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IMO the primary mistake Ford made was not locking the software in the PCM so that it couldn't be modded by anyone other than a servicing dealership. It's my understanding that this was one of big disagreements between Navistar and Ford in regards to the warranty claims. Would that have solved all the claims? Of course not. But I'm betting it would have put a huge dent in the claims made by those who abused their trucks and then expected Ford/Navistar to cover the problems when they came.
Bingo! The condition was brought to the dealership's attention while still under warranty and their corrective action didn't resolve the problem. Warranty should still apply in this case.
+1 I'll say it again the DEALER is hoping you will pay for the repair pocket the money and send Ford the bill.
your dealer sucks,I have found that most Ford Dealers are horrid
and I am done with Ford forever........I do have a friend that works on my 6.0 at a dealer
but I am never buying Ford again.....He said the tricks and BS he has to do to work on a 6.0 is nuts .......and all they need is studs and a EGR block off and the engine is solid as a rock but Ford would rather give everyone the run around,ESP the customer
He said the tricks and BS he has to do to work on a 6.0 is nuts .......and all they need is studs and a EGR block off
I would disagree as to rather or not that they would need either one. In all honesty, there are few times(mainly during the instances of the robots not torquing the bolts correctly) were people didn't do something that caused those bolts to stretch.
As to the EGR system, more times then not, I can trace it to how people used the vehicle. Rather or not you believe that all should have to do is turn the key and go(if you believe that, best to just get a gasser).
I have known too many people that have had zero problems with either one to say that it is definitively a design issue that most people would argue. Can it be an issue....sure, but then again anything can be an issue for that matter.
Got the truck back with the new turbo. Drove it 5 miles down the road and the service engine soon light came on. Got a P0107 and P1000 codes. Not worried about the P1000, but brought the truck back up to the dealer. They checked it out and said they thought a wire was loose...? Got the truck back and drove another 5 miles down the road and BAM, the turbo did the same thing that I initially brought it in for. The turbo replacement was supposed to fix it!!!!! Brought it back and now they are saying that I need a new EGR sensor and BARO sensor...WTF!!?? I'm at a loss of words. Bismic, could those have been the initial problems in the first place??? I'm about to lose my mind here...
About two months ago they had to replace the oil cooler. I was told when I brought it in that they were changing the EGR as well as one would usually affect the other. When I got it back they said they didn't do the EGR because Ford was "cutting back" due to the economy. Should I look into having them check out the EGR and seeing if it needs to be cleaned? Or should they have done that back when they did the oil cooler?