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Mar 16, 2008 | 09:21 AM

#16

FTE Ken

Post Fiend

Joined: Jan 1997

Posts: 23,165

Likes: 18

From: Enjoying the real world.

If it were me I'd call the dealer you bought it from before calling SCT. The dealer should be the first line of support, and if they aren't supporting it, why not?

Mar 16, 2008 | 09:25 AM

#17

D.J

Thread Starter

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Joined: Dec 2007

Posts: 69

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i got the tunes friday night. i will give Matt a call tomorrow. hopefully he will have the patience to deal with me as i am not to great with computers.

Mar 16, 2008 | 05:04 PM

#18

doubledee715

Elder User

Joined: Sep 2007

Posts: 828

Likes: 0

From: ca

did you move the files from your c drive to your documents or desktop. this shouldn't be that hard. maybe your tunes are messed up.

Mar 16, 2008 | 05:08 PM

#19

D.J

Thread Starter

Junior User

Joined: Dec 2007

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i am not getting the new found hardware found wizard

Mar 16, 2008 | 05:11 PM

#20

doubledee715

Elder User

Joined: Sep 2007

Posts: 828

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From: ca

not too sure what you just said but I have two questions. 1. did you move the file(s) from your c drive to your documents or desktop? 2. do you have windows vista?

Mar 16, 2008 | 05:13 PM

#21

D.J

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Joined: Dec 2007

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yes i have moved the files to c drive. i have windows xp

Mar 16, 2008 | 05:14 PM

#22

UGA33

Lead Driver

Joined: Sep 2006

Posts: 5,665

Likes: 164

From: Cartersville, Ga

D.J, Thursday I put all this on my computer, and when i went to the SCT website, it was alot different than the first time i put all this on my wife's computer. I called tech support and the guy (mike) installed everything for me. He sent me to a website that allowed him to have control over my computer and he had everything installed in literally 5 mins. I would wait till you can give them a call and let one of the techs install it on your computer.