Sync issues
Post Fiend
Joined: Nov 2001
Posts: 6,748
Likes: 118
From: Tallassee, ALabama
Have you checked the Ford Owner's website and see if they have any solutions on connectivity for bluetooth? Have you checked to see if you have the latest version of Sync on your truck?
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New User
Joined: Jan 2019
Posts: 8
Likes: 0
yes i have gone through fords steps, the issue with mine seems that the phone button will not prompt the sync service whatsoever.
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New User
Joined: Jan 2019
Posts: 8
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Well it does have the usb port which says sync on the dash.
using an iphone 8s
bluetooth wont show up on phone or prompt on truck. Wondering as you stated earlier to check version of sync, how would i do that?
using an iphone 8s
bluetooth wont show up on phone or prompt on truck. Wondering as you stated earlier to check version of sync, how would i do that?
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New User
Joined: Jan 2019
Posts: 8
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Did the factory reset, and pulled fuses. Still nothing.
Wont prompt on phone or truck.
has sync based on the usb port which says sync
Wont prompt on phone or truck.
has sync based on the usb port which says sync
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Joined: Jun 2017
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From: Woodbury CT
You probably checked this but have to ask. Is the phone connected to another Bluetooth device when you’re trying to connect to Sync? Has the phone ever connected to Sync or is this the 1st time? All other Sync features work? Like if you push the button on the steering wheel and say ‘Radio’, that works? / the only issue is connecting the phone? You’ve tried stuff in all 4 quadrants and gone into settings? The phone does connect to other Bluetooth devices? You see other Bluetooth devices in the list on the phone? Have you tried someone else’s phone?
Fleet Mechanic
Joined: Feb 2002
Posts: 1,483
Likes: 273
From: Tulare U.S.A.
Do you have Sync3 or the standard sync radio? Are you getting the add a new Bluetooth device option from Sync? I have Clarion Sync1 radio and the same thing happened to me, I had the add a new Bluetooth device scree but when I pressed the button nothing happened. A master reset corrected my problem.
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