Banks vs Edge ?
Ford did not VOID your warranty; they only have the power to deny that specific claim for an aftermarket part. Fight it- even if you don't win, the warranty is still intact. They cannot "void" the warranty, they can only deny claims on a case-by-case basis.
As far as the warranty goes, I ‘m with you- I was told by the local Ford rep that only the items replaced with non-Ford were “void”- that’s why I was so uipset with dealer #1. The only exception is for the fuel box- if they see it is installed, they will do their best to deny any related problems- blown turbo, melted pistons, etc.
As for the banks… well… I think I will widen up the hole in the dash where the switch was and install an oil pressure gauge, ammeter, or voltmeter. Looks like there is enough room for it. What I’m trying to say, is that I won’t be permanently installing the Banks again. I’ll put it in long enough to get it to the dyno for a comparison with the SCMT, then decide if I want to keep it. Right now, I really don’t want the thing in my truck- especially since the SCMT worked so well.
I had to get a ride to work today because the truck just sat in the driveway and surged, sputtered, shook and smoked like a locomotive. I just turned the key off and left the thing sit with the doors unlocked so maybe someone will steal (SNIP)...if they have nuts enough to drive it.
I called the Ford North American Customer Relations Center...again.
Should I buy another Ford when all this is over??????
I had to get a ride to work today because the truck just sat in the driveway and surged, sputtered, shook and smoked like a locomotive. I just turned the key off and left the thing sit with the doors unlocked so maybe someone will steal (SNIP)...if they have nuts enough to drive it.
I called the Ford North American Customer Relations Center...again.
Should I buy another Ford when all this is over??????
You state that you want to remove the Banks items so that you can prove to the dealer that its not the Banks items causing your problems.
Yet, you are saying that all you want to do is unplug the 6-gun.
Don't you think the presence of the red powdercoated high ram, bigger boost tubes and intercooler are enough ammunition for the dealer or rep to still point the finger at you and the Banks gear?
Am i missing something?
I was actually going to finally buy a tuner/module for X-mas and all this info is swaying me far away from the 6-gun and anything Banks.
Keep us updated please. Especially since the Banks ford rep (Tomas) kept telling me how solid their warranty is and how if Ford would't fix stuff that they would. Hardy-har-har...........
I didn't install the intercooler and related items. All I have on my truck is the tuner, speedloader and monster exhaust. Banks claims a larger intercooler is not needed on '04 6.0 trucks unless you plan to haul bulldozers up and down the Rockys every day.
Also, let me say that I was perfectly happy with the Gale Banks products themselves, but the customer support is horrible. I thought they would help me out with the problem we all know is Ford's, but they turned their back on me. All I wanted was for their installing distributor to disconnect the product I bought from them and they installed (I'm a busy guy) since my lawyer said it was best for me to not touch the install (no saying I installed or disconnected it wrong). They would not give me anything...not even 5 minutes to do the disconnect. And LOL getting them on the phone and then returning your calls. They said if I wanted to remove the tuner they would check it, but it was a waste of time because they have no problem. The fact is that told me the same things they are telling you until I spent serious $$$. Then it was "so sorry"! I can't imagine what would happen if my Transmission or driveline had a problem for some reason due to some error of theirs. It is obvious they would just shrug their shoulders.
Get a diablo prdator, edge or superchips that you can plug in and have increased pereformance, erase codes, unplug and throw it on the workbench in your garage when it's time to take it to the dealer for one of the many problems you are likely to have with a 6.0!
I'll keep you posted.
I learned my lesson...don't buy a POS 6.0 diesel because jerks who process claims want to try and save a multi-billion dollar company a few hundred bucks, look for some excuse to not take responsibility for their problems and (SNIP) poor customer who worked his (SNIP) off for the down payment on your (supoposed to be) dependable product!
Last edited by IB Tim; Dec 8, 2004 at 06:20 PM. Reason: bumping Language filter
Ford Trucks for Ford Truck Enthusiasts
Last edited by jasfaa; Dec 8, 2004 at 02:09 PM.
Wouldn't that be interesting ?
You think we would all be getting the same song and dance about issues we are having?
I am truly glad I bought a 2003 in September of last year! I got a reflash in July and installed my Superchip 1704, that was delivered to my door from my friends at MotorHaven...thank you very much!! I plugged it in, followed the prompts and in 10 minutes, YeeHaaaaaaa!!!
I returned the program to stock (a 7 minute deal), and took the truck in for the 18,000 oil & fuel filter swaps, then put the tune back in again(another 7 minutes).
That's it! Nothing to see or disconnect, reset the codes and now at about 23,000 miles and no problems!
Oh, my overall mpg is now 15.86 (actual computations) and has continues to slowly climb. I paid $401 delivered to my door, and I see there is now a pretty deep discount available from MotorHaven on their tuners.
This seems like a win/win to me.
John Russell
If you want to go play, than pay for it yourself. Ford and International's products were not designed to run w/ 500 HP and 800 TQ due to aftermarket advanced timing, agressive fuel curves, and increased boost. All they have to do is explain this and you will be hung out to dry.
Personally I will make sure there are no problems with mine and that all potential bugs have been worked out before I consider using an aftermarket product on my truck. My rig isn't even broken in with 4500 miles on it (fuel mileage just keeps getting better, running smoother)
No aftermarket products = no warranty problems!
You painted yourself into this corner.
If you want to go play, than pay for it yourself. Ford and International's products were not designed to run w/ 500 HP and 800 TQ due to aftermarket advanced timing, agressive fuel curves, and increased boost. All they have to do is explain this and you will be hung out to dry.
Personally I will make sure there are no problems with mine and that all potential bugs have been worked out before I consider using an aftermarket product on my truck. My rig isn't even broken in with 4500 miles on it (fuel mileage just keeps getting better, running smoother)
No aftermarket products = no warranty problems!
You painted yourself into this corner.[/QUOTE
I guess some of us have confidence in American ingenuity and honesty in their claims and products. Also some confidence in their honesty to make good on a condition the consumer THOUGHT had been fixed. I also didn't think that a truck with 5,000 miles on it would be compared to a motor that needs a re-build. Make sure you remember this Customz when your 6.0 (SNIP) and you go through the same run-around some of us have. And I'll make sure I let you know when FMC pays for not only my truck, but ALL the accessories I've put on it INCLUDING the Banks system.
Don't insult my intelligence. I've messed with race cars and diesel engines for 25 years and i currently manage a nation-wide fleet of trucks for a leasing company. I worked for an UPFITTING company for 13 years. I know trucks and I know warranty procedures.
Make sure you send your sentiments to the sponsors of this fine website!
If you want to go play, than pay for it yourself. Ford and International's products were not designed to run w/ 500 HP and 800 TQ due to aftermarket advanced timing, agressive fuel curves, and increased boost. All they have to do is explain this and you will be hung out to dry.
Personally I will make sure there are no problems with mine and that all potential bugs have been worked out before I consider using an aftermarket product on my truck. My rig isn't even broken in with 4500 miles on it (fuel mileage just keeps getting better, running smoother)
No aftermarket products = no warranty problems!
You painted yourself into this corner.





