2014 Eco Boost problem help

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Mar 14, 2015 | 11:22 AM

smarion

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2014 Eco Boost problem help

When I am cruising at 60mph + and accelerate quickly to pass, causing the auto tranny to kick down a gear, my engine stalls, check engine light comes on, and I have to stop, turn off vehicle and turn back on to continue on my way. What is going on?

Mar 15, 2015 | 07:41 PM

Izzy351

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Joined: Feb 2007

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From: Dallas-Ft. Worth

Have you had the code(s) read? That would be a big help.

How many miles on your truck? Checked your plugs yet?

Mar 16, 2015 | 04:47 AM

tseekins

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From: Maine, Virginia

Welcome to FTE!

This truck has got to go back to the dealer. That's a safety issue.

Mar 16, 2015 | 08:55 AM

FordService

Official Ford Rep

Joined: Oct 2010

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Quote:

Originally Posted by smarion

Welcome to the forum, smarion. I'm Crystal, the Ford Service rep here. As a next step, I'd recommend making an appointment at your dealership so they can inspect. Additionally, I want to see what I can do to help. How many miles are on your truck?

Crystal

Mar 16, 2015 | 11:08 AM

smarion

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I have 7800 miles on it

Mar 16, 2015 | 11:28 AM

Izzy351

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From: Dallas-Ft. Worth

Take it to the dealer ASAP.

Mar 16, 2015 | 12:48 PM

FordService

Official Ford Rep

Joined: Oct 2010

Posts: 3,123

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Quote:

Originally Posted by smarion

I have 7800 miles on it

Thanks for the quick reply, smarion. I want to get your regional customer service manager involved. To make that happen, PM me your details, including your full name, best daytime phone number, VIN, current mileage, and preferred servicing dealership. I'll do the rest.

Crystal

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Mar 23, 2015 | 09:11 PM

bmuhlbach

Cargo Master

Joined: Dec 2006

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From: hinckley ohio

You dont have enough posts to PM.

Mar 24, 2015 | 09:13 AM

#10

FordService

Official Ford Rep

Joined: Oct 2010

Posts: 3,123

Likes: 6

Quote:

Originally Posted by smarion

Crystal...for some reason I'm not seeing your PM info...what is your PM info so I can send you my details?

Hi smarion,

Since you don't have PM access yet, I recommend contacting our Customer Relationship Center at 1-800-392-3673. They have the same ability to assist that I do; you'll be in great hands.

Crystal