Can you describe the brake failure? I have the CEL issue along with many others however my brakes still work. Get ready to be told your CEL is isolated and its always a dealer problem very rare and the Ford company is not responsible.

 

I am in Canada as well,bought my truck in the end of november,engine light has been on since 1500kms and I am now at 32000kms.I have had this truck into the dealer so many times I have lost count and I don't get out of the parking lot before the light is back on. I just keep getting told they have to wait for a fix from ford??? The truck lacks power and the mileage isn't that great and I am assuming that is because of the cel,but since the light has been on pretty much since I have had the truck I really have no comparison.I am so frustrated with it that I am contemplating trading it (at a huge loss) on a different brand.

 

Man, I feel for you guys!!! That's what I did with mine....big $$$ loss. Just got tired of being at the dealers shop. Wish you guys the best of luck. They will eventually catch up with the problem.

Those without the problems.....happy for you.

 

Too bad about your accident...a better description of downhill descent mode engagement is needed though. Are you referencing the engine brake which has no visible on/off switch but is controlled by the tow/haul switch and the brake light switch? Or are we talking about the steep downhill descent assist system that has it's on/off switch in the center section of the dash? These are 2 separate and unrelated systems.

As to your CEL, what codes is your dealer pulling up when he runs the diagnostics? Has he told you what the problem area is? Without knowing the codes, it is impossible to help you out.

A previous poster warned you of being told you have isolated problems but before even that can be determined more information is needed. But whatever the issue, it is not widespread. The same poster also said you will be told you have a bad dealer. If you can not get the code information or the dealer tells you he has no idea about what is wrong, a more recent code scan by a competent Ford service department would be my next step. All of the known issues have TSB information and solutions available to anyone who seeks out a dealer who has competent technicians.

Please return and let us know what you find out. There are a lot of smart guys who post here, many are Ford techs. The answers are out there...

Regards

 

I have compassion for all you guys up in Canada that still have this problem. I am unsure of the warranty procedures and repair processes at Ford Canada but if they are the same as Ford USA the NOX sensor CEL problem has been resolved. There were a couple of TSB's issued at the end of April and early May that contained detailed instructions for the procedure to resolve the NOX CEL issue.

Briefly, here is the history and the cure. When the NOX calibration problem surfaced in the cold climates, it was determined that some trucks had NOX sensors with improper calibration tolerances. There was a detailed TSB issued last winter to deal with that issue. The problem was exacerbated when dealers read the TSB and put all NOX related problem codes in the same basket. Nope, nothing we can do...Ford is working on a software repair. These dealers then short circuited the TSB's detailed diagnostic proceedure which caused problems galore. Some of these trucks actually had a failed NOX sensor. These owners drove around for months not knowing that a simple NOX sensor change would solve their CEL.

Now, after the software solution was released, these same trucks were brought into the dealer, a simple computer re-flash was performed and the truck given back to the owner. Guess what? The truck still has a bad NOX sensor and the light comes back on. Customer is angry, dealer is embarrassed and Ford gets the blame.

If the dealership had followed all TSB diagnostic instructions to the letter, the CEL would not return. This has been documented several times here by the Ford tech's that post here. One of the best is from Canada and had a NOX sensor issue. He has posted several times in the last month that the lates solutions from Ford work. If your dealer still does not know how to fix your NOX related CEL, look for a smarter dealer.

What is the definition of insane...doing the same thing over and over and expecting different results...IRMC

Regards

 

rickatic,
As one of the Canadian's and many of northern USA guys that have had many problems with their trucks......they are not isolated or just a few by the way! I agree with you on one thing

"What is the definition of insane...doing the same thing over and over and expecting different results...IRMC"

Like taking your truck to the dealer 9 or more days in 5000 miles and expecting them to fix it. Don't put all the blame on the dealer if Ford can't or won't fix your problem. Dealers don't approve warranty claims here...Ford Canada does.

I wish we had the Lemon Law here in Canada and Ford Canada and the incompetent dealers that just deny...deny ...deny and pass the buck wouldn't get off so easy. The very crap that I went through is the reason why you now have a Lemon Law. If, I would have had this recourse like you do in the USA it would have not all fallen on my financial shoulders to absorb Ford's problems in the piece of crap truck they sold me.

 

Anyones who is intellectually honest knows these issues are not isolated or just a few. You can try to get us to drink the koolaid but most of us are too smart to fall for it.
You can't believe anything you hear from people affiliated with Ford or Fanboys. Here's an example. Today I was at the dealership and a salesman was trying to help me out.

I asked him about the shifting/tranny issues and CEL issues and he said he'd never heard of it and he talks to all the owners of all the trucks he's sold. They are like Politicians when they open their mouths anyways.....

.....On the way out I stopped and talked to a guy who was in the service line with his new 2011 F250. He said the Truck was great but he was in for the abnormal shifting.
(Too Funny) I wonder how this slipping/shifting will affect the long term reliability of these transmissions. Hope they get this fixed soon for the isolated few.

 

Not being from Canada, I do not know what transpires with the warranty process. It appears to be somewhat different than the USA procedures.

However, with that being said, the fix for the NOX sensor problem is available and works. I have not seen many complaints from the guys that have had the process done correctly. Why your dealers up there are jerking customers around is beyond me. It is hard for me to understand how Ford Canada would be so callous in disregarding customer satisfaction.

Regards

 

...so now the name calling begins..."anyone who is intellectually honest". What motive would you like to assign to my postings that would cause me to be "intellectually dishonest". I do not work for Ford nor do I own their stock. I am not passing out KoolAid but I do try to keep the discussions factual. The facts support my position. So far the overwhelming majority of new owners have reported no problems...read your own poll.

I do not know what the circumstances are when you engage in conversations with 6.7 owners but you do control some of the dialog. I can get different answers to the same questions just by rewording the questions...so can you. I have talked to many owners of the 6.7 and my discussions are much different than yours. I should be disappointed in my truck according to your standards. I am not because I understand the complexity of these new trucks and bought mine not expecting perfection. While my truck has not been perfect...it has been good enough.

As to dealership honesty, that is more of a crap shoot than anyone would like to see. But if I had what happened to you in the example above, I would not be doing business with that dealer...ever. I will agree that Ford needs to reign in these rogue dealers. They are blackening the eyes of the good dealers.

You are entitled to your opinion about the breadth of the problems you call widespread. Calling posters here intellectually dishonest is not something that fits in with the civility on this site. I am entitled to disagree with you and a couple of others here on the size of the issue. The few that have showed up here out of going on 300,000 trucks built do not support your position...however the numbers do support mine.

Regards

 

rickatic, Man, what are you talking about. You don't seem to live on the same planet we do.. The FACT is Ford does have some problems, like my brake failure, and refuse to admin it so they ca be addressed. My CHECK ENGINE LIGHT, yes it is called a CEL, has been on since my truck was a week old and the dealer can not get it to stay off.. I paid for my truck and paid 62,000.00 for it. You are stupid if you think i am asking too much for it to work. NO POWER, NO BRAKES,NO TRUCK, NO TRADE IN VALUE.YOU WANT TO BUY IT ? Tim G.
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Well, just for the record the NOX sensor was replaced in my truck before I sold it. That did not fix the CEL problem. I received a email from the guy that bought the truck and the CEL is still on and the dealer in his city can't fix it either. I feel bad about that but I did tell him when selling the truck that they will have a fix. The reason he bought the truck with a CEL on was because of the low price he offered me and I took. He now has to deal with Ford Canada....

 

Tim don't waste your breath.

 

Latest ....CEL back on after 192 miles puking no problems with the 6.7

 

Guy's, I was pulling a dump trailer that I had always towed before buying this new 2011. I started down my drive which is fairly steep with a small load of dirt for my lawn when the left front brake locked and the trailer could not stop the truck and trailer. These new 2011 trucks have little to no rear brakes.The do not work.The trailer jackknifed into the rear of the truck and I slid over 20 yards down the slope. I would have killed my neighbor if he had not been able to run out of the way. Believe what you will,if you experience this you will not forget it...

 

Welcome to FTE, Dogdoc.

Wow, sorry to hear about your accident. Since I have the DRW, I'm not familiar with the operation of the speed descent feature. Hope FOMOCO figures out what went wrong and fixes it. I have heard the F-250 has the vacuum assist brakes vs the hydra assist on the F-350.