Rail Car tracking
Logistics Pro
Joined: Dec 2004
Posts: 3,541
Likes: 5
From: Weatherford Texas.
No off the rail car waiting for the stupid transport truck, just called a manager at the dealer, it is not scheduled to be on a truck till the 4th.
Senior User
Joined: Jun 2010
Posts: 344
Likes: 5
From: Pennsylvania
So my salesman has been less then helpful with providing updates. I've actually been updating him from the info I received from Ford. I emailed him a couple days ago and asked if he could get the rail car number for me. With no response, I emailed again and he responded that "we don't get that info".
Is there some other way I can get the rail car number?
Is there some other way I can get the rail car number?
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Cargo Master
Joined: May 2007
Posts: 3,336
Likes: 4
From: Western New York
So my salesman has been less then helpful with providing updates. I've actually been updating him from the info I received from Ford. I emailed him a couple days ago and asked if he could get the rail car number for me. With no response, I emailed again and he responded that "we don't get that info".
Is there some other way I can get the rail car number?
Is there some other way I can get the rail car number?
Post Fiend
Joined: Apr 2004
Posts: 5,158
Likes: 35
From: North of Salt Lake City
Your sales guy is a pud. The railcar number is on the vehicle visibility /history report. Ask the guy who placed the order to pull up the report, snap a pic with his phone and text it to you. Some people just shouldn't work in the people business.
Senior User
Joined: Jun 2010
Posts: 344
Likes: 5
From: Pennsylvania
Thanks, I'm going to try that route and inform him that the guy placing the orders should be able to get the info. I asked for that guys contact info so I can bug him directly. Maybe my salesman hasn't run into a customer like me before! LOL However, he's been doing this for 17 years so you would think so, but I'll give him the benefit of the doubt.
Senior User
Joined: Jun 2010
Posts: 344
Likes: 5
From: Pennsylvania
Well that didn't work. Says the guy told him it could be the week of December 5th and that's all the info he gave me. On the 14th, Ford told me it was put on the rail car that day, that it should ship soon, and an ETA of 27NOV delivery to dealer. Guess I just wait.
Senior User
Joined: Sep 2016
Posts: 420
Likes: 0
From: Antelope, CA
My sales guy at the dealership just emailed me and informed me the truck is in transit. He informed it should land at the dealership on 11/22 or 11/23. Think I'll head over there this afternoon to start the paperwork and get a rail car number.
Mountain Pass
Joined: Jul 2016
Posts: 140
Likes: 0
Mine is on the train and has a car number TTGX706518 it is currently on CSX, but is supposed to change to Union Pacific tomorrow morning. Any tips on how to track Union Pacific. I see some maps earlier in the tread, it would be awesome to be able to track that way.