2017 Superduty - Major Electronic Issues
Post Fiend
Joined: Jan 2009
Posts: 6,521
Likes: 11
From: Greenwood, SC
Seems to me that a dealer in Houston is probably swamped with damaged vehicles and them giving you the no coverage line is just a by product of the situation down there. Sort of a conditioned response because they may have so many problem vehicles.
Mountain Pass
Joined: Feb 2007
Posts: 108
Likes: 1
Absolutely.
All electrical systems are protected by fuses or internal self resetting breakers, for this many harnesses to be affected, there must be more to the story.
It's typical for weatherpack (or equivalent ) connectors to not be fully weather tight, but would not be affected by normal amounts of water being splashed, especially non corrosive fresh water. Most of the hurricane water was fresh as well, so non corrosive.
However. If this truck was used to haul a boat, and had prolonged exposure with salt water that made its way into the harnesses, that would have wreaked havoc on the systems.
If you combine corroded connectors, and a not sealed trailer wiring harness, and you dip that into the water and short voltage across grounds and can signals, and you have a recipe for this sort of mess.
Just my 2 cents. (from a guy that deals with electronics on a day to day)
All electrical systems are protected by fuses or internal self resetting breakers, for this many harnesses to be affected, there must be more to the story.
It's typical for weatherpack (or equivalent ) connectors to not be fully weather tight, but would not be affected by normal amounts of water being splashed, especially non corrosive fresh water. Most of the hurricane water was fresh as well, so non corrosive.
However. If this truck was used to haul a boat, and had prolonged exposure with salt water that made its way into the harnesses, that would have wreaked havoc on the systems.
If you combine corroded connectors, and a not sealed trailer wiring harness, and you dip that into the water and short voltage across grounds and can signals, and you have a recipe for this sort of mess.
Just my 2 cents. (from a guy that deals with electronics on a day to day)
Senior User
Joined: Jun 2017
Posts: 112
Likes: 0
From: Katy, TX
I too would like to know what dealer your truck is at. I have had warranty work done at both Mac Haik Ford and Autonation Ford Katy without an issue.
Mac Haik even replaced leaf spring on my 2013 F150 because they were making noise and had sand in them after driving on the beach in Galveston. IMO, the leaf springs should be able to stand up to sand, dirt, etc and not make noise...obviously, they agreed. But, it sounds like a similar situation to yours, if they are under the truck, where anything can get thrown up from the road, they shouldn't malfunction from some water. I'd stand my ground and/or go to a different dealer.
Chris
Mac Haik even replaced leaf spring on my 2013 F150 because they were making noise and had sand in them after driving on the beach in Galveston. IMO, the leaf springs should be able to stand up to sand, dirt, etc and not make noise...obviously, they agreed. But, it sounds like a similar situation to yours, if they are under the truck, where anything can get thrown up from the road, they shouldn't malfunction from some water. I'd stand my ground and/or go to a different dealer.
Chris
Hotshot
Joined: Apr 2013
Posts: 10,120
Likes: 652
From: NH
Ford needs to step up. Unless the truck was sitting in deep water for a prolonged period, this should not even be happening.
There was a video online of wiring harnesses on the new Super Duty which were not properly secured under the hood. I think one of them melted due to location near the exhaust. Perhaps this was your problem.
Many vehicles have been driven off-road through deep water and no not suffer electric issues. I drove my '92 Range Rover frequently through water up to the hood level...and surprisingly did not have electric issues.
By the way, the Raptor is only rated to drive through water 32" deep...
There was a video online of wiring harnesses on the new Super Duty which were not properly secured under the hood. I think one of them melted due to location near the exhaust. Perhaps this was your problem.
Many vehicles have been driven off-road through deep water and no not suffer electric issues. I drove my '92 Range Rover frequently through water up to the hood level...and surprisingly did not have electric issues.
By the way, the Raptor is only rated to drive through water 32" deep...
New User
Joined: Sep 2015
Posts: 21
Likes: 0
"I did not drive the truck in any water of threatening depth."
Did you drive it through any water at all?
I grew up next to a ford through a creek. It is not deeper than about a foot or so, but we had cars and trucks get flooded and/or stuck all the time. It doesn't take much water to cause a problem.
Did you drive it through any water at all?
I grew up next to a ford through a creek. It is not deeper than about a foot or so, but we had cars and trucks get flooded and/or stuck all the time. It doesn't take much water to cause a problem.
Senior User
Joined: Apr 2017
Posts: 169
Likes: 2
As a data point I can say that driving on a regular basis through the helacious storms we get in the Everglades on I75 I have have never had any issues. It is the best truck I have owned for driving on the rain.
Thread Starter
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New User
Joined: Sep 2017
Posts: 4
Likes: 0
I too would like to know what dealer your truck is at. I have had warranty work done at both Mac Haik Ford and Autonation Ford Katy without an issue.
Mac Haik even replaced leaf spring on my 2013 F150 because they were making noise and had sand in them after driving on the beach in Galveston. IMO, the leaf springs should be able to stand up to sand, dirt, etc and not make noise...obviously, they agreed. But, it sounds like a similar situation to yours, if they are under the truck, where anything can get thrown up from the road, they shouldn't malfunction from some water. I'd stand my ground and/or go to a different dealer.
Chris
Mac Haik even replaced leaf spring on my 2013 F150 because they were making noise and had sand in them after driving on the beach in Galveston. IMO, the leaf springs should be able to stand up to sand, dirt, etc and not make noise...obviously, they agreed. But, it sounds like a similar situation to yours, if they are under the truck, where anything can get thrown up from the road, they shouldn't malfunction from some water. I'd stand my ground and/or go to a different dealer.
Chris
The thought has crossed my mind that they know that I am a business owner and charging me for repairs probably pays them much better than being reimbursed by Ford for warranty work..
Nevertheless, I expect if I keep driving Fords that I will return to buying at Mac Haik where I have always been treated fairly.
Thanks for your replies!
John Rush
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Senior User
Joined: Aug 2016
Posts: 297
Likes: 2
Those pics! Wowza.
If a truck can't get a little wet every once and a while, well, what kind of heavy duty truck can that be?
And pulling boats? Saltwater? There are 2424914871894678687 trucks in florida doing just that.
A truck getting wet and trying to use a truck at periscope depths are different animals.
If a truck can't get a little wet every once and a while, well, what kind of heavy duty truck can that be?
And pulling boats? Saltwater? There are 2424914871894678687 trucks in florida doing just that.
A truck getting wet and trying to use a truck at periscope depths are different animals.
Senior User
Joined: Jun 2007
Posts: 250
Likes: 1
Connector Defect
there is an issue with that connector, same problem on F-150’s! It’s not water tight.. just cause it has a little seal ring inside doesn’t make it water resistant or water tight!
The amount of moisture inside proves it is either a defective part or poor design.
and Ford Warranty covered this problem for others, and likely even bought trucks back before they could figure it out.
plug may work inside cab, if cab didn’t have so many leaks. Outside and in the location near spare time absolutely should be water proof!
Ford really cut quality on these trucks to reduce weight and profit!
The amount of moisture inside proves it is either a defective part or poor design.
and Ford Warranty covered this problem for others, and likely even bought trucks back before they could figure it out.
plug may work inside cab, if cab didn’t have so many leaks. Outside and in the location near spare time absolutely should be water proof!
Ford really cut quality on these trucks to reduce weight and profit!