I guess they have 350 800 plenty of pulling power stock and if you want it's very easy to delete. I have 22000 on a 11 now and I'm on the 2nd set of tires, how much more do you need I can't keep the back tires from spinning

 

My bad, I understand Crazy 001 I guess I let my emotions boil over, it wont happen again.

 

Wow. This is Dejavu.

Haven't you heard, this is an "enthusiast" board and enthusiasts don't like negative stories about that which they are enthusiastic. Go away now. We need to put our heads back in the sand, after all there are two sides to every story.

Personally, I've become less and less enthusiastic about dropping 60k on one of these beasts this year. Doesn't seem like a great gamble at this point. Instead, motor problem = costly repair vs insurance claim and higher rates. Even if their truck is the best on the market, if the company won't stand behind it to the tune of tens of thousands of dollars, maybe I should buy a beater this year to hold me over until Chevy or Dodge improve their lineup.

Wonder if FMC would cover this crap if you bought their extended warranty or if they would give you the finger regardless?

 

Media might be a good idea. HMMMM>>> They did say my filter was damp, or wet. I did drive in fog, but it was 7 weeks ago!!! I have 2 of these 6.7 , both King Ranch, but I guess they are not long for my garage??? Just very dissapointed in Fords' lack of responsibility.

 

This wasn't what I expected.
That engine rusted while it was sitting torn apart in that shop, according to your details.
I thought Ford was going to replace this for you.
Another member is correct, they are being consistent.

It's been said before, Ford has a side to these stories also but I wish they would explain themselves to the owners.
Did the FSE explain anything to you other than what you already knew?

 

This is bad but don't forget, this is another situation where 80% of the problem is the servicing dealer and how they have handled it, handing ford. 20% stake in something.

Another consistency here is that the dealer service moved slowly and in decisively. Unfortunately a lot of diesel techs are overworked and hurried by management.

I hope things get better for the op. it would be nice to know what really happened.

 

Question I want to know is, if you fill up at a place, and you get 8-10 gallons of water causing the engine to fail, is Ford responsible for that too?

 

Wow, someone else gets it...and you would still get the finger...

Kper said:

"This wasn't what I expected.
That engine rusted while it was sitting torn apart in that shop, according to your details.
I thought Ford was going to replace this for you.
Another member is correct, they are being consistent.

It's been said before, Ford has a side to these stories also but I wish they would explain themselves to the owners.
Did the FSE explain anything to you other than what you already knew?"

Oh, yes, the other side of the story excuse rises again. Total nonsense, at least in my case. I candidly presented both sides in all my writings. This seems to be a very similar situation. Ford had no other side to present. They likely have none here either.

Vince said:

"Question I want to know is, if you fill up at a place, and you get 8-10 gallons of water causing the engine to fail, is Ford responsible for that too?"

I would agree with Vince on the copious quantity of water scenario. In fact, there is a guy in Ohio who contacted me personally because he had a HPFP issue that was denied by Ford. He admitted that he had received a bunch of water somehow. He had multiple WIF warnings in succession. I advised him to call his insurance company. I have never asked Ford to stand behind a repair that is not manufacturer defect. I had no water. This has been well documented. It appears that the OP has had no water issues either. In fact, I have not seen him mention a HPFP issue caused by water anywhere in this thread.

This owner is also getting the big Ford cheese weenie. They should be ashamed of themselves. The lost sales are beginning to pile up over this unnecessary abuse of the very people who keep Ford in business. Shame on Ford...They are cheating not only the hard working public who spend their money on their product...but they are also cheating the investors over needless lost sales...

Sorry...no Pep Rally here..

Kumbaya

 

When a pipeline suspects moisture contamination, do they destroy thousands of gallons of fuel? No. They add emulsifiers. When a station suspects fuel contamination, what do they do? Emulsifiers. When a customer suspects fuel contamination, do they drop the tank, flush the system, replace all fuel related components? Again, no. They add "HEET" or other water dispersants or emulsifiers. I've had them in here with little to no water in the trap, but fuel that looks like muddy water. Where do you draw the line? I've had them in here after putting diesel in their DEF tank and call us thieves for not warrantying the repair. Where do you draw the line? Rust internally in the fuel system is caused by one thing, and its long term exposure to it.

 

I never had a water in fuel light, or any indication that anything was wrong. Not even a check engine light. It just started missing, ran for about an hour, at a reduced speed, then died. I agree the dealer probably added to the verdict, all I know is I will NEVER buy another Ford, and will get rid of both of mine and the six at my business. I know it won't make any difference to Ford, but I'm really pissed and disappointed in Ford, as well as my dealership. Thank you guys for all the input and help. I really thought the info ya'll gave me was going to help me win this one. I know one thing for sure, I never even got close to water, and I will never be a Ford man again!!

 

you will likely have issues with other diesels from the other manufactors too.

Switching to a gas motor may help till there are re-designs.

 

Scott

The evidence is just not there that GM and Dodge are disallowing warranty claims in the same manner as Ford. I am not the only one that posts here that knows that there is a pile of failed Bosch CP4 HPFP's from GM DuraMax's sitting next to the big Ford pile at Bosch.

The difference is simple. GM is warrantying the failures with no fanfare. The OP's situation is actually worse than mine, if that is possible. He has not mentioned any HPFP water issues in his posts. He talks about the dreaded broken valve problem. It does not take Sherlock Holmes to figure this one out...but Ford is consistent...and wrong...again...Shame on Ford

Kumbaya

 

Sad story to hear, even if it was an isolated incident. I agree with an earlier poster that if they used cylinder rust as a determinant, it sounds fishy as any oxidation would likely require exposure to the outside atmosphere. This can occur quickly, but typically not until you open the motor.

Get the parts used to make the determination. Get the determination in writing from Ford. Get a second opinion from an experienced source. Take it from there.

It appears that nobody, at least nobody that has posted on this forum and had warranty issues, has had the resources or time to push back just because it is the right thing to do. Indeed it may be easier to let the insurance company cover the cost and take the lead in any resistance, and I don't blame anybody for making that choice. However, I'm guessing that I would be so mad that reason would get overcome by rage.

I have a truck on order, and was going to just pay for it. However, I'm now thinking that financing through Ford might give me some leverage that I might not have if the company has already received full payment for the truck. Hmmmmm...

 

With respect, it's not an excuse.
Each issue has the potential to be different.
You did provide as much detail as I think was possible in your horrible experience, Rick.

The OP reported the dealer said he "drove through water."
He didn't report that there was water in fuel so is why I thought this was to be a warranty replacement since the OP said he didn't drive through water.
I need to go back and reread all of this though.

 

I see what you're getting at, but in the event of a non-warranty failure this won't help you even a little bit. It's been tried and demonstrated before that the folks handling warranty claims could care less with what happens at Ford Credit. It is a completely separate department within the company and responsible for their own profits. You would lose your credit rating and your truck, and there's not much more to it.

This story does look bad, but there is always more to it than what can be posted on the internet. I know that if it were my truck I'd be furious beyond words though.

Seriously randito, good luck with this and I hope this gets taken care of soon!