It looks like I am done with ford They are telling me that is the way the transmision works. I tied to go to another dealership and they are not willing to work on it. They said to take back to the dealer I bought it from.

 

LEMON LAW .

 

Originally Posted by 1960
It looks like I am done with ford They are telling me that is the way the transmision works. I tied to go to another dealership and they are not willing to work on it. They said to take back to the dealer I bought it from.

Do I understand how you feel. I went round and round with Ford about this same problem in my 07. You can see here in my posts. I was told by a person here on this forum it was my fault for not being nice at the service department and making the people at the service department angry. Well I did try the nice way first, but I was not getting anywhere, so I decided to try the other way.
I did get action, but the problem was never fully solved as all they did was do a series of re flashes since 07 up until last week when they finally replace the valve body, which, so far anyway, has been working ok. But I am watching it like a hawk for any sign of a problem as it has always worked correct after a repair, but not for very long.

Back then berry1234 told me to use the Lemon law, but I did not do it.
As I kept thinking that they would finally get it right. Looking back, I should have done the Lemon law thing right away the first time.

I would use the Lemon law right away and use your service records as proof.
Like berry1234 said, this is NOT normal operation for your transmission.
I would not give up, because I can tell you that the Expedition really is a very nice SUV and other than the transmission problem, is a very nice ride to have.

Ford CAN fix the transmission, but you will have to apply pressure to get it repaired. It is kind of sad, but that is the way it is in todays world.

 

You have a clear cut case and nothing to lose. I see no reason whatsoever to not file the lemon law. Takes about an hour worth of paperwork at the most. PM me if you need help.

 

Thanks berry, but I have been thinking of buying a 2012 Expedition anyway but 1960 I think should file for sure as he has a new 2011 Expedition.
But if I had it to do over again, knowing what I know now, I would have went the Lemon law direction the very first time.

 

Sure. Are you set on the Ford? I mean god forbid it has the same issues. Have you looked at the Yukon/Tahoes? I don't know if they are any better, but they look decent and have nice interiors.

 

I had thought about it, but I have only had Ford products since 1967 and for some strange reason just stay with them, even though there have been problems. Any car will have problems, no matter what the brand is sooner or later. So I don't know if I would be any better off or not. Like I say, the Expedition is fine other wise and rides nice, easy to drive.

There have been a few other problems with this 07, but they were all fixed on the very first trip to the dealer. This I do expect as if something breaks or don't work right, it should be able to just be repaired and move on.

It is the service after the sales that really counts if you expect to have a repeat customer, but some how this seems to be not the case today.
One of the problems is that I am old enough to remember when the Ford dealer knew your name and gave good service. Now you are just a number and someone to just get out the door.

So I have to change with the times too I guess and use the Lemon law if needed.

As far as this transmission goes, it may have been assembled on a Monday morning by someone that was on a weekend bender or something and put something together wrong. I don't know, as some people claim to have had no transmissions problems at all.

Luck of the draw I guess. I did see where a Expedition six speed transmission was found to have improper clutch drum seal placement and caused problems when shifting. So it could happen and the reflash just covered up the real problem and so the problem always returned. It still operated, but not correct. Don't know.

Anyway I hope by now they have got the problem fixed and may be I will get a transmission assembled correct on a Thursday morning after the week end hang over wears off.

 

I understand. Are there any specs out for the 12 yet? Any changes? I would like the radio to be upgraded. It has not changed in appearance since the late 90's! The low res green calculator display really detracts from the truck.

 

I have not looked at the the dealer, just online, I have the high end radio in the 07 that has worked just fine, but like you say the little green display is kind of hard to read in the day.
I figure there is not that much difference between the 07 and the 2012.

I took the dashboard apart the first week after I bought it and painted the indicators white with translucent water based paint so you can see the gauges in the day.

I think you posted my pictures for me, thanks. This was a HUGE improvement in visibility in the day and the translucent white paint still shows up red at night.

Why the factory could not do this, I don't know.
It was a little tricky to remove the clear plastic front plate from the instrument panel, but the rest of the process was real easy.

If the new ones are still like this, I still have the little 57 cent bottle of white translucent paint and a small brush ready to go to work again.

 

Lemon Law you Expy if you have to. Dont let them tell you that is normal.

My 08 has always shifted a little hard, but lately has really become bad. You know it's bad when my lifted F250 shifts easier. The Expy is supposed to go in Monday for repair. I'm hoping a reflash will fix it. A rebuild/replacement would take forever out here in Hawaii
Look at the 2011 F150 dash. The whole thing has been redone. Even the radio. I'm not a fan of it, but it's all new

Ford even finally said the ExPy is getting the 3.5 Ecoboost. Should be nice. The EB seems to quite a hardworking little motor.

 

Yes this is how it starts, just a little at a time until it gets to the point that you think it might damage the transmission if you keep on driving it.
A reflash has always worked just fine, but not for very long as soon it was back to acting up again.
I just had a valve body replacement and a reflash by the dealer and so now it is working just fine, but I am watching it for any hint of a problem. One time there was a slight over speed on a 1 2 shift, but has not done it since. Pulled into my driveway one day and it went "bump" but it has not done it since. May be it knows I am watching, so it is acting correctly.

According to the Ford website, the 2012 still has the 5.4 which so far for me anyway has worked flawless and does good on gas, for a SUV.

The Expedition is the of the last full sized "cars" that Ford makes now as there is no more Crown Vic or Lincoln town Car and of course no Mercurys at all.
The Expedition and Gator may be on the chopping block too at some point, as who knows what they are thinking over there.

 

Where did Ford report that?

Thanks

 

Sorry I haven't been on here for awhile, I took the Expedition back to the dealership again only this time not only was I having shifting problems it started to act up in reverse making a awful noise when it was cold. This time they tried to reflash it and that did not work. So now they found a seal out in the front pump So I hope this it. 4 Xs in the shop and only 3700 miles on it. I have tried to get them to put a new transmission in but , Ford will not stand that at this time.

 

Why not lemon law it and get your money back?

 

I just had my 2010 reflashed for the second time, seems to be shifting better for the time being, it was shifting harsh for 1-2 and 2-1 and doing the bump from behind when braking hard.

There is however one problem that I know a reflash won't fix and continues to this day. I am wondering if there is a TSB for this or if anyone else has had it fixed? When I slowly let of the brake, like when advancing at a drive through or gas station line up, the whole truck starts bucking back and forth. I believe Tylus eluded to this in his transmission thread. This is really annoying and I know it is a mechanical problem with the transmission but dealer denies it is an issue and claims there is nothing wrong with my transmission. Is this a valve body issue? Need something to go back to them with to get it fixed. Most of the TSBs I see posted on here are for 07s and 08s. Sadly my 07 was better than my 2010!