Sync has stopped working
Thread Starter
|
Logistics Pro
Joined: Jun 2010
Posts: 4,961
Likes: 260
From: East KY
Sync has stopped working
I have a 2011 F-150 FX4. The Sync functions have completely stopped. When I press the phone or talk button, nothing happens. What have I done? How do I get it going again? Thanks in advance.
Cargo Master
Joined: Nov 2011
Posts: 2,946
Likes: 11
From: Northern California
Is it a MyFordTouch system? Have you updated the software at all? Also have you tried removing the phone and repairing it? There is a procedure for a master reset but I don't know that you need to do all of that yet. If that doesn't work here is the reset: (These resets of course put everything back to the factory setting bear in mind.)
https://owner.ford.com/how-tos/sync-...ter-reset.html
that is of course if you don't have the MyFordTouch screen.
If you do here is a quick way to reset the Sync.
https://owner.ford.com/how-tos/sync-...ter-reset.html
that is of course if you don't have the MyFordTouch screen.
If you do here is a quick way to reset the Sync.
Thread Starter
|
Logistics Pro
Joined: Jun 2010
Posts: 4,961
Likes: 260
From: East KY
Thanks so much for the help. I am going to bookmark those instructions. It is not the MyFordTouch system. For whatever reason, it started working on my way to work this morning. I have absolutely no clue why it's working again now. I think it decided to take a long 3-day weekend vacation. 
Laughing Gas
Joined: Feb 2004
Posts: 1,200
Likes: 4
From: Ottawa, Ontario Canada
next time try pulling the fuse & just leave it out for a few minutes and chances are it will be fine. SYNC has a brain fart once in a while...was poorly tested and released too soon, has many flaws.
Cargo Master
Joined: Nov 2011
Posts: 2,946
Likes: 11
From: Northern California
Thanks so much for the help. I am going to bookmark those instructions. It is not the MyFordTouch system. For whatever reason, it started working on my way to work this morning. I have absolutely no clue why it's working again now. I think it decided to take a long 3-day weekend vacation.
Cargo Master
Joined: Nov 2011
Posts: 2,946
Likes: 11
From: Northern California
I have to agree with you that SYNC is not a very good system. I am constantly resetting the ambient light to the color I want because it seems to reset itself to the default setting of blue all the time.
It is a really clunky system just like Windows Millennium was...and of course this is a Microsoft product!
Apple would have a much better design and functionality IMO.
Trending Topics
Postmaster
Joined: Jun 2014
Posts: 2,775
Likes: 7
From: Lewisberry, Penn
On my Fiesta it sometimes completely fails to function and then the next time I restart the car it's fine. No idea why.
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make
Brett Foote
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!
Michael S. Palmer
Ford's 2001 Explorer Sportsman Concept Looks For a New Home
Verdad Gallardo
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
10 Most Surprising 2026 Ford Truck Features!
Joe Kucinski
Top 10 Ford Trucks Coming to Mecum Indy 2026
Brett Foote
5 Best / 5 Worst Ford Truck Wheels of All Time
Joe Kucinski
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
Prince Valium gave you some great information! You can also check here for SYNC updates: https://owner.ford.com/tools/account...p-to-date.html
Here you can find the master reset instructions for SYNC with out MyFord Touch: https://owner.ford.com/how-tos/sync-...ter-reset.html
Whitney
Freshman User
Joined: Oct 2013
Posts: 47
Likes: 6
Welcome to the forum Ohenry!
I have to agree with you that SYNC is not a very good system. I am constantly resetting the ambient light to the color I want because it seems to reset itself to the default setting of blue all the time.
It is a really clunky system just like Windows Millennium was...and of course this is a Microsoft product! Apple would have a much better design and functionality IMO.
I have to agree with you that SYNC is not a very good system. I am constantly resetting the ambient light to the color I want because it seems to reset itself to the default setting of blue all the time.
It is a really clunky system just like Windows Millennium was...and of course this is a Microsoft product!
Apple would have a much better design and functionality IMO.I simply gave up on Sync and just started listening to SiriusXM. Trying to use my phone, or even just flash drives with MP3 files, is an exercise in frustration.
I had a 2011 Silverado previous to this Ford, and the stereo just worked. Nothing fancy, no voice recognition, but it worked. Every time. Plug in a flash drive, play music, easy peasy.
But aside from Sync, I like just about everything on the Ford better. The 5.0L V8 is faster and gets better gas mileage than the 5.3. The AC works better (but not as good as my old 2005 Tahoe). Is that because of the refrigerant they're using these days? No modern cars seem to have as good an AC system as the ones from a decade back.
Senior User
Joined: Jan 2015
Posts: 305
Likes: 14
From: Louisville, KY
[QUOTE=FordIVTteam;15655133]Hey guys,
Prince Valium gave you some great information! You can also check here for SYNC updates: https://owner.ford.com/tools/account...p-to-date.html
I just installed an update for my 2013. The install went ok; hopefully there are some good updates! I'm having difficulty downloading the file on the jump-drive back to Ford though. I can't get the correct file to select; weird! Hopefully that won't keep the update from working well.
Prince Valium gave you some great information! You can also check here for SYNC updates: https://owner.ford.com/tools/account...p-to-date.html
I just installed an update for my 2013. The install went ok; hopefully there are some good updates! I'm having difficulty downloading the file on the jump-drive back to Ford though. I can't get the correct file to select; weird! Hopefully that won't keep the update from working well.
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
[QUOTE=eriebasin;15656399]
Hi eriebasin,
No worries; submitting the confirmation is not a requirement for SYNC to function properly. It just ensures that we send you the correct updates in the future.
As an alternative, you can run a Vehicle Health Report which will update your account and our records with your latest SYNC version.
Check out the steps here: https://owner.ford.com/how-tos/sync-...avigation.html
Let me know how it goes.
Whitney
Hey guys,
Prince Valium gave you some great information! You can also check here for SYNC updates: https://owner.ford.com/tools/account...p-to-date.html
I just installed an update for my 2013. The install went ok; hopefully there are some good updates! I'm having difficulty downloading the file on the jump-drive back to Ford though. I can't get the correct file to select; weird! Hopefully that won't keep the update from working well.
Prince Valium gave you some great information! You can also check here for SYNC updates: https://owner.ford.com/tools/account...p-to-date.html
I just installed an update for my 2013. The install went ok; hopefully there are some good updates! I'm having difficulty downloading the file on the jump-drive back to Ford though. I can't get the correct file to select; weird! Hopefully that won't keep the update from working well.
Hi eriebasin,
No worries; submitting the confirmation is not a requirement for SYNC to function properly. It just ensures that we send you the correct updates in the future.
As an alternative, you can run a Vehicle Health Report which will update your account and our records with your latest SYNC version.
Check out the steps here: https://owner.ford.com/how-tos/sync-...avigation.html
Let me know how it goes.
Whitney
Senior User
Joined: Feb 2013
Posts: 266
Likes: 0
From: Idaho
One of the times was a blown fuse on the radio display fuse.
Thread
Thread Starter
Forum
Replies
Last Post
philcomm
Audio & Video Systems, Navigation, Satellite Radio & Mobile Electronics
2
Apr 28, 2012 09:13 AM