies to stock orders. Everybody on here is doing retail.
Lead Driver
Joined: Oct 2014
Posts: 5,936
Likes: 1,353
From: NY/Canada border
Mine has said 12/4 every day since 12/4.
Tuned
Joined: Mar 2018
Posts: 425
Likes: 198
Huh?? Mine has said 11/30 everytime out of the 150 times I've looked. So that's wrong info.
Thread Starter
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Fleet Mechanic
Joined: Jul 2006
Posts: 1,513
Likes: 1,252
From: Florida
My truck has been in transit for almost 2 months!
Ordered 8/1
Received order confirmation 8/3
Built on 10/19
Shipped on 10/20 with an estimated ETA of 11/2 to 11/9
Received at Norfolk Southern railway 10/20
Shipped via Norfolk Southern 11/19
Passing (Norfolk Southern Corp ) Sprstscan, GA 11/21
Still shows the same thing today 12/7
It sat in a railyard for a month and now it is sitting on a track in Georgia for the past 3 weeks.
It still has to make it to a railyard in New Orleans then get on a truck to my dealer 3 hours away.
Dealer says it is out of their hands, there is no one they can call, nothing they can do.
I only thought the wait while it was being processed and built was a long time! Frustrated to say the least at this point.
Ordered 8/1
Received order confirmation 8/3
Built on 10/19
Shipped on 10/20 with an estimated ETA of 11/2 to 11/9
Received at Norfolk Southern railway 10/20
Shipped via Norfolk Southern 11/19
Passing (Norfolk Southern Corp ) Sprstscan, GA 11/21
Still shows the same thing today 12/7
It sat in a railyard for a month and now it is sitting on a track in Georgia for the past 3 weeks.
It still has to make it to a railyard in New Orleans then get on a truck to my dealer 3 hours away.
Dealer says it is out of their hands, there is no one they can call, nothing they can do.
I only thought the wait while it was being processed and built was a long time! Frustrated to say the least at this point.
My Super Duty was Shipped by CSX and delivered from KTP to Orlando in 5 days.
Norfork Southern sure seems to be having a lot more issues than CSX. Our car's ETA was 11/26. I just can't understand how Ford allows this.
Mountain Pass
Joined: Jul 2021
Posts: 235
Likes: 119
From: South Central Alaska
My build week also starts today. From what I've seen others post it could be 7-8 days from the date at the very bottom of the window sticker. 12/4 in my case. But the other date that has been mentioned as the invoice date on the sticker is 12/3. So it looks like we should have something rolling down the assembly line soon.
I never did get an email to tell me it had moved from order confirmed to in production. Found that on my own by checking the tracker every day.
I never did get an email to tell me it had moved from order confirmed to in production. Found that on my own by checking the tracker every day.
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Tuned
Joined: Oct 2020
Posts: 372
Likes: 149
Lead Driver
Joined: Oct 2014
Posts: 5,936
Likes: 1,353
From: NY/Canada border
Thanks for the update. I haven’t contacted the dealer at all during the process. Once I got a window sticker that gave enough assurance that it’s in the pipeline.
Lead Driver
Joined: Oct 2014
Posts: 5,936
Likes: 1,353
From: NY/Canada border
I don’t think anyone can give you an idea of that. At least not an accurate idea. All depends on the ebb and flow of your particular commodities.
New User
Joined: Oct 2021
Posts: 14
Likes: 14
From: Mukilteo, Washington
I'm not sure how Ford can allow this either, if they are even aware or if they care. At this point, I wish I would have flown to Kentucky to pick my truck up. I would have been back in Washington many moons ago.
Junior User
Joined: Sep 2019
Posts: 52
Likes: 21
From: Maryland
... or do I owe them an apology?
New User
Joined: Oct 2021
Posts: 14
Likes: 14
From: Mukilteo, Washington
I really think this is a sign of the "old times". Ford built vehicles for dealers to stock and sell. They weren't customer driven. Times rapidly changed due to all the current events and now they ... HOPEFULLY... realize they need to adapt. They need to make the buying experience better for customers. Think of the money you pay to line the pockets of your dealers. Everything from PDI to floor space. Wouldn't you rather just NOT pay that money? You decided what you wanted. You ordered it. You tracked it. You should get that cut... amIright?
... or do I owe them an apology?
... or do I owe them an apology?
Freshman User
Joined: Oct 2021
Posts: 39
Likes: 6
No! No apologies for Ford, haha! Yes, I agree wholeheartedly, the customer experience should be extensively improved. I wouldn't mind a little discount for all my troubles, but in the end - they need to make money. And like you said, times have changed, hopefully come my next truck, the customer experience and transit process improves...or I'll definitely be flying to Kentucky to take delivery of my vehicle.