Issues with Fordpass App update !!
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Lead Driver
Joined: Jul 2011
Posts: 5,815
Likes: 348
From: Burlington, ma
Issues with Fordpass App update !!
Anyone else do the Ford App update and now it isn't working?
Seems there are a ton of people complaining... wish I had read the reviews before I did it.
Basically nothing works and it lost all info on my truck.
NO start/lock/unlock/mileage etc...
So if you have not updated your App in the last month DON'T !!!
Seems there are a ton of people complaining... wish I had read the reviews before I did it.
Basically nothing works and it lost all info on my truck.
NO start/lock/unlock/mileage etc...
So if you have not updated your App in the last month DON'T !!!
)and I checked mine and all is working fine. My Ford App version is 3.11.0
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
All is well with my iPhone XS Max and the FordPass app.
The newest version of the FordPass app is 3.11.0
The newest version of the FordPass app is 3.11.0
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Mountain Pass
Joined: Sep 2020
Posts: 135
Likes: 6
From: N. NJ
OP - What app are you talking about? FordPass? On your phone or the App in the truck? The 'App' is just an interface - the data is stored in your account at owner.ford.com. If you 'lost' your data, maybe you just didn't log back in w/ the same account?
Where are all these people complaining they lost data?
Where are all these people complaining they lost data?
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Lead Driver
Joined: Jul 2011
Posts: 5,815
Likes: 348
From: Burlington, ma
Ford pass, android
UPDATE:
well magically today it is working and info came back. I didn't want to reinstall anything yet but did restart the phone zbout a dozen times.
if you go to the app store and read the reviews there are a lot of people that are having issues since the last update, not just me.
so just be aware that this can happen so if you need to have the scheduled start work, it may not.
UPDATE:
well magically today it is working and info came back. I didn't want to reinstall anything yet but did restart the phone zbout a dozen times.
if you go to the app store and read the reviews there are a lot of people that are having issues since the last update, not just me.
so just be aware that this can happen so if you need to have the scheduled start work, it may not.
FTE Leadership Emeritus
Joined: Sep 2000
Posts: 23,173
Likes: 1,679
From: Stephensville WI
In my experience the App on Android phones isn't great. About half of the time when I start it something is missing. My truck or my points are the most common. Most of the time I cannot get a tire pressure reading. Marketing messages always seem to work.
It has improved with updates, but it still has a long way to go.
It has improved with updates, but it still has a long way to go.
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Lead Driver
Joined: Jul 2011
Posts: 5,815
Likes: 348
From: Burlington, ma
Well Update from yesterday afternoon, back to not working again and this morning too not working.
Although there is yet another update so I am trying that again to see if it works.
FYI, this is a new phone Android 10
Although there is yet another update so I am trying that again to see if it works.
FYI, this is a new phone Android 10