When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I am a new user to this forum. This fall, I bought a 2019 F-250 XLT (white) to pull our 5th wheel. I read quite a few posts here before buying, but never thought I would be responding to this one. The truck has 31,000 mi. and is washed regularly, but is developing corrosion on every panel. I am just in the early stages of dealing with Ford, and I hope for a better resolution than you have had. I need to take the truck to their body shop so that they can send an accurate estimate to Ford. I will keep the forum posted on this progress. It is too bad, as I bought the newer truck with aluminum panels to avoid this very thing. It is crazy as it looks like someone shot it with rusty birdshot. Hope things turn out ok for both of us bmbl-bee. Vautti
I am a new user to this forum. This fall, I bought a 2019 F-250 XLT (white) to pull our 5th wheel. I read quite a few posts here before buying, but never thought I would be responding to this one. The truck has 31,000 mi. and is washed regularly, but is developing corrosion on every panel. I am just in the early stages of dealing with Ford, and I hope for a better resolution than you have had. I need to take the truck to their body shop so that they can send an accurate estimate to Ford. I will keep the forum posted on this progress. It is too bad, as I bought the newer truck with aluminum panels to avoid this very thing. It is crazy as it looks like someone shot it with rusty birdshot. Hope things turn out ok for both of us bmbl-bee. Vautti
Good luck with the issues on your F-250. It's just not right that so many defects are coming up on the finish of these vehicles. What Ford is letting pass through it's quality control process is pathetic. Then you have to deal with there superb customer service department. What a scam. I don't think doing a re-paint on a new vehicle is the right answer. Do it right in the first place and everyone is happy. What a novel idea. A factory paint job on a vehicle should be done without issues.
So from all this I learned not to accept a truck until after inspection in bright sunlight, which means not at night or in the pouring rain.
I bought a new Ford Ranger in 1995 during a massive down pour, After a few weeks of rain finally dried up I figured out my truck has a factory repaint. Dealer wound up replacing wheels and side windows from over spray. That little truck held up well (all that paint made for no rust) Sold it at 275,000 miles and last I saw it had 450,000 and still puttering along.
Thanks bmbl-bee. Hope you are happy with the new Dodge. I hope that my issue sorts itself out. I think that the problem I am having may be a reaction to the salt/ ice melt they use up here. All the corrosion issues so far are on the lower half of the vehicle with the tailgate being the worst. Vautti
Thanks bmbl-bee. Hope you are happy with the new Dodge. I hope that my issue sorts itself out. I think that the problem I am having may be a reaction to the salt/ ice melt they use up here. All the corrosion issues so far are on the lower half of the vehicle with the tailgate being the worst. Vautti
I live in Colorado. Mag chloride and gravel all over our roads here in the winter. That shouldn't effect your new F-250. The paint and finish process is designed to protect for corrosion. A vehicle less than a year old like yours should never have those issues. Your truck's paint problems started at the factory when the paint and finish application was done incorrectly. Really happy with my new Ram. I know all manufacturers have quality control issues. No issues at all with my Ram. Not saying the one next to mine in line didn't have issues as I know it happens. If I would have gotten the next Ford F-250 in line, it probably wouldn't have had issues either. It's the way Ford treats it's customers and handles quality control issues. When I was in business, I wouldn't have treated any of my customers in such a pathetic manner.
Just want to follow up on my "paint " issue. Unlike some of the posts on the thread, my dealer experience was great. I went to the Fox Ford dealership early in the morning. The service gal had me pull my truck in the bay, took a bunch of pictures and asked me to stop at their body shop (10 miles away) for a complete estimate. Went there last night on the way home, it was 30 minutes AFTER they closed. I saw the hours and just waved to the guys inside and walked away. They opened the door and said no problem. Came out to write an estimate, and told me that my truck wasn't corroding, but just had "rail dust" on it from the metal material in the rotors. Apparently, back when companies used to ship vehicles by train, this was a bigger deal with the metal from the wheels adhering to the body panels. Lighter colors are worse as it shows up as rust colored. They use wheel cleaner, spray the panel, let it sit for a few minutes and wash as normal. They said to stop by any time and they would take care of it. Thanks for listening, and I just wanted to clear my paint issues up. Vautti
I am a new user to this forum. This fall, I bought a 2019 F-250 XLT (white) to pull our 5th wheel. I read quite a few posts here before buying, but never thought I would be responding to this one. The truck has 31,000 mi. and is washed regularly, but is developing corrosion on every panel. I am just in the early stages of dealing with Ford, and I hope for a better resolution than you have had. I need to take the truck to their body shop so that they can send an accurate estimate to Ford. I will keep the forum posted on this progress. It is too bad, as I bought the newer truck with aluminum panels to avoid this very thing. It is crazy as it looks like someone shot it with rusty birdshot. Hope things turn out ok for both of us bmbl-bee. Vautti
Please post some pics of your truck and this "corrosion"
Pictures I posted show the "rail dust." Salesman at our local parts store also knew about it and recommended a wheel cleaner (without any acid). I tried that as well and had no luck removing it at home. I suspect that I will need to use something with a mild acid, but I will let the pros clean it the first time. It has also been pretty sloppy driving up here, so I am not in a great hurry as long as there is no long term damage. Kind of freaky though when you see it on an aluminum panel!
Thanks Tarcher! I actually bought Clay Bar for my previous vehicle but never used it. I thought about trying it for this problem, and am glad someone else has had good luck with it. Vautti
Pictures I posted show the "rail dust." Salesman at our local parts store also knew about it and recommended a wheel cleaner (without any acid). I tried that as well and had no luck removing it at home. I suspect that I will need to use something with a mild acid, but I will let the pros clean it the first time. It has also been pretty sloppy driving up here, so I am not in a great hurry as long as there is no long term damage. Kind of freaky though when you see it on an aluminum panel!
They say wheel cleaner because they have iron removers in them, but there are products that are specifically marketed as iron removers that might be more effective. Clay bar, like mentioned above, are also used to remove that type of deposit. I would NOT use an acid wheel cleaner on the paint work, they are nasty.
The iron remover, if effective, would require the least amount of follow up on the paint. Only requiring a new coat of wax or sealant. If a clay bar is used, it will need to be polished after, then followed by a wax or sealant.