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Old May 7, 2009 | 06:04 PM
  #46  
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Originally Posted by cookie88
The thought did cross my mind.....but it's not like he called anybody an taH ssA or anything serious like that.
I'm the king .... (step aside )....
 
Old May 7, 2009 | 06:50 PM
  #47  
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Originally Posted by golfert444e
Glenn~

I understand your frustration, especially regarding the reliability of modified vehicles. You probably had none of these problems when your truck was stock making ~165rwhp.

We are constantly improving our products, refining our machining techniques, developing new products, etc...are you insinuating that every time we improve upon an existing product, that I call each and every customer to solicit another "upgrade" to their existing product?

I guess that you've only ever bought one vehicle (computer, laptop, stereo system, hamburger) in your life, and every 9 months when the manufacturer introduces a new model, that they upgrade you for free.

That must be very nice for you.

I really have no idea as to what exactly was wrong with the wiring on your fuel system. The only change that we have made to the wiring of our OBS fuel systems is changing the relay trigger wire from the alternator to pin#24 on the 42pin engine wiring harness.

If you need updated instructions, shoot me an email and I'll reply with our latest instructions.

take care~

Dave

dave@swampsdiesel.com
I never asked for any thing free. I simply wanted some verbal help, a common curiosity after purchasing a product two months proir. Your voice message center was full and you ignored my emails. Two months time, yes I expect you to email or call and say Glenn, we found some problems and I think you should do this. The right way to treat a customer, not ignor them for a month. Again, I didn't ask for anything free and you show your intelligence by insulting me about hambergers!! You knew exactly what was wrong with my wiring because after a month of bugging the heck out of you, you finally called and recommended another way of doing it. Don't insult my intelligence by these lame remarks. You didn't provide any customer service, just admit it and take responsiblity for your actions. Or, I guess you can keep on trying to cover up a stituation where you are wrong. Your call. I would be interested in the opinions of the friendly FTE readers. My gut feelings, they are on my side. Boy, all this typing makes me hungry, I think I'll go out and get a hamburger, one that I will pay for and leave a tip, if the service is good.

KevinC, I want to apologize to you for all this on your thread. I don't feel I was but do think I took the wind out of your subject. Again, I apologize for my venting to a very poor business man who is trying his best to make me look like an idoit and himself look good.

Action4478, I crossed that line, your right. I brought my last two responses down a couple of notches, thanks.
 
Old May 7, 2009 | 07:24 PM
  #48  
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Originally Posted by Action4478
I'm the king .... (step aside )....
Ricks going in.......
 
Old May 7, 2009 | 08:21 PM
  #49  
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Glenn its okay, nice to see I'm not the only one who got the shaft. But I wasn't tryin to start a pissin match over the computer, just lettin our users know what some companies are up to.

And Dave, I was asking if there was a tool not for a smart comment. But your probably right, I'll go use my tape measure, what should they be? A c hair under 3/16!?! I'd come off a little less hard if I were yoy, turbo99 about put you out of business in 01' with a bad thread against you.
 

Last edited by KevinC.; May 7, 2009 at 08:27 PM. Reason: typo
Old May 7, 2009 | 10:52 PM
  #50  
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Originally Posted by BlueMule
Bad day Dave?

I'm sure that last comment did wonders for customer relations.
Rodney, I don't know how I missed that comment but, as they say, that's priceless!!!
 
Old May 7, 2009 | 11:51 PM
  #51  
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Originally Posted by KevinC.
Glenn its okay, nice to see I'm not the only one who got the shaft.
HOW, exactly did YOU get the shaft, again?!?Against my advice, you BOUGHT a set of cores to send in. Upon tear down, I called you, informing you that your parts were junk. I offered to replace them at your cost. You declined saying that you would swap them for another set. I shipped back a set of cores. I shipped you you single shot junk P&B's. So what, exactly are you "out" on this non-transaction?

But I wasn't tryin to start a pissin match over the computer, just lettin our users know what some companies are up to.
Again...what do expect me to do?

You sent in chit cores. I declined building a set of injectors that *I* would have to stand behind with junk parts. End of story.

I guess I could have built a half-assed set of injectors with your cores, returned them to you...maybe you wouldn't have noticed the imbalance...maybe you would've...then what?

You call me with "injector problems"...I go back through the tear down, build, & flow sheets to see that we didn't replace anything with new parts, and they are junk...

then what? Of course it's *my* fault for letting that set go out the door with my name on the box..no thank you.



And Dave, I was asking if there was a tool not for a smart comment. But your probably right, I'll go use my tape measure, what should they be? A c hair under 3/16!?!
they are 6.0mm you'll have to figure out how many zeros.

I'd come off a little less hard if I were yoy, turbo99 about put you out of business in 01' with a bad thread against you.
Correct. We have worked hard to overcome that, and I'm very pleased to say that Turbo99 has recommended us to others recently...even after all that history.

Kevin~

look at this from MY perspective.

Let's lay it out there...

We do our 150cc single shots for trade...anyone that sends in 2 sets of AA cores, will receive back a set of "Baby's" at no charge. We are trading our labor in modification, machine work, o-rings, flow testing, & 2 year WARRANTY for a set of "core" injectors.

Let's say you had sent in the set that are in your truck right now...probably decent enough cores to build a nice flowing set of injectors, with the parts inside of them with some careful machine work...

so, let's say that *I* mod them, return them to you...and then you later send in your "other" cores...the ones I just told you were junk.

2-3 weeks go by...I finally get the cores in...another week or two goes by until we tear them down...and what would I have found? Junk *** cores...not suitable for our purposes.

So, what do I do? I call you and say...hey dude...your cores you sent in were chit...to complete our "trade/deal" in good faith...*I* was to get a rebuildable set of cores...

...of course...seeing how your mistrustful attitude is now (when you have the F'n parts IN YOUR HANDS)...am I to believe that YOU would just say...oh, my bad...sorry Dave...what can I do to make this deal fair on YOUR end?!?

sure.

"I" am the bad guy, Kevin. "I" was out to "screw" you, by just GIVING you a set of injectors...and I would have gotten junk *** cores had you sent your other set in first...

in hindsight...I am surely glad that you didn't send your good set in first..then *I* would have truly been the one screwed...rather than you simply "feeling" scewed, LOL.

take care~

Dave

...and Glenn...it's one wire. It triggers the fuel pump relay off of the alternator (originally)...move it to pin #24 and move on....or better yet, reinstall your factory installed mechanical pump...that way there aren't any "icky/scary" wires to worry about.
 
Old May 8, 2009 | 06:28 AM
  #52  
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Seems like we got a little off topic, let's try and fix this. The whole reason I was mad is because I sent AA's and received back AD's. I could care less that you didn't build them.

And yes, I did say I would swap them with George. But, what if I didn't look inside them first and he did after I gave them to him?? That would look bad on me. Who is he going to believe stole his parts? A reputable company or a 22 year old? I undertstand you couldn't do the original deal, fine, but at least you should of sent back MY stuff.

And as was stated earlier, I'm good now that I got my AA's back. That's all I wanted. But your smart comment about measuring them fired me up last night.
 
Old May 8, 2009 | 06:30 AM
  #53  
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Dave,
I'm pretty sure the only reason Kevin is even mildly ticked is that he didn't get the injectors back that he sent in. If you would have returned to him the injectors that he sent in, I don't think he'd have a bad thing to say about you guys. Doesn't matter what you sent, what parts were good or bad, he feels you did him wrong because you didn't send back what he sent in.
I've dealt with plenty of people myself who have been through this with other companies and they all feel they were shafted.
You and I know that if the 8 Single Shot P&B's in the injectors he sent were shot, sending him Split Shot cores back makes no difference since it would cost him the same in the end to replace the P&B's anyway.

At least that's what I got from all of this...



EDIT: I guess Kevin beat me to it!
 
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Old May 8, 2009 | 06:36 AM
  #54  
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hahahaha, Jim, i am so glad i went with your injector kit and not have to deal with this kind of stuff.

-cutts-
 
Old May 8, 2009 | 08:36 AM
  #55  
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Dave, I can't believe your still in business with these smart comments. GROW UP!!!!!!!!!
I don't care if its one wire or a thousand wires, the point is there was NO customer service after the sale. Get it, I doubt it. Glenn
 
Old May 8, 2009 | 08:36 AM
  #56  
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Originally Posted by DZL JIM

EDIT: I guess Kevin beat me to it!
I'm glad you feel the same way as me.
 
Old May 8, 2009 | 09:28 AM
  #57  
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Alright.....looks like we know where everybody stands on the subject.
 
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