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Regular Sync Pandora App... Won't load

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Old Jul 9, 2019 | 01:24 PM
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Regular Sync Pandora App... Won't load

So I can't get my Sync system to load Pandora. Turned the app on, every time I open it it just says buffering. I thought at first it was my crappy service area, but at work I park a couple hundred yards from a cell tower so I have full 4g service. Any tricks to get it to work? Or do I need to do a factory reset?
 
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Old Jul 10, 2019 | 02:52 PM
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Originally Posted by ToMang07
So I can't get my Sync system to load Pandora. Turned the app on, every time I open it it just says buffering. I thought at first it was my crappy service area, but at work I park a couple hundred yards from a cell tower so I have full 4g service. Any tricks to get it to work? Or do I need to do a factory reset?
It’ll never hurt to do a Master Reset on the SYNC system as well as powering down your phone and restarting it as well.
 
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Old Jul 11, 2019 | 08:04 AM
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Mine does this intermittently. Only way I have found around it is to go to Audio screen, set source to the phone, turn on Pandora on the phone and start it playing, wait 10 or 15 seconds, and THEN select the Pandora app. The audio will stop for a second, and it will switch to the Pandora app.

The Sync Pandora app randomly locks up and does weird things like announcing (over the music) that it has stopped, do you want to restart it.... I think Ford's Sync implementation of the Pandora app does not work well with my Pixel2. My wife's Samsung does not seem to have these same issues nearly as often.
 
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Old Jul 11, 2019 | 08:55 AM
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I haven't reset it yet, but I can't get the app to work in Sync. I can play whatever through the phone on bluetooth, which is fine. Just annoying it won't work, truck is only 2 years old, come on, lol
 
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Old Jul 17, 2019 | 07:41 AM
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For the record...

Reset Sync. Now the app won't even show up. I need to look into updating it. I may just do the Sync 3 swap instead. Sync doesn't work as well as my Sync 2 did in my SHO.
 
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Old Jul 17, 2019 | 07:57 AM
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Are you sure its not the phone? Can you try pairing with a different phone and see if Pandora app works?
 
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Old Jul 17, 2019 | 05:47 PM
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Originally Posted by ToMang07
For the record...

Reset Sync. Now the app won't even show up. I need to look into updating it. I may just do the Sync 3 swap instead. Sync doesn't work as well as my Sync 2 did in my SHO.
SYNC 3 is far superior to SYNC 2 MFT.
 
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Old Jul 17, 2019 | 05:51 PM
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Originally Posted by ToMang07
For the record...

Reset Sync. Now the app won't even show up. I need to look into updating it. I may just do the Sync 3 swap instead. Sync doesn't work as well as my Sync 2 did in my SHO.
A couple of questions.

What type of phone are you using? Android, or iOS

Are you using USB?
 
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Old Jul 17, 2019 | 07:01 PM
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Android. S9. And no, bluetooth.

Originally Posted by GABAR
A couple of questions.

What type of phone are you using? Android, or iOS

Are you using USB?
 
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Old Jul 17, 2019 | 07:03 PM
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Originally Posted by alabamatoy
Are you sure its not the phone? Can you try pairing with a different phone and see if Pandora app works?
Pretty sure. The app at least showed up before, reset and now it won't come up at all.
 
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Old Jul 18, 2019 | 12:56 PM
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Originally Posted by ToMang07
Android. S9. And no, bluetooth.
Does it work through USB or have you tried it that way.
 
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Old Jul 18, 2019 | 01:15 PM
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Originally Posted by GABAR
Does it work through USB or have you tried it that way.
Haven't tried, too many cables in the truck already. More soon with the plow mount. I updated it to the current "newest" version, I haven't had a chance to even pair the phone yet. I'll probably play with it tonight.
 
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Old Jul 19, 2019 | 06:53 AM
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Tried again last night after work, app showed up, tried to connect, nothing. Shut it off and back on and it's gone again.

I can still play from the phone, it's just annoying that the app won't work.
 
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Old Jul 19, 2019 | 08:06 AM
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Originally Posted by ToMang07
Tried again last night after work, app showed up, tried to connect, nothing. Shut it off and back on and it's gone again.

I can still play from the phone, it's just annoying that the app won't work.
Well, if you get a chance this weekend to try via USB, and if it works, then more than likely you have an APIM problem.
 
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Old Jul 19, 2019 | 06:08 PM
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USB changed nothing.
 
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