Navigation Update
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Cross-Country
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Navigation Update
Just purchased an A8 SD navigation card from my Ford dealer ($149 - ouch). Pulled out my A4 card from my 2014 F350 Platinum and plugged this new card in. System said loading navigation but no map ever came up. Pulled out the new card and plugged the old A4 back in - everything worked fine. Put the new one in and tried several times to get it to work - no luck. Wondering if there's something else I have do to make this work or should I just go back and deal with the parts department at the Ford dealer?
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Joined: Aug 2007
Posts: 1,902
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From: BA, OK
Maybe you need a software update?
Info needed to determine if an update is necessary:
https://ford.navigation.com/static/W...V%205-1-17.pdf
Info needed to determine if an update is necessary:
https://ford.navigation.com/static/W...V%205-1-17.pdf
Post Fiend
Joined: Nov 2001
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From: Tallassee, ALabama
Take it back, get your money back then check eBay...you can get the A8 cards for less than $75. I paid $45 each for the two I bought.
They should be plug n play. I have gone from the A4, A5, A6 A7 to the A8 in my 2015 truck with no problems.
From the A7 to A8 in the 2016 Fusion with no problems.
All cards except original cards that came with the truck or car came off eBay.
They should be plug n play. I have gone from the A4, A5, A6 A7 to the A8 in my 2015 truck with no problems.
From the A7 to A8 in the 2016 Fusion with no problems.
All cards except original cards that came with the truck or car came off eBay.
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Cross-Country
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That's what I'm leaning towards. I know the dealers going to give me **** over it and try to say I jacked something up. I've been arguing with them over other things and this will just add to the list.
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Post Fiend
Joined: Nov 2001
Posts: 6,748
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From: Tallassee, ALabama
Yes, you can see files on the card with a computer. You need special copying devices to duplicate the NAV sd card. I have tried to no avail to copy them. Even tried sector by sector copying with no luck.
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Cross-Country
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I went back to the dealer today to say the card was bad. I asked them to just give me a new card and I'd go out to the lot and see if it worked in my truck. If it did, it means the first card was bad, if it didn't, it would mean something in my system. So I took the 2nd card they gave me out and tried it - NO GO. Still didn't work. They ended up giving me my money back without any hassle. Now I have to have their service department look at it - really not excited about that but not sure what else to do.
Logistics Pro
Joined: Nov 2004
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I went back to the dealer today to say the card was bad. I asked them to just give me a new card and I'd go out to the lot and see if it worked in my truck. If it did, it means the first card was bad, if it didn't, it would mean something in my system. So I took the 2nd card they gave me out and tried it - NO GO. Still didn't work. They ended up giving me my money back without any hassle. Now I have to have their service department look at it - really not excited about that but not sure what else to do.
On my 2011, there is a “master reset” or reboot or whatever in the navigation system; maybe try that if you have it. Could also try a full truck reboot by unhooking the battery for a few minutes. Maynot do anything, but you never know.
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Cross-Country
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I tried the Master reset and it had no impact.
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