2017 Superduty - Major Electronic Issues
New User
Joined: Feb 2018
Posts: 20
Likes: 0
How do you get in touch with Ford regional!? The dealer is covering it under warranty or at least says they are. I am in this truck 12hrs a day. Typically I put 350 miles a day on it and I am driving around with absolutely no brake lights or blinkers. Ive tried everything to eat another rental pickup but they will not do it so I am stuck driving this. Waiting for the day I get rear ended.
Junior User
Joined: Feb 2018
Posts: 60
Likes: 1
Call the customer care line for owners on Ford’s website. The CSR will take all your info down and complaints, then forward it to the regional folks who will call you. The CSR seemed to be located in a foreign country if you know what I mean, and some of the info was not properly annotated.
Regional has has kept me in the loop every 3-5 days. The dealer/Ford has given me a loaner for 3-4 weeks...I do have other pickups in the fleet but it’s a good gesture for a non-premium brand. Perhaps it’s all about the $$$.
Regional has has kept me in the loop every 3-5 days. The dealer/Ford has given me a loaner for 3-4 weeks...I do have other pickups in the fleet but it’s a good gesture for a non-premium brand. Perhaps it’s all about the $$$.
New User
Joined: Feb 2018
Posts: 20
Likes: 0
Well the dealership said they had a Malibu I could take but said they would only cover it for 10 days. On top of that it’s a car, I bought a 3/4 ton pickup. How do I pull a skid loader with a Malibu. Every time I call customer care I get a foreign lady that takes my complaint and tells me to call the dealer. The dealer tells me they can’t do anything which I have to believe em, they can’t tell ford to make the parts. Honestly the dealer has been awesome. They gave me an update and said they located one part of the wiring harness and it will be in Thursday but have heard nothing bout the other part so still stuck at square one.
Freshman User
Joined: Oct 2012
Posts: 30
Likes: 0
Junior User
Joined: Feb 2018
Posts: 60
Likes: 1
Did you purchase the truck new Tmoorman? And if so, did you purchase it from the dealer who is working on it?
I know lots of folks who are strictly looking to get the best purchase price, but service should also be considered....such as like kind loaners, proximity, price, friendliness of the service department, long term relationships, etc.
I know lots of folks who are strictly looking to get the best purchase price, but service should also be considered....such as like kind loaners, proximity, price, friendliness of the service department, long term relationships, etc.
New User
Joined: Feb 2018
Posts: 20
Likes: 0
No the dealer I purchased the truck from said it was a month before they could get me in . So I started calling around and after 3 different dealers who were all a month out I found this one. They have treated me very well though and if I stick with another ford since I buy one every two years I told them my next purchase will be from them. Which very doubtful my next purchase will be a ford.
Junior User
Joined: Feb 2018
Posts: 60
Likes: 1
I’m impressed that they gave you a loaner of any kind then. I’ve had premium brands who were hesitant to get me into a loaner if I didn’t purchase from them. I’m sure they are reimbursed as part of the warranty claim from the manufacturer, but they try to take care of their purchase customers first.
New User
Joined: Feb 2018
Posts: 20
Likes: 0
Honestly it shouldn’t be dealers burdon. It’s fords burdon, because if I get rear ended it will defiantly be fords issue. But I get your point.
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
Rezvani's Latest Post-Apocalytic Monster Is a Ford F-150 Raptor Underneath
Verdad Gallardo
Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer
Joe Kucinski
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)
Brett Foote
Top 10 Ford Truck Tragedies
Joe Kucinski
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make
Brett Foote
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!
Michael S. Palmer
Ford's 2001 Explorer Sportsman Concept Looks For a New Home
Verdad Gallardo
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
Junior User
Joined: Feb 2018
Posts: 60
Likes: 1
I’m afraid that’s not how it works. Unless a federal government or manufacturer issues a stop drive directive, it’s completely up to the consumer if they want to continue to drive the broken vehicle or not. And even then folks will ignore the order. Ford can recommend, but at the end of the day you are voluntarily driving it. Unless explicitly stated, the dealer nor Ford is obligated to get you into a loaner. You are knowingly driving a vehicle without operational safety equipment, not Ford. The only way liability would shift to Ford would be if you had no idea your vehicle was defective and was operating it under the assumption everything was operational. At best, both Ford and you would be liable for a rear end collision. At worst, just you.
I realize this situation is less than ideal as it appears it’s your only truck and a work truck no less. Good luck.
I realize this situation is less than ideal as it appears it’s your only truck and a work truck no less. Good luck.
Posting Guru
Joined: May 2003
Posts: 1,666
Likes: 4
From: Sunny tourist infested FL
Just as some info on way to protect these connectors. We use a product called CorrosionX. It displays water, is electrically neutral and can be sprayed on live electrical connections. I use it on instrumentation that is subjected to water and sometimes water immersion. Here in Florida that stuff happens all the time.
When initially making the connections we spray them, then check them every 6 months. We see no issue with corrosion, electrical grounding or arcing. We have had SCADA boxes left open the elements and just get soaked by rain. After pulling at the connections and spraying it with this stuff, everything works as it should.
This stuff is about 15 buck a can.
When initially making the connections we spray them, then check them every 6 months. We see no issue with corrosion, electrical grounding or arcing. We have had SCADA boxes left open the elements and just get soaked by rain. After pulling at the connections and spraying it with this stuff, everything works as it should.
This stuff is about 15 buck a can.
Posting Guru
Joined: Dec 2017
Posts: 1,441
Likes: 8
I’m afraid that’s not how it works. Unless a federal government or manufacturer issues a stop drive directive, it’s completely up to the consumer if they want to continue to drive the broken vehicle or not. And even then folks will ignore the order. Ford can recommend, but at the end of the day you are voluntarily driving it. Unless explicitly stated, the dealer nor Ford is obligated to get you into a loaner. You are knowingly driving a vehicle without operational safety equipment, not Ford. The only way liability would shift to Ford would be if you had no idea your vehicle was defective and was operating it under the assumption everything was operational. At best, both Ford and you would be liable for a rear end collision. At worst, just you.
I realize this situation is less than ideal as it appears it’s your only truck and a work truck no less. Good luck.
I realize this situation is less than ideal as it appears it’s your only truck and a work truck no less. Good luck.
If my company provides me with an unsafe truck, and I drive it. I'm the one that gets the ticket. Cops don't care.
It doesn't matter that the company knows the truck is overloaded or whatever. And I can only complain so much before it hurts my carreer. It sucks, but that's the way it is.
New User
Joined: Feb 2018
Posts: 20
Likes: 0
I don’t know how laws work but I hope to god it doesn’t happen. It would take ford 6 months to get the parts to fix it.
Buliwyf if you conpany can he tme info on how they get around OSHA laws let me know. Yeah you get a ticket but if you were to get I to a wreck and your company knew it was unsafe, they are liable. Now if you know the vehicle is unsafe and do t tell anyone then you are at fault.
Buliwyf if you conpany can he tme info on how they get around OSHA laws let me know. Yeah you get a ticket but if you were to get I to a wreck and your company knew it was unsafe, they are liable. Now if you know the vehicle is unsafe and do t tell anyone then you are at fault.
Posting Guru
Joined: Dec 2017
Posts: 1,441
Likes: 8
Yeah. We're back within legal limits just enough so they aren't at negligible anymore. But "just inside the limits" is kind of a slap to the face to some of the techs as some of the trucks are still pretty bad.
Junior User
Joined: Feb 2018
Posts: 60
Likes: 1
Just as some info on way to protect these connectors. We use a product called CorrosionX. It displays water, is electrically neutral and can be sprayed on live electrical connections. I use it on instrumentation that is subjected to water and sometimes water immersion. Here in Florida that stuff happens all the time.
When initially making the connections we spray them, then check them every 6 months. We see no issue with corrosion, electrical grounding or arcing. We have had SCADA boxes left open the elements and just get soaked by rain. After pulling at the connections and spraying it with this stuff, everything works as it should.
This stuff is about 15 buck a can.
When initially making the connections we spray them, then check them every 6 months. We see no issue with corrosion, electrical grounding or arcing. We have had SCADA boxes left open the elements and just get soaked by rain. After pulling at the connections and spraying it with this stuff, everything works as it should.
This stuff is about 15 buck a can.