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2016 F-250 sync issues

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Old Jul 2, 2018 | 01:04 PM
  #1  
chandler stockton's Avatar
chandler stockton
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2016 F-250 sync issues

My 2016 f250 xlt is having sync issues. It is the basic radio with sync. When I answer a call no audio is played and no ringer. I have tried resetting sync and the radio as well as my phone and have used other phones and the same issue occurs. I have pulled the fuses for 30min nothing then the battery terminals for 30min nothing. When I press the talk/command button on the steering wheel it shows on the radio but no prompt and doesn’t receive the command. Please help!!
 
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Old Jul 2, 2018 | 01:53 PM
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seville009
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When you say that you tried resetting the sync, did you do that “master reset”?
 
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Old Jul 2, 2018 | 01:58 PM
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gasman6674
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From: Greenwood In. USA
Have you downloaded the updates? Mine would forget the IPod (said none was attached) until i updated it. Now it wont ring thru the radio with out deleting and repairing but it does answer.
There is a subforum on here you might post your question in.
good luck
 
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Old Jul 2, 2018 | 02:30 PM
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chandler stockton's Avatar
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Yes the master reset and the sync reset both twice
 
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Old Jul 2, 2018 | 02:31 PM
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How would download the updates?
 
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Old Jul 2, 2018 | 02:37 PM
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gasman6674
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From: Greenwood In. USA
You have to go to the my ford site and enter your info (vin , name etc) then you can check for and download the update if available to a thumb drive.
While you are there print the instructions. Or you can take it to a dealer and pay the "diagnostic" fee BS
 
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