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sync 3 navigation update

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Old Jul 10, 2020 | 01:48 PM
  #31  
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KeysMako192
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From: Summerland Key, Fl
Originally Posted by scottz99
I did it yesterday, worked fine. Make sure you put the license file in the "syncmyride" folder. Mine failed the first time because I did not. Went from v1 17 to v1 19
Good Afternoon!! Approx how long did the truck take to update. Also, did you drive your truck while updating or let it idle during the update process? Thanks in advance ;-)
 
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Old Jul 10, 2020 | 01:55 PM
  #32  
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From: Colorado Rockies
Originally Posted by KeysMako192
Good Afternoon!! Approx how long did the truck take to update. Also, did you drive your truck while updating or let it idle during the update process? Thanks in advance ;-)
It took about 50 minutes to download; I have gig internet. Took about 30 minutes to copy to USB (my port is USB 3.0, not sure about the drive). Took 45-60 minutes (wasn't really paying attention) to update truck. I let it idle for about 20 minutes, then had a short trip to make. If you chose to let it idle, make sure you disable "auto shut down" if equipped.
 
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Old Jul 10, 2020 | 01:58 PM
  #33  
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Here are the instructions from Ford; follow them.
 
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Old Jul 10, 2020 | 03:28 PM
  #34  
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One problem I had, I copied the license file onto the USB, along with the three files that come from the zip file you download. That doesn't work, I had to go back and reread the directions carefully, when the zip file creates the three directory entries on the USB stick one of them is a file folder called syncmyride, and you have to copy the license file into that folder, not the root directory of the USB. The instruction say this, but since they want you to rename the USB stick syncmyride when you format, it didn't occur to me that they meant copy the license file into the folder. If you don't, it gives you an error message, LST ERR05
 
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Old Jul 10, 2020 | 05:39 PM
  #35  
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From: Mills River
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Originally Posted by Rich53
One problem I had, I copied the license file onto the USB, along with the three files that come from the zip file you download. That doesn't work, I had to go back and reread the directions carefully, when the zip file creates the three directory entries on the USB stick one of them is a file folder called syncmyride, and you have to copy the license file into that folder, not the root directory of the USB. The instruction say this, but since they want you to rename the USB stick syncmyride when you format, it didn't occur to me that they meant copy the license file into the folder. If you don't, it gives you an error message, LST ERR05
That threw me as well.

I got it sorted out and installed the update today. It took about 30 minutes while driving around doing errands, and we’re now at Nav version 1 19.

Safe travels, all!
Jim / crewzer
 
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Old Jul 15, 2020 | 01:21 PM
  #36  
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Duplicate post...
 
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Old Jul 15, 2020 | 02:05 PM
  #37  
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Originally Posted by SDcrewzer
That threw me as well.

I got it sorted out and installed the update today. It took about 30 minutes while driving around doing errands, and we’re now at Nav version 1 19.

Safe travels, all!
Jim / crewzer
That part got me too.

Mine took twice as long, 1 hour and seemed to be in two parts based on the wording that came up on the Sync screen.
 
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Old Jul 15, 2020 | 03:18 PM
  #38  
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Mine rebooted at the end of “part one” and seemed to start the install again. I stopped it during “part two”.

What did your install do at the end of part two?

Thanks,
Jim / crewzer
 
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Old Jul 15, 2020 | 03:27 PM
  #39  
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Originally Posted by SDcrewzer
Mine rebooted at the end of “part one” and seemed to start the install again. I stopped it during “part two”.

What did your install do at the end of part two?

Thanks,
Jim / crewzer
It said it was complete, or something to that extent.
 
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Old Jul 15, 2020 | 03:50 PM
  #40  
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OK, thanks. I may redo the install when a sufficient time opportunity presents itself.

Regards,
Jim / crewzer
 
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Old Jul 15, 2020 | 04:11 PM
  #41  
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Is the NAV update something a dealer can do for you at no charge?
 
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Old Sep 29, 2020 | 06:23 PM
  #42  
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Even after I had moved the license file to the SyncMyRide folder on the USB, I still got the LST_ERR05 error which indicates a problem with the license file. I then noticed that the license file downloaded did not have the correct file extension. The license file downloaded had extension ".GZ" but needed to be ".TAR.GZ" (like all of the other files listed in the SyncMyRide folder). I manually changed the license filename extension to ".TAR.GZ" and then was able to complete the map update from NA 1 17 to NA 1 19.

I have a 2019 F-350 Dually with SYNC3 software version 3.0 Build 19205.

BTW, calling the Ford CRC number did not help with the Nav update issue at all. They would have had me spend $40 for a USB with the same files on it. I've even seen reports that the USB from the supplier have the same issue with the license filename extension error. I found information on the filename extension from another post on FTE forum (the F150 forum) and wanted to share it here.
 
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Old Feb 28, 2021 | 03:09 PM
  #43  
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I updated mine over the last two days. Followed the .pdf instructions and all went well. I had a 35 minute drive to get the golf course, so the truck only sat and idled about 25 minutes... Sync 3.0 latest build is 20204. Latest NAV is STILL NA 1 19... Truck is now just over 3 years old. Factory Nav from 3 years ago was 1 18. Why isn't there a 1 20 or even a 1 21 yet? I plan to keep my truck several more years; I sure hope Ford will continue to update the nav...
 
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