Awaiting Shipment
Junior User
Joined: Mar 2016
Posts: 79
Likes: 13
From: Williamsburg, VA
I bought a new Expedition 4 weeks ago, 1 day after a $1,000 black Friday deal expired. They papered the deal the day before and I signed so the discount still applied. It was a day late because they had to get the Expedition from another dealer because of the options I wanted. I think they do this all the time, so I would certainly ask.
And this delay is not your doing, it is Ford's problem. I would hope they would make it all work. Good luck.
And this delay is not your doing, it is Ford's problem. I would hope they would make it all work. Good luck.
New User
Joined: Oct 2016
Posts: 19
Likes: 0
My dealer offered to do the paperwork ahead of time too. I have a 1250 private incentive and the 750 EAA Xplan discount that both expire on 01/03/17. I am nervous drawing the paperwork before the truck gets here, but it seems like a good gamble to me.
More Turbo
Joined: Nov 2016
Posts: 565
Likes: 15
From: Durango, CO
Duece, I saw you posted that your truck was built on 12/1. When did you place your order and where do you live. My truck was built about the same time and I live in Colorado. Mine still says awaiting shipment but due to land 12/31. yeah right
Senior User
Joined: Sep 2016
Posts: 150
Likes: 3
I live in Michigan from what I have heard and it's a pretty reliable source Fords goal is to ship the trucks that were on hold by the end of the year. Mine fell into this category
Freshman User
Joined: Oct 2016
Posts: 29
Likes: 0
Not for my California bound truck. Still awaiting shippment. I would love for it to ship my 1/1. Im not holding my breath.
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Freshman User
Joined: Oct 2016
Posts: 29
Likes: 0
Checked chat again today. Still awaiting shipment with an ETA of 1/10. I dont know why I bother, Ford's ETA's and statuses dont mean squat...
Ford's Logistcs Director should be fired!
I think we can all agree that building and shipping a new vehicle is a complicated endeavor. But, is it really that complicated to keep people informed when there's a delay? I dont believe Ford is incompentent, Ford has been building cars for over 100 years. I think Ford can careless about customer service.
Ford's Logistcs Director should be fired!
I think we can all agree that building and shipping a new vehicle is a complicated endeavor. But, is it really that complicated to keep people informed when there's a delay? I dont believe Ford is incompentent, Ford has been building cars for over 100 years. I think Ford can careless about customer service.
Elder User
Joined: Sep 2016
Posts: 601
Likes: 55
Checked chat again today. Still awaiting shipment with an ETA of 1/10. I dont know why I bother, Ford's ETA's and statuses dont mean squat...
Ford's Logistcs Director should be fired!
I think we can all agree that building and shipping a new vehicle is a complicated endeavor. But, is it really that complicated to keep people informed when there's a delay? I dont believe Ford is incompentent, Ford has been building cars for over 100 years. I think Ford can careless about customer service.
Ford's Logistcs Director should be fired!
I think we can all agree that building and shipping a new vehicle is a complicated endeavor. But, is it really that complicated to keep people informed when there's a delay? I dont believe Ford is incompentent, Ford has been building cars for over 100 years. I think Ford can careless about customer service.
I understand being frustrated but Ford is not the responsible for updating the customers directly. While they could do a better job explaining delays your dealer who is responsible for keeping you up to date.
Elder User
Joined: Sep 2016
Posts: 601
Likes: 55
So I went down to my dealer today to lock in all the numbers since my truck is supposed to be here next week(already worked out verbally just got it in ink). We looked at my $750 bonus cash and the rules and it looks like it may be protected past the expiration date since I ordered the truck during the promotion. Unfortunately he can't confirm till next week.
. This sucks...
Senior User
Joined: Jul 2007
Posts: 232
Likes: 2
From: Moncks Corner
So I went down to my dealer today to lock in all the numbers since my truck is supposed to be here next week(already worked out verbally just got it in ink). We looked at my $750 bonus cash and the rules and it looks like it may be protected past the expiration date since I ordered the truck during the promotion. Unfortunately he can't confirm till next week.