While I appreciate your concerns, my dealer (s) both of them are very competent. The issues I have along with the large number of respondents on the JD survey and several on here have issues with Ford, not the dealers and their techs. Those people try hard for the most part again based on my experiences and obviously many others. Anyway I don't want to waste any more time with you, your position is very clear as is mine.

 

I have mentioned several times here before and I guess I will say it one last time. I have access to 21 of these trucks from job 1 and job 2 and many different dealers.(2011 6.7's in various configurations)

-All 21 have expirienced some various forms of transmissions problems - or at least complaints of the transmissions not shifting to peoples expectations.
-19 of them have had at least some form of CEL light/NOX issues, some worse than others.
-4 have had def related issues(mostly pumps)
-more than half have complained of poor percieved quality, rattling doors being a common issue
-3 of the 21 are duallies, all 3 complain of a shuddering issue while towing

Next couple of tidbits you can take for what it is worth...

-I work out with a certified Ford Deisel Tech, and he said (amounst other things) that he had as many as 40(!?) new 6.7's waiting on a list for next generation sensors. He compared the 6.7 launch to the 6.0L of 03.
-A close friend of mine owns Deisel Performance Specialists in Calgary, AB. He sees a ton of new truck owners everyday from every manufacturer. He said stay away from these for now, and that large oilfield companies (who buy trucks 100 at a time) have stoped buying the new Fords till issues get worked out.

This all comes from myself who is not a complainer, and in fact is a diehard Ford man for 20 years. I love many things about the truck, But don't tell me they don't have wide spread issues. You take it all for what it is worth. If you have a good one with minimal problems, that is great. I am happy for you.

 

18,000 miles, zero issues here.....The transmission works awesome.....Half of the miles are towing a TT.

 

Ford sent us notification of the JD Powers survey. It was expected. With the introduction of several new powerplants and transmissions, they new that there would be unfavorable surveys because of manufacturing problems, part supply problems, and tech education issues. It has always happened whenever new products are released. GM and Chrysler had the same unfavorable drops in ratings. The F150 is still up there though.

 

The majority of the complaints have been from northern climates. Down here, virtually none.

 

The complaints are from all over the USA and Canada based on what I see and the JD Power survey backs it up. The issue is really very simple Ford pushed a great idea out the door without sufficient real world testing or the testing they did was flawed. Its same repeated issues CEL on and off, transmission shifting, DEF limp modes, NOX time after time vehicle after vehicle. The Ford apologists can repeat whatever company line they like, in the real world the truck has issues.The dealers and their techs are stuck cleaning up Ford's mess. As I have said, as have others if you got a good one i'm happy for you! Those who take issue with my experiences and opinion I could care less. Maybe 2012 will bring about a truck ready for everyone not just the lucky ones.

 

WOW, now that's enlightening..................

 

116 issues per 100 vehicles. Yup that's customer satisfaction at it's finest. Now 21 Tranny issues out of 21 vehicles. 19 of 21 with CEL issues. Yup nothing but isolated instances for sure.

Baghdad Bob should be along shortly.

 

Ok, I get it, RV Net opened the flood gates............

 

The tech's that are here I do respect along with many members, such as you Rick.
They say there is a lack of issues and that's certainly true if you look at the over all scope. I believe them.
That means a large number of dealers see very few or even no issues by the time you add up every dealer in the USA and Canada.

Of the problems there are, those have been spread out among many dealers so no one dealer has been overwhelmed with issues.
Now those of us who are in this few category with crappy shifting shouldn't have crappy shifting.

I have a good dealer. I have flashes. I have video proof. My dealer is swimming in my documentation.
They contact FoMoCo and "there's no issue" because a CEL would display after all of this.
I don't work for Ford so I don't know how to fix this.
I'm just a customer who wants a Ford truck.
In my case, a single sporadic issue is difficult to fix and I understand that but it doesn't make it any less real.

I'm the problem child for my area.
I see more on the road (6.2L, 6.7L) here weekly and I don't see those at the dealer when I'm there so more proof to the few with issues.

I really like this truck, I want it to be the best truck out there and I continue to drive it but it isn't too much to ask for FoMoCo to keep working on this issue so the dealers have something else to try and lets resolve this.

 

kper05 I fully agree with what you said.

 

Sync sinks Ford in J.D. Power quality ratings - Jun. 23, 2011

 

Of course we all know that Microsoft doesn't have problems!

 

No problem I'm glad I could enlighten you, it must be very dark for your head way up there. Of course I mean in Florida

 

I agree ...............same article...........

"New models score lower: For the first time since 2007 newly introduced models from all automakersscored lower, on average, on the Initial Quality survey than last year's round of new models. Last year 17 all-new or redesigned models ranked at the top of their respective segments. This year, only seven did.
Problems with new technology was one cause of trouble for new models, another was unsatisfactory engines and transmissions."