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I have a 2019 XLT with remote start. I bought a third key for my truck. I followed the instructions in the manual on programing additional keys. I can not get the new key to program. I've probably tried 25 times with two different new keys and no luck. I went to the dealer in hopes a tech could plug his computer in and quickly program my new key. The service writer said sure. He said schedule an appointment and it will be $135 for one hour. When I complained it should be a 5 minute job, he claimed it took an hour to program a new key even though I have the two original keys. I was not happy to hear they wanted $135 for this and I stormed out. Anyone have any ideas or suggestions on how to get this new key programmed? It pisses me off to no end that I buy a $60,000 truck from the dealer and they want $135 to program another key for me.
I think the consensus is that Ford changed this in the 2018’s and newer and you can no longer do it yourself, and never changed the manual. I went through the same process and had to pay about the same as you did. If I would have known this prior, I would not have purchased the third key.
I followed post 37 here to program my extra key on my 2019. I made sure I counted it out. It took me 6 tries but it did work.
https://www.ford-trucks.com/forums/1560033-extra-intelligent-access-key-deal-3.html#post18304479
That post is for the keyless (push button start) system. Which were you successful in programming? Hard key or push button type? (We're struggling with the hard key.)