2017 Superduty - Major Electronic Issues
Posting Guru
Joined: Mar 2018
Posts: 1,962
Likes: 11
From: Fairbanks, AK
Okay... whew. I've read every post in this thread and have a few questions for those of you experiencing this issue. I've had one anomalous signal on the dash like what you've described - I've bought my 2017 F350 Lariat DRW gasser about 6 months ago and want to make sure I get ahead of this. Thanks and good luck. I don't envy you guys being w/o your trucks like that and getting the run around.
- I've seen 2 different pictures of locations for the connector in question - are these the connectors to remove the tailgate or are they the connectors on the other side (passenger side)?
- Have any of you having the significant issues ever disconnected/connected these connectors prior to experiencing issues (feel free to PM me)?
- DiElectric grease - when you say to push it liberally into both sides of the connector, do you mean to get it down into the pins?? If you leave it gooped in, won't it short out between the pins just like water would have?
- From what I can gather from the pics, it seems only diesels are having the significant issues? Is that true or are any of you getting yanked around by Ford driving gassers like me?
- SRW only or DRW's too?
Hotshot
Joined: Oct 2015
Posts: 19,698
Likes: 12,822
From: Wyoming
Dielectric grease is not supposed to conduct electricity. As long as the contact between the male/female part of the pins is firm the grease will not inhibit the connectivity. Here is a link to more info on dielectric grease: https://en.wikipedia.org/wiki/Silico...lectric_grease
Lead Driver
Joined: Oct 2014
Posts: 5,943
Likes: 1,357
From: NY/Canada border
Okay... whew. I've read every post in this thread and have a few questions for those of you experiencing this issue. I've had one anomalous signal on the dash like what you've described - I've bought my 2017 F350 Lariat DRW gasser about 6 months ago and want to make sure I get ahead of this. Thanks and good luck. I don't envy you guys being w/o your trucks like that and getting the run around.
- I've seen 2 different pictures of locations for the connector in question - are these the connectors to remove the tailgate or are they the connectors on the other side (passenger side)?
- Have any of you having the significant issues ever disconnected/connected these connectors prior to experiencing issues (feel free to PM me)?
- DiElectric grease - when you say to push it liberally into both sides of the connector, do you mean to get it down into the pins?? If you leave it gooped in, won't it short out between the pins just like water would have?
- From what I can gather from the pics, it seems only diesels are having the significant issues? Is that true or are any of you getting yanked around by Ford driving gassers like me?
- SRW only or DRW's too?
Look up behind the rear license plate area and you'll see the big round connector for the trailer plug. I greased that one also.
2) The one on the frame did not come apart easily, but it did come apart. The trailer plug easily popped off after depressing the tab on the side.
3) I've loaded many plugs over the years with dielectric. It's never caused a problem with shorting or current crossing between the wrong connections.
4) I also have a 6.2/F250. As stated, I have had a one day issue with dash messages about trailer connections, but not the big problem with the other plug that others have. Hopefully now the problems will be avoided.
Lead Driver
Joined: Oct 2014
Posts: 5,943
Likes: 1,357
From: NY/Canada border
There are some photos shown where the tank is seen laying on the shop floor. I don't see me dropping the gas tank. Probably no easy way to get at it.
Hotshot
Joined: Apr 2013
Posts: 10,120
Likes: 652
From: NH
My 2018 Raptor which I purchased in September of 2017 has experienced no electrical issues. It's been out 'wheeling a couple of times including crossing some mud holes up to the tops of the tires. The Raptor is rated for 32 inches of fording depth by Ford. Even with nominally 35" tires, that puts water at the top of the rear frame rails, meaning the main body harness would be in water or darn close to it. I don't think this is a widespread issue. The Ford harness is pretty much industry standard with modern connectors and split-shell sheathing. My 2017 Super Duty has the same basic harness. So does a Jeep Wrangler Rubicon. Having run some additional harness on the Super Duty to power strobe lights and a transfer tank pump, I can see Ford actually took effort to protect the harness from spray in several areas. Perhaps the OP's issue was unique in some manner, or the harness wasn't clipped tight or had some type of manufacturing defect. In any event, hopefully everyone affected can get the problem sorted out quickly.
New User
Joined: Feb 2018
Posts: 20
Likes: 0
My ford dealer is at the point they are trying to hit wire these connections together since they are so far on back order. Talked to a regional service manager today and she had no idea when parts would be in. So I asked her to start the buy back review on my pickup as I’m well within the legal rights to. I’m sure ford will give me the run around though.
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Fleet Mechanic
Joined: Aug 2017
Posts: 1,274
Likes: 26
From: St Louis Suburbs
My dealer is installing a different connector. The shop Forman is supposed to be some sort of wizard with electronics and he ordered some connector that is available and he swears it will not only work perfectly on my truck but that it will be sealed better than stock.
They install all it tomorrow and hopefully I can get up there tomorrow night to pick up the truck.
If i can get some part numbers for the connectors he is using I will definitely share with the group.
They install all it tomorrow and hopefully I can get up there tomorrow night to pick up the truck.
If i can get some part numbers for the connectors he is using I will definitely share with the group.
New User
Joined: Feb 2018
Posts: 20
Likes: 0
Talked to my dealer this evening and they have the brake lights and blinkers working but no ac or heat. No windows either.said they are taking the dash out tomorrow to try to figure out the ac. Just blows my mind Ford can careless bout this issue and just puts it on the dealers. Hoping they buy it back so I can buy a GM product.
Hotshot
Joined: Apr 2013
Posts: 10,120
Likes: 652
From: NH
Talked to my dealer this evening and they have the brake lights and blinkers working but no ac or heat. No windows either.said they are taking the dash out tomorrow to try to figure out the ac. Just blows my mind Ford can careless bout this issue and just puts it on the dealers. Hoping they buy it back so I can buy a GM product.
Of course it is up to the dealers to fix the problem. The only responsibility Ford has is to try and get these harnesses in better supply.
New User
Joined: Feb 2018
Posts: 20
Likes: 0
Key word is it’s not affecting them “yet”. There’s clearly an issue with these plugs. I just happen to find the issue before others because of the extreme conditions I put mine in. Over time I bet this starts affecting a lot more people. It also must be happening enough that there’s a national part shortage.
Hotshot
Joined: Apr 2013
Posts: 10,120
Likes: 652
From: NH
Key word is it’s not affecting them “yet”. There’s clearly an issue with these plugs. I just happen to find the issue before others because of the extreme conditions I put mine in. Over time I bet this starts affecting a lot more people. It also must be happening enough that there’s a national part shortage.