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Old Aug 25, 2018 | 06:58 PM
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From: St. Francis
Ford remote access

Anyone have trouble getting into Ford Remote Access when I enter email SIM card # and they ask for 4 number pin I enter my pin to unlock phone and it says does not match?
 
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Old Aug 25, 2018 | 07:11 PM
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DId you just buy it? If so, the dealer needs to activate it for you.
 
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Old Aug 25, 2018 | 07:34 PM
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Yeah, the pin comes from dealer activation, it's not the passcode to unlock your phone...
 
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Old Aug 25, 2018 | 09:28 PM
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Fairway Ford in Ohio, Kevin Kriss I believe was his name. Tell him you're from the forums. Here's the main number. 888-500-8878
Or i used websales@bannerauto.com to activate mine. Both of these are from fte members.
 
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Old Aug 26, 2018 | 06:37 AM
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Thanks for the support
 
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Old Aug 26, 2018 | 07:08 AM
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Originally Posted by Curt's05
Fairway Ford in Ohio, Kevin Kriss I believe was his name. Tell him you're from the forums. Here's the main number. 888-500-8878
Or i used websales@bannerauto.com to activate mine. Both of these are from fte members.
Yes. Kevin helped me out on the second one I installed in a 2016. Bobby from Banner Ford in Louisiana helped me out on one I put in my 2014.
As stated previously, the activating dealer gives you the PIN over the phone.
 
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Old Aug 26, 2018 | 07:07 PM
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Originally Posted by jiminn
Thanks for the support
I'm glad we could help, very few dealer tech's can or will do this awesome feature.
 
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Old Aug 27, 2018 | 08:37 AM
  #8  
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Can any of you that are using the ford pass smart link help with pricing?
it looks like when you buy from a dealer you get 2 years of free FORD subscription. Do you still need to get the Verizon data plan slso?
that is what it looks like to me, sence I dont have Verizon its $45 a month for 2 GB. If the remote (smart phone) start will work without Verizon I would be intetested.
 
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Old Aug 27, 2018 | 08:54 AM
  #9  
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Originally Posted by bobv60
Can any of you that are using the ford pass smart link help with pricing?
it looks like when you buy from a dealer you get 2 years of free FORD subscription. Do you still need to get the Verizon data plan slso?
that is what it looks like to me, sence I dont have Verizon its $45 a month for 2 GB. If the remote (smart phone) start will work without Verizon I would be intetested.
To be 100% sure, give Fairway Ford a call.
They will be able to answer any and all questions about what is and what is not included in the price. They`ll also be able to answer any questions you have about Verizon and when it`s needed with SmartLink.
 
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Old Aug 27, 2018 | 07:13 PM
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Kind of unrelated to the initial question, but what are the part numbers on the remote access and alarm deal? I pulled mine off my 2017 F150 when I traded that in and curious to see if they fit the next truck when it comes in... Thanks!

You will love it, I did on the F150!
 
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Old Aug 28, 2018 | 10:58 PM
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Originally Posted by Fosters
Kind of unrelated to the initial question, but what are the part numbers on the remote access and alarm deal? I pulled mine off my 2017 F150 when I traded that in and curious to see if they fit the next truck when it comes in... Thanks!

You will love it, I did on the F150!

i used same part numbers on a 17 and an 18.
No idea on 19....
 
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Old Aug 29, 2018 | 12:02 PM
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Went to Ford Remote website to see when my subscription runs out. Clicking on the The Subscription link yields "TRANSFER TO SPINDANCE TELEMATICS SERVICES". That web site says "We no longer support the CarLink and Ford Remote Access products. For support of these products, please send an email to support@voxxintl.zendesk.com." I did but no reply yet.

Any body know what is going on?

JaC
 
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