Touch screen went Blue

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Jan 13, 2019 | 01:23 PM

Damoneden03

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Joined: Aug 2018

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Touch screen went Blue

Started my truck this morning and couldn’t change radio station nav wouldn’t work and now the screens blue and Now it won’t do anything! Anyone have this problem before?

Jan 14, 2019 | 02:31 PM

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

Likes: 243

From: GA

Quote:

Originally Posted by Damoneden03

Started my truck this morning and couldn’t change radio station nav wouldn’t work and now the screens blue and Now it won’t do anything! Anyone have this problem before?

I hope I`m wrong but it sounds like you might have just experienced the beginning of your APIM going bad which is a known problem but then again, it might just be a system glitch.

If you still have a blue screen or even if you don`t, try a soft reboot which is accomplished by pressing and holding down the power and track forward buttons at the same time. When your screen goes blank, don`t panic/freak out....LOL, this is what`s suppose to happen so just release the buttons and the SYNC system will restart itself.

If you continue to have the same blue screen problem or other SYNC problems that I won`t go into, you should take your vehicle into your Ford dealer so they can check your APIM.

Let us know what happens.

Jan 14, 2019 | 02:36 PM

Busa 1 Dave

Laughing Gas

Joined: Jun 2018

Posts: 939

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From: DFW

Sorry but join the Club!! Well known issue with these Fords.. Several threads on it. Have been waiting on my service appointment to get mine replaced. At least I got 3 months out of it before it started going south on me.

Jan 14, 2019 | 02:36 PM

ford390gashog

Fleet Owner

Joined: Jan 2004

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From: Brentwood,CA

You can also run APIM diagnostics, press eject and the >.

Jan 14, 2019 | 02:47 PM

Busa 1 Dave

Laughing Gas

Joined: Jun 2018

Posts: 939

Likes: 8

From: DFW

Quote:

Originally Posted by ford390gashog

You can also run APIM diagnostics, press eject and the >.

That will only perform a softt reboot. Have done it at least 200 times.

Jan 14, 2019 | 08:31 PM

Damoneden03

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Joined: Aug 2018

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I took mine in today and dropped it off Told em to call me when it’s fixed. I got a 12 valve Cummins that the radio works in lol i’ll Survive. I had mine exactly 6 months and 26k miles on it before it went out

Jan 15, 2019 | 08:02 AM

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

Likes: 243

From: GA

Quote:

Originally Posted by Damoneden03

If they have to replace your APIM, it`s not something that can be fixed in a day or two. They will have to order it and it could take awhile. Mine has been on order since October 2018.

Oh yes, that`s about the same mileage I had on my 2016 when I started to have weird problems and yes, the APIM in your 2018 truck is the same as my 2016 F150.