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Old Feb 21, 2014 | 12:35 PM
  #76  
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Yeah, it could be one or the other.
high failure depleting stock or low failure reducing inventory.

Nobody wants to keep much of an inventory these days regardless of the industry. It's costly- a business pays 30 cents on the dollar for every item stocked in inventory. Unless an item is turned over routinely companies prefer to have the OEM stock it. Problem is the OEM doesn't want to hold the inventory to support the retailers either. As inventory becomes obsolete due to shelf life, revision change, model year end etc who gets left holding the bag? Low use parts are removed from stock and high use parts are carefully managed to keep the quantity levels as minimal as the usage predicts. If usage decreases the system drops back the quantity. An uptick in usage and the system can's support it.
I work on cars as a hobby routinely, it seems my local NAPA store is always out of parts these days. I get the familiar "sorry, don't have it in stock but I can have it here tomorrow". That's why I am starting to buy more and more online..I can get it next day too! It's unfortunate because I prefer to buy local but what are ya gonna do.

Anyway, back to the topic. My guess (hope) for the Nationwide back order is due to the reasons I mention above and not excessively high demand.
 
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Old Feb 21, 2014 | 12:47 PM
  #77  
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Maybe they are busy making the new fuel system for the 2015s and forgot about us gen 1s already ...
 
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Old Feb 21, 2014 | 12:49 PM
  #78  
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Maybe! Whatever it is they just need to pump injectors out, those things always seem like they make only a set amount and then in the later years we get stuck with remans only
 
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Old Feb 21, 2014 | 01:08 PM
  #79  
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Originally Posted by Tofan
They do keep a cache of parts but the warranty part doesn't come into play. Most of the time when they warranty an item they order the part and send the broke one to Ford.
Why would warranty not have an effect on parts inventory that's in short supply?
They have to give priority to a warranty claim vs a retail purchase.
In the computer industry, warranty is a contract.
I'm assuming, but it would also make sense, that vehicle manufactures use similar ideas.

A few years ago there was a hard drive shortage.
You couldn't buy hard drives retail for upgrades, etc..
Next in line were new builds but even those were delayed.
Dell, for example, wouldn't even sell hard drives for upgrades because they had to keep an inventory of hard drives for warranty claims.
Some of my servers and disk arrays have four hour repair contracts.
If Dell is out of hard drives because they sold their inventory and I have a failed storage array, I would not be too happy.
 
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Old Feb 21, 2014 | 06:05 PM
  #80  
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Originally Posted by Bobbykjl
Yeah, it could be one or the other.
high failure depleting stock or low failure reducing inventory.

Nobody wants to keep much of an inventory these days regardless of the industry. It's costly- a business pays 30 cents on the dollar for every item stocked in inventory. Unless an item is turned over routinely companies prefer to have the OEM stock it. Problem is the OEM doesn't want to hold the inventory to support the retailers either. As inventory becomes obsolete due to shelf life, revision change, model year end etc who gets left holding the bag? Low use parts are removed from stock and high use parts are carefully managed to keep the quantity levels as minimal as the usage predicts. If usage decreases the system drops back the quantity. An uptick in usage and the system can's support it.
I work on cars as a hobby routinely, it seems my local NAPA store is always out of parts these days. I get the familiar "sorry, don't have it in stock but I can have it here tomorrow". That's why I am starting to buy more and more online..I can get it next day too! It's unfortunate because I prefer to buy local but what are ya gonna do.

Anyway, back to the topic. My guess (hope) for the Nationwide back order is due to the reasons I mention above and not excessively high demand.
I hear ya there. Around here we refer to NAPA as never any parts available. lol
 
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Old Feb 21, 2014 | 06:46 PM
  #81  
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Originally Posted by kper05
Why would warranty not have an effect on parts inventory that's in short supply?
They have to give priority to a warranty claim vs a retail purchase.
In the computer industry, warranty is a contract.
I'm assuming, but it would also make sense, that vehicle manufactures use similar ideas.

A few years ago there was a hard drive shortage.
You couldn't buy hard drives retail for upgrades, etc..
Next in line were new builds but even those were delayed.
Dell, for example, wouldn't even sell hard drives for upgrades because they had to keep an inventory of hard drives for warranty claims.
Some of my servers and disk arrays have four hour repair contracts.
If Dell is out of hard drives because they sold their inventory and I have a failed storage array, I would not be too happy.
Do they have to give priority to a warranty claim rather then the guy wanting to buy it from them at $150 over what it cost? I don't know, but I do know that speaking with my dealer that the warranty part doesn't come into play with the parts that they cache. Rather how often said items are needed either by replacement on a person's vehicle that was brought in, or the guy who does everything himself. Also you have a Warranty with FORD, not the dealership. I also think that if that was EVER the case no company would say "Sorry we sold all of our parts, so we can't fix your equipment until such date". They will simply say that the part is on backorder and leave it at that.
 
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Old Feb 21, 2014 | 06:54 PM
  #82  
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I'm no parts guru, but it doesn't make sense to me that there would be any difference when considering parts for warranty or customer-pay. There are numerous warranty repairs that are carried out with in-stock parts at the dealer doing the service. And from the way my service manager described the system when they replaced my ring and pinion, the warranty procedure involves them ordering the parts, performing the work, and then submitting the claim to Ford for reimbursement. Meaning the Ford parts supply chain has no clue that the part is needed for warranty work.
 
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Old Feb 21, 2014 | 07:22 PM
  #83  
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FYI........when one gets out of warranty, we seldom see them any more. So, the majority of work we do is warranty.
 
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Old Feb 21, 2014 | 07:43 PM
  #84  
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Originally Posted by Tofan
Do they have to give priority to a warranty claim rather then the guy wanting to buy it from them at $150 over what it cost? I don't know, but I do know that speaking with my dealer that the warranty part doesn't come into play with the parts that they cache. Rather how often said items are needed either by replacement on a person's vehicle that was brought in, or the guy who does everything himself. Also you have a Warranty with FORD, not the dealership. I also think that if that was EVER the case no company would say "Sorry we sold all of our parts, so we can't fix your equipment until such date". They will simply say that the part is on backorder and leave it at that.
There will be no difference on delivery for warranty vs. customer pay.

Ford has an internal policy that they will support parts up to 10yrs out of service (i.e. they will endeavor to have every part that can be ordered for vehicles up to 10yrs old)
 
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Old Feb 21, 2014 | 07:51 PM
  #85  
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Originally Posted by BigF350
There will be no difference on delivery for warranty vs. customer pay.

Ford has an internal policy that they will support parts up to 10yrs out of service (i.e. they will endeavor to have every part that can be ordered for vehicles up to 10yrs old)
Uh oh.....6.0 guys are running out of time! Tick, tick, tick...literally! LOL
 
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Old Feb 21, 2014 | 07:53 PM
  #86  
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Thats good to know that they will be able to still have parts for my truck in 2023! I plan on keeping this rig for a good long while and then giving it to my son whenever he is born. Then I can get a new one!
 
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Old Feb 21, 2014 | 08:00 PM
  #87  
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All manufactures are required of this (automotive). I believe it is a requirement from the feds.
 
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Old Feb 21, 2014 | 08:43 PM
  #88  
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Well my assumption was incorrect.
This obviously wouldn't work if Ford doesn't know why the part is being ordered.
It seems silly to me that warranty parts aren't a priority because it's an agreement that our trucks will be repaired.
I guess it doesn't say that our trucks will be repaired in X amount of days.
 
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Old Feb 21, 2014 | 08:50 PM
  #89  
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Originally Posted by kper05
I guess it doesn't say that our trucks will be repaired in X amount of days.
That's the caveat! lol
 
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Old Mar 4, 2014 | 10:48 AM
  #90  
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Update ! Well it has been a month in shop and received call today of still no parts and no clue when they may get them in. Guess Ford has used them all. Im pretty sure after this I may be ready for another name brand truck.
 
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