I'll have to admit........aldridgec has a point..............

 

Of course I talked to the dealership service advisor and he assured me that if I did not fix everything at once ($7,000+) I would be sorry later on down the road. Are you implying that I should be suspicous of the diesel shop because they did not try to sell me anything based on their evaluation? They seemed to have extensive knowlege and experience on the 6.0 issues. Just a guess but you work for a big Ford dealership don't you? If so I can see why you would be offended by my last post. I do not want to cast doubt on the ethical practices of all big dealership mechanics that was not my intent and I am sorry if I came off that way. If your point was "why believe the diesel shop over the dealership" I would have to say that it is just a strong gut feeling based the dealings I have had with each.

 

and that is the exact reason i said to do it, and then report the dealership service dept to the dealership owner, ford, and the better business bureau with both service estimates. if they tried to scam you this way, how many others did they do it to and get away with it??

 

The irony is I have seen the reverse of this happen as well. Places say something isn't wrong in order not to deal with it. Now in tough times such as these you wouldn't expect this type, but it depends. I'm not saying that this is the case here, but just be aware that some places don't screw people for trying to get too much work, but not doing enough.

 

No, I don't work for a dealership. I'm not offended at all. Like I said bud, playing devils advocate here asking questions that should be asked so all can better understand how to get a guage on how to trust a shop by examining your experience and feedback.

As pointed out in posts above, NOT pointing out things that need to be done can be just as bad as claiming excessive repairs. So in your case, I wanted to know why you trusted one estimate over the other. If perhaps, the diesel shop actually went out and explained these items to you, where they were and pointed out why they weren't bad. Additionally, why you assumed the dealer didn't drive the truck. If the dealer actually pointed out to you by actually taking you out to the truck to show any evidence to support their estimate.

These types of things go a long way to building customer trust, and an understanding as to what needs to be done. Many people don't know what they are looking at even if you show them. But not seeing it at all you are just taking someone elses word on it.

In a further sense, I am inquiring in defense of my industry as we have long fought the stigma of ripping people off.

 

So, would it be worth it at this point to get a third opinion?

 

I got rid of my 06 6.0 for this same reason - 1 dealer says you need a,b,c and the other dealer says d,e,f. Just was not worth the headache anymore. I had oil leaks, fuel injector issues, EGR, water in fuel sensor every 2 months blah, blah, blah. I own a gas now. Sorry I could not give you a better answer.

 

Wether you want to admit it or not this stigma (as you say) is based on fact. There are rip off dealerships as there are rip off private sector mechanic shops. It's been around since the invention of the car. Greed and deceit is a fact of life not a stigma! Seen it first hand too many times!!

Tim

 

It's called "human nature" and there isn't anyway to get rid of it.

 

Tex,
To me, when you say "Human Nature" it applies to all humans and as you know that is not the case.

 

It does apply to all of us. "Human Nature" is the capacity to do something or not do something, not rather or not we act upon it. If you act upon it, then you give into "human nature", but the capacity is there with us all. The acting upon "human nature" may or may not apply to us all, but it's with us all. Evolution has not come so far as to re-write that out of our "DNA".

Rather or not you like to think about it being greedy and deceitful is apart of "human nature" it is within us all. Greedy and deceitful may not be towards money, it may be towards other things and it may be on a scale that other people may not consider all that greedy or deceitful, but it is still there. I'm sure that if I were to look hard enough at everyone, I would be able to find an instance of greed and deceit from everyone. Now the extent of greed and deceit may be different and it also depends on how black and white you view things, but everyone on here I'm willing to bet has committed greed and deceit at one time and it need not be in relation to money. You can be greedy and deceitful and not be about money and also you have to think of greed and deceit in neutral terms(not good or evil or bad, but just "is") and maybe you'll be able to think of other ways you can be greedy and deceitful then just the negative ways.

 

I've seen it first hand period. Not just the automotive industry. There are crooks in all walks of life. There are those of us that are honest and will go the extra mile to do it. The assumption is you are going to get ripped off by letting someone else work on your vehicle, long before the assumption that there are honest shops out there.

I know it happens, doesn't mean I have to like it or accept it!

In fact I hate that it happens and am always interested in the customer perspective as to why one is more trustworthy than the other. Again, my concern is that there is always the likely hood (as I have seen this first hand too because of lazy techs) that legitimate and necessary services aren't being recommend.

 

That very much is the case, call it a stigma, prejudice, belief, inference. The attachment, and very concisely as you say it here, that it is not human nature but a problem with the automotive industry is crap. I can name you problems with honesty and integrity stemming from doctors, down to the mailman. How much each matters to the individual person is entirely subjective, but it happens everywhere, in all industries.

 

Jeez Tex,
If you read my post I said "To Me" I didn't state that you are anyone else had to have the same opinion. Gathering from your lenghty rampage I assume you have a degree in sociology? Another question you have given rise to in your statement: It is a predestined propensity of our DNA to have these faults instilled from our conception, what about the mentally impaired? Your confusing these choices in society as a chemical make up of humans and not a moral/social training. "Human Nature" is a social not biological function! Blue Eyes, Baldness, Height, Skin color, these are predestined by your DNA not greed!
Tim

 

Nope. I have B.S. degrees in Animal Science, Ag. Business and an M.A. in Economics and I minored in History for my first degree. You can't do squat with a sociology degree when it comes to earning a living.


Mentally impaired is a whole nother ball game. Doesn't mean that their propensity isn't there though. Depending on the retardation, the nueral pathways could be blocked, missing or any number of things.

No, "human nature" has been brought about by evolution, society tries to change that "human nature" thru laws. I can think of one clear cut example of this but it will make people on the board here angy I'm sure. Also if you look throughout history, things are done time and time again, no matter what the society, what the time period, they do the same thing over and over again, that is human nature. It seems to me you don't like the notion of being capable of being greedy or deceitful with regard to the negative aspects of those terms, but there are in everybody, and despite your upbring, you can be the polar opposite of what your exposed to.

There are different versions of greed. For instance, hording is a version of greed, hording money, hording food, hording whatever, that is a survival instinct, that is brought about thru evolution, now what your horde depends on the time, used to be food, or other necessities, as we got richer and the world change, it became other things, but greed is triggered by survival predominately, but there are other neurological motivations that are brought about by evolution.

Think about it, wars have always been fought over thing same thing resources for survival, survival is a part of "human nature" as any other animal. The resources have changed over time(women, land, food, energy), but the motivators are still the same greed for more resources to survival. The bare bones of survival of the fittest has to do with "greed".

I can go on and on, unfortunately, I don't think the OP intended for the thread to get this far off subject, however, I could very much so go on.