When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I went back for a rebalance on Sunday that resulted in no noticeable change. Three tires required minor adjustments. The other (right rear) had to be clocked and then spun half a dozen times before it would balance, and even then, the technician used a different weight than the machine called for. It also has a minor side-to-side shimmy in the tire. The tech and the admin agreed that they've been having problems with the Toyo's for the last six months. I had to contact Mavis's corporate office through their website, because apparently, the store manager doesn't have an email address. Waiting to hear from them.
The balancer is a Hunter; not sure of model. Unlike the machines I've seen at Discount Tire and another tire shop in town, it doesn't have a roller that presses against the tread. I am assuming this means it isn't a "road force" machine.
I'm gonna try to get them to replace the one tire, but I am thinking it boils down to differences between sidewall construction.
This what scares me about buying tires quality control in manufacturing
The shop should make it right when new this whole thing the rubber touched your car nothing we can do except have you call an 800 number isn’t right
after reading a ton bad reviews from Michelin tire this seems standard practice for them they hope folks get sick of it and live with there terrible product
there process blame each other and everyone’s hands tied
then put in the mix does tire tech really know how to use balancer or go to the effort
could the balancer be inferior by type
seems like the balancers should spin faster might do better job idk
Firestone replaced a set of tires after multiple attempts to rebalance, and an email to the regional rep. Discount Tire replaced a set of Coopers after rebalancing, swapping two pairs at different times, and multiple conversations with the store managers, though I had to pay a couple hundred out of pocket to get into the Falkens. We'll see how Mavis handles it. It's been my experience most big companies in the automotive sphere respond positively to threats of bad reviews and "I will never spend another penny in your stores again". If I don't get a response from corporate, I will talk to the store manager directly, though I prefer to have everything documented. The squeaky wheel gets the grease, but you have to dedicate yourself to being a squeaker. Yeah, it's a lot of time and energy. And it seems like nobody is immune to poor quality control these days which is probably only going to get worse as everything around us falls apart.
I just finished watching American Made with Tom Cruise, so my mind is in a dark place right now. Kinda like when I think about buying tires.
I never did get a reply to the message I sent on Mavis's website. So I called and talked to the store manager. Apparently they have a 30 day satisfaction guarantee, which nobody told me about when I was there for rebalancing. He said he didn't know where the "Toyos have been problematic for the last six months" thing came from, and he couldn't remember the last time they put Toyos on a car or truck. I mentioned the good experience I had with the Falkens and asked what he recommended and he said KO3s. They sell a lot of them, lots of good feedback about ride quality, some people have gone 85K miles, etc.. Said he could do the swap for no extra charge and was all ready to order them in. I said give me a couple of days to think about it, and he said if I didn't like them he would swap them out with the Falkens even though the 30 days would be timed out by then. Kind of hard to argue with that, though I can't help but wonder why he's pushing the KO3s so hard.
He also said he would talk to his regional about the lack of response from corporate.
Surprised of your problems with the Toyos wandering. I have set on my truck and with ~35k miles and I have to say there probably the best tires I've had on my truck to date. I do remember my last set of the original BFG KO I purchased for the '05 Super Duty many years ago and those tires made my truck wander all over the road, but after about 5k miles it went away.
Surprised of your problems with the Toyos wandering. I have set on my truck and with ~35k miles and I have to say there probably the best tires I've had on my truck to date. I do remember my last set of the original BFG KO I purchased for the '05 Super Duty many years ago and those tires made my truck wander all over the road, but after about 5k miles it went away.
The wander on my truck was bad, though I did like how much easier it was to turn the steering wheel at low speed. I always expect wander to diminish as tread wears but wasn't too worried about it as I plan on getting a new steering gear this year, and it was the ride comfort that was really bothering me. Still thought it was worth mentioning.
Rezvani's Latest Post-Apocalytic Monster Is a Ford F-150 Raptor Underneath
Slideshow: Called the Fortress, the 850-horsepower pickup combines Raptor underpinnings with military-inspired features, survival equipment, and a starting price of $285,000.
